Managing Change

Semester 1, 2015

Tutorial
Organisation Development
(OD) as change

Todays FOCI
CHANGE MANAGEMENT
(Planned Change)

From
last
week

OD: Definition, nature &

values
ACTION RESEARCH
INTERVENTION as Action
APPROACHES & DILEMMAS

First, RELEVANT theory

OD
Organization development is a unique
organizational improvement strategy
that... has evolved into an integrated
framework of theories and practices capable of
solving or helping to solve most of the
important problems confronting the human side
of organizations. Organization development is
about people and organizations and
people in organizations and how they
function. OD is also about planned change,
that is getting individuals, teams and
organizations to function better.

Once againrevisiting the ESSENTIALS of

OD is a
specific
social
approach to
facilitating
change

the OD Approach
Organisation Development or OD
Is PLANNED CHANGE
Characterised by a COLLABORATIVE APPROACH
And a PERFORMANCE ORIENTATION

This is the
condensed
AR
Maintains a SYSTEMS APPROACH
process
normally it
Applies a SCIENTIFIC METHOD
has about 7
Draws on BEHAVIOURAL SCIENCE knowledge and technology`stages see
Kurt Lewin:
Contemporary next slide
Action Research (AR)
Action Research (AR)
At its roots it is HUMANISTIC

AR is a
cyclical,
processcentred
form of
planned
change central to
OD

FOUR major themes

characterise AR:
Collaboration through
participation
Expanding the knowledge
base
Facilitating social

Action Research Process

W. Warner BURKE
ACTION RESEARCH (AR)

on

(Expanded process)

Entry : initial Contact, exploration, match

Contracting : Expectations and
agreement
Diagnosis : Data gathering and analysis
Feedback : Communicating and dealing
with data
Planning change [intervention
strategy] : Contemplating alternative
courses of action (in response to data)
Intervention : Implementing action
Evaluation : Assessment of impact

Group Discussion (1)

Now let us return to the provided clip
Once again: Carefully observe the
MAJOR change issue and episode in this
process
Indicate how you would follow / apply
the ACTION RESEARCH PROCESS
(version with 7 steps) in this situation
to improve the outcomes and foster
greater acceptance of the change
https://www.youtube.com/watch?v=
gjys0hKDcFA
ONCE AGAIN: Provide feedback to the
class on the modifications you would

Reflective Discussion
1.

2.

3.

What do we learn
about the
comparative
differences of the
Planned Change and
OD(Action Research)
approaches to
dealing with
change?
What outcomes are
more likely under
each approach?
What other

Thats it for today!