Introduction to HRM

Human Resource Management

 Does it Matter?
 Why Does it Matter?
 HRM
n
it io
fin
De

 Human Resource Management is the

process of acquiring, training, appraising,
and compensating employees and
attending to their labor relations, health and
safety, and fairness concerns.
HR Department
Organizational
Chart
CONFUSED???
HRM is Simple!
 Manager’s functions HR Manager’s Functions

 Planning  Job analyses

 Goals and standards
 Rules and procedures  Labor needs
 Plans and forecasting.
 Organizing
 Recruitment



Tasks
Departments
 Selecting candidates
 Coordinating  Orientation and training
 Staffing
 Wages and salaries
HRM is important to All Managers!
 Hiring
Recruiting
Incentives and benefits


 Selecting
 Performance standards  Performance appraisals
 Compensation
 Evaluating performance  Communication
Counseling
Training and development


 Training and developing
 Leading  Employee commitment
Getting the job done
Equal opportunity


 Morale
 Motivation  Health and safety
 Controlling
 Setting standards
 Labor relations
 Comparing actual performance to standards
Don’t Let These Happen to You!

 Hiring wrong people

 High turnover
 Poor results
 Useless interviews
 Court actions
 Safety citations
 Salaries appear unfair
 Poor training
 Unfair labor practices
 Line and Staff Aspects of HRM
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 Line Managers
 Authorized to direct the work of subordinates
 Always someone’s boss!
 Staff Managers
 Assisting and advising line managers
Changing Environment of HR
Management

 Globalization
 Technological Advances
 Exporting Jobs
 The Nature of Work
 Workforce Diversity
Globalization

Asian
Black
Hispanic
Men
Women
 Globalization leads to Competition
 Competition requires productive workforce
Technological Advances
 Internet Revolution
 Buying and Selling on the net
 Handling Retailers, Installers
and Dealers over the net!
 Technology leads to
Downsizing
Exporting Jobs

 Prompting more employers to export jobs

abroad.
 Technology has facilitated the move of
jobs offshore.
 Call centers in India allow for: 24 hours,
cheaper labor, standardized, efficient
service
1-14 © 2003 Prentice Hall, Inc.

Nature of Work
 Today 2/3rd of America’s workforce is
engaged in providing services, not
products!
 Manufacturing shifted to low labor cost
countries
 Levis closed it’s last American Plant in
2003!

14
Consequences of these basic trends

Companies
Global expansion must be
Uncertainty,
Technology fast,
Turbulence,
Responsive,
Improved competition Rapid
and
Change,
Cost-
effective
 The New HR Manager

 New Proficiencies
 HR proficiencies
 Business proficiencies
 Leadership proficiencies
 Learning proficiencies

 The need to know the employment laws