Training Guide - O365

Messaging Architect Training Guide
Student
Edition
Table of Contents
1. Core Lessons
CPU
RAM
Storage, Backup and Archiving
RAID
Basic Virtualization
Basic Networking
Common Exchange Protocols
Basic Trouble Shooting
Firewalls and Secure Connections
Active Directory
Table of Contents (Continued)

2. Exchange 2003
Introduction to Exchange 2003
Disaster Recovery on MS Exchange 2003
Creating and Managing Storage & Storage Groups
Creating and Managing Public Folders
Managing Recipient Objects
*Demos and In-Class Labs will cover other Architectural information

3.
Exchange 2007
Overview
SP1 Overview
Planning Installation
Installing Exchange 2007
Integration of Exchange 2007 and Active Directory
Transport & Routing Architecture
Transition and Migration to Exchange 2007
Configuring Exchange Servers (Intro)
Configuring Exchange Servers (Conclusion)
Intro to PowerShell
Configuring Edge Transport Server
Using ISA 2006
Outlook Web Access & CAS Server
Deployment and Migration
High Availability and Disaster Recovery
Standby Continuous Replication (SCR)

4.
Exchange 2010
Main Overview
SP2 Feat. GAL Segmentation
Setup Deployment and Server Configuration.
Best Practice for Virtualization
Network & Messaging Infrastructure
Planning and Sizing
Storage
Transport Routing & Information Protection
High Availability
High Availability Management & Operations
Designing Microsoft Mailbox High Availability for Failure Domains
Real-World Site Resilience Design
Upgrade and Coexistence
Management Tools and RBAC
Compliance Archiving Retention
Unified Messaging (UM)
Voice with UM / Tips & Tricks

5.
Exchange Migrations
In-Place Migrations
Cross-Forest Migrations
3rd Party Messaging System Migrations
6.
Instant Message Presence

Lync 2010 Overview
Installation Walkthrough Lync 2010 (FE,BE,MON,ARCH)

7.
Office 365 and Exchange 2010

Overview
How to Setup a Hybrid Deployment
Migration Case Study
Simple Migration Demo
8.
Server 2012 & Exchange 2013

Demo for Server 2012, Installation & Configuration (in-house or Technet
lab)
Demo for Exchange 2013, Installation & Configuration (in-house or
Technet lab)
Exchange Migrations
Microsoft Office 365 Deployment

Overview
Session Objectives and Takeaways

Session Objective(s):
Discuss the key aspects of planning, preparing, and migrating to
Office 365 for enterprises
Takeaways
Understand the key aspects related to deploying Office 365 for
enterprises
Unified. Simplified.
Deployment Resources
Office 365 Community
community.office365.com
Office 365 Deployment Central
deployOffice365.com
Deployment Overview Quick Reference
Deployment Guide (MODG)
Office 365 MODG/Deployment Readiness Tool
Available for download @ Community
Demo today at end of session!!!
3 Deployment Phases
12
Sample Deployment Schedule
13
Deployment Phases Plan
Plan
Kick-off/Solution Alignment Workshop

Perform Gap Analysis of transition
Determine Internet Bandwidth
Validate Success of Trial Subscription and customer
requirements
Finalize Master Project Plan
Mailbox Migration Tools and Workstations/Server
AD FS Design
Exchange Coexistence Servers
Mobility Requirements
Prepare
Migrate
14
Network Planning
Bandwidth considerations
Download
Reduce Internet bandwidth needs, download once and deploy to clients
Necessary patches
Deploy patches/services packs
Centralized packages highly suggested (WU/MU-System Center
Configuration Manager)
Leverage connector for minor updates
Upload
The more content to move into the cloud the longer the deployment
Existing e-mail (Exchange, Domino, Google Apps)
Reduce mailbox size->increase migration velocity
Compress threads, archive mail (Outlook or Enterprise Solution)
Existing collaboration (SharePoint, Google Apps, Public Folders)
Assess/archive/delete obsolete and unnecessary sites/data
15
Network Planning
Migration tool considerations
Microsoft and Partner Tools
Example: Re-download of offline e-mail (OST)
Simple Exchange Migration/Coexistence vs. Hybrid
Outlook client selection
Outlook 2010
Multiple Exchange profiles (new)
Drag and drop (loss of reply ability, but maintain archive)
Firewalls, Proxies, and Switches, etc.
Complete an end-to-end trial assess connectivity issues
Switches (Full Duplex)/Routers
New Data Centers (Exchange Online, etc.)
16
User Identity and Provisioning

Identify which authentication mechanism is best suited for your customers
organization
Enterprise Single Sign-On (SSO)/Federated IDs
Separate LogonIDs/ManagedMicrosoft Online ID
Separate Identities
Release post GA/partner space, may support password sync
Each option has their pros and cons
V1 users land as managed IDs at migration
Separate userid and password
joesmith@contoso.com Or@nge123
Corp Creds contoso\Joe Smith Apple!23
17

Managed (Live) IDs vs. Federated IDs
Federated End user experience
Office 365
ADFS 2.0
Windows Server
2008
Users are authenticated

by local AD FS server
No Outlook sign-in tool
required
Users do not need to remember separate cloud passwords

Administrators can retain existing domain security policies
Supports multi-factor authentication for OWA
Allows you to block access outside the corporate network
18

AD FS 2.0/Federated IDs
Planning Activities
Active Directory infrastructure
No multi-forest support at GA
Integration with other UPN based apps (Unix, Smart Cards, etc.)
AD FS 2.0 design
Enterprise organizations
Separate servers
Redundant design (AD FS Farm AD FS Proxy servers)
Minimum of two core servers/load balanced
Time considerations
Hardware/software procurement and configuration
19
Exchange Online
Planning Considerations
Service description
Evaluate and plan for the many new available features
Evaluate gaps and workarounds
Analyze Active Directory health and perform necessary cleanup
Mailbox retirement/archiving/SMTP address space consolidation
Plan people and group permissions
RBAC and new Office 365 roles
Determine migration or coexistence path
Hybrid
Extend on-premise schema with Exchange Server 2010 SP1
Deploy Exchange Server 2010 SP1 on-premise to facilitate migration/coexistence
Migration
Which partners and partner tools will be best for the customer?
OST resynch? Simple Exchange Migration/Coexistence Tool vs.EMC
20
Exchange Online
Exchange Web Services (EWS)/Remote PowerShell
Rich-lots of features functionality, most tasks you can do in
Outlook you can do in EWS
Easy-simpler than legacy APIs
Online ready-autodiscover, designed with cloud in mind
Examples: CS, Entourage , Android, I-Phone, using EWS
already
Convert apps today to Exchange Web Services (EWS)
WebDAV/CDOx/MAPI/ExOleDB/OWA Url Commands/Store Events
Legacy API scanner
21
Lync 2010 Online

Service Alignment
Service descriptions
Lync Server 2010 deployment with UM
Federation with other tenants, on premises, and Windows Live
22
SharePoint Online
Planning Activities
Read the SPO-S Service description, understand whats in the service
and whats not
Analyze Active Directory health and perform necessary cleanup
Plan people and group permissions
Site Remediation and content retention
Develop a content management strategy - assess/delete/archive
Define taxonomy
Consider onboarding in stages
Review blocked file types (examples, no: *.exe, *.vbs, *.com, *.chm)
Understand the 250 MB upload threshold
Site Design
Think about how end-users will discover content/sites
Single site collection? Or multiple aligned with various business units?
Site templates, document libraries, navigation - whats the look and
feel?
23
SharePoint Online
Planning Continued
Delegated Administration
tenant admin <primary IT Pro> - can assign site collection ownership
site collection owners <business unit owner>
site owners <power user>
Prepare for the Sandbox
Refactor solutions for Sandbox, and potentially retire by use of out-of-thebox configuration
Establish development/test environments that match production
We will have a SPOnline Developer Guide in DRAFT at beta
Migration:
Which partners and partner tools will be best for the customer?
System Integrators (SIs) are available to help plan and assess the move to
Microsoft Online Services
Independent Software Vendors (ISVs) have tooling for actual move (Quest,
Binary Tree, Metalogix, and more) Not free
24
Lync Conferencing
Where did it go? And How does it integrate with Lync?
Service alignment
Read the service descriptions
Number of users in a meeting, etc.
25
Client Deployment
Windows PCs
Assess/flush out potential compatibility challenges
Services Connector
Deploy the latest Windows XP/Vista/7, Internet Explorer 8, and Office Updates
To meet minimum requirements or provide best user experience
Minimizes the number of patches the connector will download (if customer choses to
deploy)
Microsoft Office 2010/Office 2010 Subscription/Office Web Apps
Deploy Office 2010 for high fidelity experience/multiple Exchange account profile
Assess viability of Office Web Apps
Example Google compete
Macintosh
10.4/10.5 (Leopard)/10.6 (Snow Leopard)
Entourage 2008 with EWS/Office 2011
26
Mobile Devices
BlackBerry
Self service portal
Deployment strategy
Long pole
Windows Phone 7 and ActiveSync Devices
Features and functionality
27
Deployment Phases
Plan
Prepare
Active Directory Preparation for Directory Synchronization

AD FS Server Configuration/Deployment and Attribute
Preparation
Directory Cleanup
Reduce Mailbox Size
DirSync Setup and Operations
Coexistence
Deploy Exchange Server 2010 SP1 Coexistence Servers
Deploy Lync Server 2010 On-premise (UM)
SharePoint, Lync Server Online, LM Configuration
Client Computer Setup/Services Connector
End-user Communications and Training
Migration Groups and Scheduling
Migrate
User Identity and Provisioning Preparation

Directory Synchronization
Planning/Preparation Activities
Attribute cleanup
Minimum
User Name, First Name, Last Name, Display Name
Populate non-required attributes for GAL/SharePoint Online
Title, address, city, state, zip
Unsupported characters (see MODG)
Examples.Space ( ) @ | = ? /
DirSync Forest
Multiple forest not supported at GA
Single forest support at GA for AD FS 2.0 identities
29

AD FS 2.0/Federated IDs
Preparation Activities
Active Directory attribute preparation
On-premise Active Directory Universal Principal Name (UPN)
Prepare UPN AD attribute ensure every user has a UPN (not a
.local , what domain you register with MSOL)
Educate users-every user must know their UPN (john@contoso.com)
may or may not match email address, but need to know it
Validated MSOnline domain must be the same as the UPN
I.e.: contoso.com UPN is the same as the e-mail domain name in
MSO
30

No Password Synchronization with Microsoft Online IDs
On-premise Active Directory password policy configuration to sync
with Microsoft Online ID
No Unicode characters
6 to 16 characters
No double quotes
No spaces <no character 32>
Username in password, password hint not in PW
V1 to V2, align V1 to password policy prior to upgrade
Transition customers sync passwords to V2 with current V1
policy
31
Exchange Online
Reduce mailbox sizes
Deploy Exchange Server 2010 SP1 Schema (Hybrid)
Deploy Exchange Server 2010 SP1 Coexistence Server(s)
Enable Federation Sharing
32
SharePoint Online
Site Design Implementation
Content Migration
Third Party Tools
Quest/Metalogix
33
Lync Server Online

Lync Server 2010 On-Premise
Federation enablement (MSN Messenger, other Tenants)
34
Client
Pre-deploy latest O/S/Office/IE SPs
Install and Configure Service Connector
Outlook 2007 with SP2 or Outlook 2010
Lync Server 2010 Client & outlook add-in
IE 7, IE8
35
Deployment Phases
Plan
Prepare
Migrate
Assign SKU/Enable Users

Feature Enablement (Exchange/SharePoint/Lync Server)
Online
Final End-user Communications
Helpdesk/Support Readiness
Mailbox Migrations
Post-Migration Services Testing
Change MX Record
36
Exchange Online
Migration Tools
Hybrid
Exchange Management Console
PowerShell
Simple IMAP/Exchange Migration

Simple Exchange Coexistence
Third Party Tools

bit | titan
Quest
Binary Tree
37
SharePoint Online
Migration Tools
Third Party Tools
Quest/Metalogix
38
Common Deployment Blockers
Long-pole Tasks and Milestones

Infrastructure requirements
On premises hardware, certificates, etc
Client upgrades
Gaps in Service offering
Product vs. Service
On-premise customization
Resources
Plan for the necessary resources
Time, money, people, etc.
39
Migration Support
Alignment of People, Process, and Technology
Feature Enablement
Final End-user Communications
Helpdesk/Support Readiness
New RBAC/Office 365 roles
Mailbox Migrations
Post-Migration Services Testing
Change MX Record (where applicable)
40
Steps
41
Questions???
42
Microsoft Exchange Server and

Microsoft
Office 365: How to Set Up a Hybrid
Deployment
43
Session Objectives
Review hybrid features
Learn about the core hybrid components
Understand the planning requirements
Review deployment stages
Whats new in Exchange 2010 SP2?
44
Planning For Deployment

Can I do it in a weekend?
Source
Server
Exchange
IMAP
Lotus
Notes
Google
Size
Large
Medium
Small
Hybrid
Hybrid
Exchange
sharing
features
Identity
Management
OnPremises
Single SignOn
On-Cloud
Provisioning
DEPLOYMENT
PLAN
Migration
solution is part
of the plan
DirSync
Bulk
Provisioning
45
New Migration Options
Choices to fit your organization

Cu
tov Stag
er ed
IMAP
Hybr
mi migr
migr
id
gra atio
ation
tio n
n
Migration
IMAP migration
Supports wide range of e-mail platforms
E-mail only (no calendar, contacts, or tasks)
Cutover Exchange migration (CEM)

Good for fast, cutover migrations
No server required on-premises
Staged Exchange migration (SEM)
Hybrid

Identity federation with on-premises directory
Hybrid deployment
Manage users on-premises and online
Enables cross-premises calendaring, smooth
migration, and easy off-boarding
Exchange 5.5
Exchange 2000
Exchange 2003
Exchange 2007
Exchange 2010
Notes/Domino
GroupWise
Other
X
* Additional options available with tools
from migration partners
46
Todays
Focus
Hybrid
Staged Exchange Migration vs. Hybrid Feature-Set

Feature
Staged
Hybrid
Mail routing between on-premises and cloud (recipients on either side)
Mail routing with shared namespace (if desired) - @company.com on both sides
Unified GAL
Free/Busy and calendar sharing cross-premises
Exchange Sharing
Mailtips, messaging tracking, and mailbox search work cross-premises
OWA Redirection cross-premise (single OWA URL for both on-premises and cloud)
Exchange Online Archive
Mailbox Move
Exchange Management Console used to manage cross-prem relationship & mailbox migrations
Native mailbox move supports both onboarding and offboarding
Secure Transport
No outlook reconfiguration or OST resync required after mailbox migration
Online Mailbox Move allows users to start logged into their mailbox while it is being moved to the cloud
Secure Mail ensure emails cross-premises are encrypted, and the internal auth headers are preserved
47
Hybrid Feature-Set
Cross-Premises Free/Busy and Calendar Sharing
Cross-Premises Free/Busy and
Calendar Sharing
Creates the look and feel of a
single, seamless organization
for meeting scheduling and
management of calendar
Works with any supported
Outlook client; the heavy lifting
is done by the Exchange Server
2010 CAS servers and the MS
Federation Gateway and is
transparent to the client
48
Hybrid Feature-Set
Cross-Premises MailTips
Cross-Premises MailTips
Creates the look and feel of a
single, seamless organization.
Correct evaluation of Internal
to vs. External to organization
context
Allows awareness and correct
Outlook 2010 representation of
mail-tips for size and quantity
limits on DGs, etc.
49
Hybrid Feature-Set
Cross-Premises Message Tracking
Cross-Premises Message Tracking
Creates the look and feel of a single,
seamless organization
Message tracking started from onpremises or from the cloud will track
through to the edge of the combined
organization
Tracking fidelity across Exchange
Server 2010 SP1 servers will be
identical to fully on-premises
organizations (i.e. high fidelity)
Tracking fidelity across pre-2010
servers will be identical to fully onpremises organizations (i.e. lower
50
Hybrid Feature-Set
Cross-Premises mailbox search
Cross-Premises Mailbox Search
Allows compliance officers to
select/manage mailboxes for mailbox
searches from on-premises or cloudhosted mailboxes
Graphical representation allows to
differentiate between on-premises and
cloud-hosted mailboxes in the picker
Search results returned across all
selected mailboxes, regardless of
mailbox location!
51
Hybrid Feature-set
Cross-Premises OWA redirection
Single URL
Allows mailbox access to OWA via a single
URL (pointed to on-premises CAS)
Ensures a good end-user experience as
mailboxes are moved in-and-out of the
cloud, since OWA URL remains unchanged
Better Cloud log in experience

Log in experience can be greatly improved
by adding your domain name into your
cloud URL so that you can access your
cloud mailbox without the interruption of
Go There page
52
Hybrid Feature-set
Cross-Premises Mailflow
Cross-Premises Mailflow
Hybrid adds the ability to preserve
internal organizational headers.
Most important header: Auth
header
Allows us to treat a message
from the cloud as
authenticated. This means we
trust the message and resolve
the sender to a recipient in the
GAL.
Restrictions specified for that
recipient get honored.
When sender expanded in
53
Hybrid
Feature summary
Makes your on-premises organization and cloud organization work together like
a single, seamless organization
Offers near-parity of features/experience on-premises and in the cloud
Seamless interactions between on-premises and cloud mailboxes
Migrations in and out of the cloud transparent to end-user
Features not supported:
Coexistence of Delegate permissions Delegate permissions are migrated,
but do not work when Delegator and Delegate are split between on-prem &
cloud
Migration of Send As/Full Access permissions
Multi-forest Only single forest source environments
Public Folders
54
Planning & Concepts
55
Hybrid Server Roles

2 Required Server Roles:
Office 365 Active Directory Synchronization
Exchange Server 2010 SP1 CAS/Hub*
1 Optional Server Role:
Active Directory Federation Services

Office 365
Directory
Sync
Unified Global Address List
FREE!
with paid
Exchange
Online
subscription
AD FS
Exchange
Server 2010
SP1 CAS/Hub
* Mbx role is required for legacy Public Folder based free/busy support
56
Shared Namespace
57
Single Namespace Core Concepts
Email from joe@foo.com

to ben@contoso.com
58
Shared Namespace Core Concepts

Email from joe@foo.com to
ben@contoso.com
Email is forwarded to
ben@service.contoso.com
59
Exchange Sharing
60
Federation Scenarios
Federation a very overloaded word
Sign-On Scenarios
ADFSv2 - Identity
Federation
User uses corporate credentials to
access Online resources in the cloud
Applies to all Office

365 services, not just
Exchange Online
Single Sign-on cloud mailbox login

Direct Logon for LOB apps
Cross-premises Free/Busy, Shared

Calendaring
Delegation Scenarios
Exchange Federation
Cross-premises Mailtips
Services act on behalf of a user

to access Exchange resources
Cross-premises Mailbox Search

Specific to hybrid
features provided by
Exchange Online
Cross-premises Message Tracking

Cross-premises Mailbox Move authentication
Cross-premises OWA redirection (single URL)
Cross-premises Archiving
61
Standard On-Premises Free/busy

Ben requests
free/busy info
for Brad
CAS Server
locates
Brads
mailbox and
resolves the
request
Brads
free/busy is
returned to
the Outlook
client
62
Federated Free/Busy
Ben requests
free/busy info
for Joe
Free/busy
info is
returned to
the CAS
Server
Joes
free/busy is
returned to
the Outlook
client
CAS Server
finds that Joes
mailbox is
external and
there is a
matching
Organization
Relationship
CAS Server
passes the
MFG token
and requests
Joes
free/busy on
behalf of Ben
MFG
returns a
Delegation
Token
CAS connects
to the MFG to
request a
Delegation
Token
63
CAS Server finds

that Bens
archive is held
within Exchange
Online
Exchange Online Archive
Bens
Archive
hierarchy
builds within
the Outlook
client
MAPI
MAPI
Ben
Attempts to
access his
Online
Archive
CAS connects
to the MFG to
request a
Delegation
Token
Archive
Request
From
Ben
To
Archive
Archive
hierarchy is
returned
MFG
returns a
Delegation
Token
CAS Server
requests
access to
Bens online
archive
64
Secure Transport
65
Secure Mail TLS

Domai
n
Secure
The FOPE transport

certificate subject is
mail.messaging.microsoft.c
om
S
L
T
The Hub/Edge
transport
certificate subject
is
mail.contoso.com
66
Secure Mail - Sending Internal Headers

to the Cloud
FOPE records the senders
certificate subject. In this
example its:
mail.contoso.com
XOORG
Data
XOORG
Data
Certificat
e Subject
Exchange Online
If the outbound
verifies cert subject
email is destined
matches the
for Exchange
configured value. If
Online, internal
cert subject is valid,
headers are added
Exchange promotes
to the email.
internal header
Crosspremises
emails
are
authenti
cated as
Internal
67
Secure Mail Sending Internal Headers to

On-Premises
Emails
from the
cloud are
seen as
Internal
by
Transpor
t
XOORG
Data
XOORG
Data
on-email
If theExchange
outbound
premises
verifies
cert
is destined
for
subject
matches
Exchange
On-the
configured value. If
premises,
internal
cert subject is valid,
headers
arepromotes
added to
Exchange
the email.
internal
headers.
68
Centralized Mail Flow Control
Only Exchange
on-premises is
allowed to
send mail into
the cloud
Centraliz
ed Mail
Flow
Control
All outbound cloud

email is sent via
on premises
TLS
Exchange Online
to On Premises
Connector Address
Space = *@*
69
Deployment
70
Exchange Deployment Assistant

Exchange Deployment Assistant
http://technet.microsoft.com/exdeploy2010
Currently supports hybrid
configuration with Exchange
Server 2003 or 2007
Exchange Server 2010 SP1
support before GA
71
Hybrid Setup
Step 1 Office 365 configuration steps
Step
Details
Required/
Recommended
Register your custom

domains in the Office 365
portal
Register any primary SMTP domains
Required
Configure Federated Identity
On-premises ADFS/Geneva server allows onpremises (single) identity to be used for cloud
authentication
Recommended
Configure DirSync
On-premises appliance synchronizes on-premises

directory/GAL with the cloud
Required
Enable DirSync Writeback
Allows rich off-boarding with message-repliability,

archiving in the cloud, and UM in the cloud
Recommended
72
Hybrid Setup
Step 2 Exchange Configuration Steps
Step
Details
Required/
Recommended
Install Exchange Server

2010 SP1 server Onpremises
On-premises Exchange Server 2010 SP1 CAS/Hub server (also MBX role for some scenarios)
required for hybrid features
Required
Configure cloud
Autodiscover DNS record
Allows on-premises targeted autodiscover Outlook client to redirect to cloud without prompts
Required
Publish MRS Proxy
Allows Exchange Online Mailbox Replication Service to connect On Premises and perform a move
to the cloud
Required
Implement Cloud
Configuration Policies
Create configuration policies in the cloud to match (or complement) on-premises configuration
policies (e.g. ActiveSync policies, OWA policies, etc.)
Recommended
Configure RBAC in the

cloud
Create/manage Role Based Access Control (RBAC) settings in the cloud to match (or complement)
on-premises RBAC configuration
Recommended
Configure Federation Trust /

Org Relationship
Federated Sharing
Enable infrastructure for delegated Live namespace federation. Allows the following features:
Recommended
Configure Cross-premises
mail routing
Cross-premises Free/Busy, Shared

Calendaring
Cross-premises OWA redirection (single

URL)
Cross-premises Mailtips
Cross-premises Mailbox Search
Cross-premises Message Tracking
Cross-premises Archiving
Configure Cross-premises mail routing. This configuration ensures proper anti-spam/header

handling for mail sent between on-premises and the cloud.
Recommended
73
Creating the Exchange Federation Trust

Create Exchange Federation Trust
with the MFG using a unique
namespace
e.g.
exchangedelegation.contoso.co
m
On-premises Org
Relationship with
service.contoso.co
m
Automatic implied
trust between the
Exchange Online
tenant and MFG
Exchange Online
Org Relationship
with
contoso.com
74
Creating
the
Secure
Mail
Connectors
Create the
Exchange
Send
Connector
Remote
Domains
define the use
of internal
headers
Create the
FOPE Inbound
Connector
Remote
Domains
define the use
of internal
headers
Create the
Exchange
Receive
Connector
Create the
FOPE
Outbound
Connector
75
Whats New in Exchange 2010 SP2?

New Hybrid Configuration Wizard
Exchange federation trust
Organization relationships
Remote domains/accepted domains
Email address policies
Pre-SP2: Approximately 50 manual

steps
With SP2: Now only 6 manual steps
Send/Receive connector
Forefront inbound/outbound connectors
MRSProxy
Pre-req checks (i.e. Office365 Active Directory Sync, Exchange certificates, registered custom domains,
etc)
New PowerShell cmdlets

New/Get/Set/Update-HybridConfiguration
Namespaces improvements
Removing requirement for unique namespace
Providing every customer a coexistence domain, for every hybrid deployment
Service.contoso.com is now Contoso.mail.onmicrosoft.com
76
In Review: Session Takeaways

Hybrid is about 3 core components:
1. Migration
2. Exchange Sharing
3. Secure Transport
Hybrid setup has a bunch of steps, but its primarily about getting the
planning right:
. Namespaces & Certificates are the two key areas to think about
Moving to Exchange Server 2010 on-premises sets you up for a

smooth path to the cloud
Whats new in SP2?
77
Migration & Management
Appendix
78
Hybrid GUI Management

Connecting on-premise GUI to the cloud
Once you have installed Exchange Server 2010 SP1 on-premises and connected it to
your Exchange Online 2010 organization, you can use EMC GUI for a number of the
configuration steps on the previous slides
79
Hybrid Migration
Administrator uses EMC on-premises tool to manage mailbox moves
and other administrative cross-premises tasks
Note: There is no requirement to move mailboxes on-premises to an Exchange
Server 2010 server prior to moving them to the cloud
Dirsync keeps GAL in sync as mailboxes are moved

Exchange
Server 2010
CAS
Exchange
Server
2003
Exchange
Server 2007
Mailbox migration
Exchange
Server
2010 SP1
80
Hybrid Migration
Cross-Premises mailbox move experience
Cross-Premises moves just

like on-premises
Cross-Premises mailbox
moves driven out of EMC GUI
Remote Move wizard
With federated sharing
configuration in place, it
eliminates the explicitcredentials requirement,
allowing mailbox moves to be
executed seamlessly to and
from the cloud
81
Autodiscover
Outlook Profile Generation
(3) Outlook attempts to discover

endpoint through DNS record
autodiscover.service.contoso.com
(1) Where is my mailbox?
(4) Request Authentication
(2) Local Exchange passes a redirect to
(5) Authentication Success
service.contoso.com
(6) Profile Builds
82
Hybrid Migration
The stuff you need to know
Its a true online move user stays connected to their mailbox through the
move
Client switchover happens automatically at the end
Traditional offline move when moving from Exchange 2003 source
Outlook uses Autodiscover to detect the change and fixes up the users Outlook
profile automatically on the client machine
Since its a move (not a new mailbox + data copy), Outlook doesnt see it as a
new/different mailbox. End result = No OST resync
Moves are queued and paced by the datacenter
Object conversion for mail routing happens automatically after data move
Mailbox on-premises gets converted to Mail-enabled user automatically
Admin can override this automation and stage the move-then-convert steps
83
Hybrid Migration
Mailbox Off-boarding
Why might you care about offboarding?

Long term hybrid scenarios
Compliance requirements (retaining ex-employee data)
Piloting online but not committed to the move
What you need to know about offboarding?

Offboarding is available using EMC toolset while in hybrid scenario
Offboarding to on-premises Exchange Server 2010 database is online
mailbox move
Offboarding to on-premises Exchange Server 2003/Exchange Server 2007
database is an offline mailbox move
Cant stay connected to cloud mailbox receiving mail during offline move
Offboarding without hybrid (i.e. any other scenario, including V1

offboarding) is PST via Outlook or partner driven
84
Exchange Management Console

All recipient management should be performed through EMC 2010
SP1
Object should be created through the on-premises node
Any Policies (e.g. OWA Policy) should be assigned through the Cloud
node
85
What is new to recipient management in

Exchange Online?
New on-premises recipient, called Remote Mailbox
Represents a Mailbox that exists in Exchange Online
(Found under Contacts)
Specific to hybrid scenario

Appears as a Mailuser to legacy Exchange
MRS Mailbox Move to Exchange Online will leave a Remote Mailbox in the on-premises
directory
New flag on a Remote Domain allows the targetAddress to be automatically calculated
86
Hybrid Recipient Management

Cross-Premises Object Mapping Groups & Contacts
On Premises Object
Exchange Online
Recipient
Details
Mail enabled contact or AD

contact (non mail enabled)
Mail enabled contact
Mail enabled or plain AD contacts are

synchronized as is
Mail enabled group

(distribution or security
group)
Mail enabled group
Mail enabled groups are synchronized to

Exchange Online. Group type (sec/dis) is
preserved
Non mail enabled security

group
Not synchronized
Non mail enabled groups are non functional

in Exchange Online and therefore not synced
87
Hybrid Recipient Management

Cross-Premises Object Mapping - Users
On Premises Object
Exchange Online
Recipient
Details
Mailbox
Mailuser
If Exchange Online detects the presence of a

mailbox then it creates a Mailuser in the cloud
Mailuser
Mailuser
Synchronized as is
Remote Mailbox
Mailbox
A mailbox is automatically provisioned with a 30

day license grace period
AD User (non mail

enabled)
Not synchronized
Non mail enabled users are not synchronized. A

placeholder object may be visible via
PowerShell
Note: Licensing a user that does not have a Mailbox will trigger Exchange Online to provision one.
This is to support a staged Exchange migration and not required for hybrid
88
Microsoft Exchange Online in

Microsoft Office 365:
Migration Case Study
89
Kentucky Department of
Education
John Logan
KETS Engineering and Architecture
Directory Services and Messaging
john.logan@education.ky.gov
customer
90
Full Armor
Danny Kim
CTO
partner
91
Agenda and Overview

t
ar
1
t
S
Introductio
n
Overview
3
Challenges and
Choices
Planning
Email Situation
KDE Migration
KDEs Challenges
Planning
Choosing the Cloud Involving a Partner
5
The Migration
Migration logistics
Post Migration
Experience
Managing Today
KDE Admin
Q&A
Ask us!
Experience
KDE
Recommendations
Microsoft Migration
Recommendations
92
d
en
What is KETS?
KETS: Kentucky Education Technology System
KDE: Kentucky Department of Education
83 employees in the Technology Office (K.I.D.S.)
Operations/Engineering
KETS Engineers
KSB and KSD
Supports 174 Public School Districts
Each has a CIO
They range from one person who wears all hats (including
coaching basketball) to districts with technology offices
Partners
93
120 Counties 174 Districts
94
Our Customers
174 Public School Districts
1,233 Schools
636,188 Students
51,929 Certified Staff
44,023 Teachers
48,791 Classified Staff

500 KDE Staff
Other State Agencies
Taxpayers
187 Day School Year
349,903 students qualify for
free/reduced meals
106,046 Exceptional Children
95
Additional Info
2.73 1 Student to Workstation ratio
76% of Classrooms are Intelligent
Classrooms
76% of Students have computers at
home (68.6% with Internet access)
91% of Teachers have computers at
home
15,000 Staff Handhelds
96
Challenges and Choices

Overview of Situation and Challenges
97
Evolution of Statewide Email

Services
Local District Owned and Operated
MS-Mail
1994
MS
Exchang
e
4.0/5.0/5.
5
1996-2003
State Provided
MS
Exchang
e
2003-2010
Expectations of Reliability and Accessibility
98
KDEs Email Roadmap

2003
1994
200 Microsoft
Exchange 2003
Servers
1250 Microsoft
Mail 3.5 Servers
1996
2010
200 Microsoft
Exchange 5.5
Servers
0 Email Servers
The beginning of me not being the mailman

99
Active Directory
180 Active Directory domains in one Forest
544 Domain Controllers (1 GC / 2DCs per domain with Repl Hubs)

PCNS on all
Extended Schema to add Live@edu specific attributes for OLPS
Designations for Staff vs Students
KDE reserves Domain Admins
100
AD Domain/Site Layout
DC
ADAIR
DC
GC
D
C
D
C
GC
WOODFORD
ROOT
GC GC GC GC
180 Domains
(classic
Hub&Spoke)
D
C
W2K8 (All HyperV)
KCC is on
15 minute
DC
GC
KDE
InterSite
101
Enterprise Considerations
KEN Network
MPLS
10 Mbps 500 Mbps > 4
Gbps
174 Districts + KSB/KSD

Autonomous with
governance
KDE
Support
102
Business Requirements
State law requiring inspectability (Org-own) and data
ownership
Existing State Standards
Larger Mailbox and attachment sizes
Web, Client, and Mobile accessible
Integration with existing infrastructure
Consolidation of distributed infrastructure
Additional collaborative options (Web 2.0 tools)
103
Additional Business Requirements

Cheap, good, easy and quick
Students cannot be seen in GAL outside of district
District techs must have access to manage/control/restrict
student access and mail flow
Has to have at least the functionality and manageability
we had with Exchange 2003
Leverage Active Directory infrastructure
104
Why Use Cloud-Based Services for E-mail?

Met requirements
No more mailbox servers
Single point of accountability
Gave us alternatives from an accessibility
perspective
Gets us out of the widget-turning business
Outsourced Lifecycle Management
105
Why Microsoft?
Runs on Exchange
Organizationally owned data
24 x 7 Enterprise-level support
Full integration with existing infrastructure
Single point of accountability
Additional collaborative tools and Forefront Online
Protection for Exchange
Larger mailboxes: 10GB Mailboxes
Free for educational institutions ($ 6.4 M in cost avoidance)
Partnership
106
Why FullArmor?
Microsoft Recommended
Great (and tireless) people to work with
Great product
Allowed us to focus on migration of objects while others
could focus on user data migration if they wished.
107
Planning
Planning a move to the cloud
108
What We Did
October 2008 (built the team)
Advisory Committee
Partners (Microsoft and Dell)
March/April 2010 Pilots
Partner - FullArmor
District Deployment Guide
District Operations Guide
May 21, 2010
BIG BANG!
Created 828,000 Windows Live IDs
109
Project Timeline
110
Migration Processes
Formal project..
SOWs, Requirements, Design, Test, etc
Major Milestones
Built Tenants, RBACs, etc
KDE Live@edu Components between on-prem AD and Exchange Online
Warmed cloud beforehand with users
Communicated! (Implementation Guide and DOG)
Pilots, then Big Bang

Districts could migrate content (FullArmour)
111
KDE Migration Utilizing FullArmor

Tool
Problem: KDE needed to provide a solution to all school districts
to perform a coordinated migration with minimal support.
Solution: FullArmor provided a simple-to-use migration tool to
enable non-technical personnel to perform migrations of email,
calendar and contact for their independent school districts in a
coordinated way during weekend and subsequent migrations.
112
The Migration
Migration of over 800k mailboxes
113
Major Migration Milestones

Prior
Envisioned,
designed,
implemented
components,
tested
Gathered client
usage
AD account and
mailbox cleanup
Sent
T-4 Weeks
Create new and
capture existing
EASI IDs
Pilots processes,
docs and
technology
Users reset AD
passwords
T-2 Days
(5/19/2010)
Distribute district
admin accounts
Redirect SMTP
relays
Disable Exchange
2003 provisioning
(RUS, etc)
Administration
moratorium
114
Back-up AD
Major Migration Milestones

Day of Migration Big Bang 5/21/2010
Convert Windows Live IDs to mailboxes
Pilots e-mail to other districts now goes to cloud
External e-mail is redirected to Exchange Online

Autodiscover DNS entry
Lock on-premise mailbox access
Enable SSO and recreate Outlook profiles
Service is online
Exchange backups (nothing, PSTs, ExMerge or FullArmour)

Convert on-premises mailboxes to mail-enabled users
Decommission Exchange 2003
115
Bob
Active Account w/ mailbox
SMTP:
Bob@District1.Com
X500=LegacyExchangeDN
Tom
Disabled Account w/o mailbox
Tom
Active Account w/ mailbox
SMTP: Tom@Districtx.com
SMTP:
TargetAddress:
Tom@Districtx.com
E-mail
E-mail
E-mail
Pilot Migration
Ex
Servers
Bob
Bob
Local Account w/o mailbox:
Local
Account w/ Mailbox:
TargetAddr:
SMTP:
Bob@District1.Com
Bob@District1.Com
District 1
Mail FWD
Mail FWD
Active
Directory
E-mail
Active
Directory
E-mail
E-mail
Chick
Chick
Disabled
Account
mailbox
Active
Account
w/ w/o
mailbox
SMTP: Chick@District174.Com
SMTP: Chick@District174.com
TargetAddress:
Chick@District174.com
BIG BANG
Ex
Servers
Tom
Tom
Local Account w/ Mailbox:
TargetAddr:
SMTP: Tom@Districtx.Com
Tom@Districtx.Com
District x
On-Premises Exchange 2003
Active
Directory
Ex
Servers
Chick
Chick
Local Account w/ Mailbox:
TargetAddr:
SMTP: Chick@District174.Com
Chick@District174.Com
District 174
116
KDEs Live@edu Components

OLPS
KETS Control Panel
PCNS
SSO
Administrative accounts per district
SMTP Relay
Messaging and Directory Services Team (4 members)
KETS Service Desk
KETS Engineers
District Operations Guide (DOG)
117
Infrastructure
STUDENTS
CONTACTS
STUDENTS
FACULTY
STAFF
STUDENTS
DISTRIBUTION LISTS
STAFF TENANT
ILM
ILM
MV
MV
AD MA
USERS
ILM
CS
METAVERSE
CS
CS
STUDENTS
ILM
ILM
MV
MV
MV
OUTLOOK
LIVE
PROVISIONIN
G
SYSTEM
OUTLOOK LIVE MA
USERS
Contacts and Groups
Provisioning Database
Registry Service
Database
Components
Catalog Service
Database
Components
STUDENTS
STUDENT TENANTS 1 - 179
ILM
REGISTRY MA USERS
STUDENTS
Outlook Live Service

Database
Components
User
Contact
Group
Mailbox Enabled User
Active Directory Global

Catalog
179 Domains
Mailbox Enabled
Group
CONTACTS
FACULTY
Mailbox Enabled
Contact
STAFF
DISTRIBUTION LISTS
118
Exchange Online
Staff Tenant
Accepted Domains
District 1
Adair.kyschools.us
Allen.kyschools.us
Anchorage.kyschools.us
Anderson.kyschools.us
Fayette
Ashland.kyschools.us
.
BOB
JIM
.
Education.ky.gov
.
.
District 178
Woodford.kyschools.us
Student Tenants
179 Domain Controllers
District 1
Stu.Adair.kyschools.us
AD replication
(15 minutes Inter-site)
Stu.Allen.kyschools.us
Stu.Anchorage.kyschools.us
Stu.Anderson.kyschools.us
stu.fayette
Stu.Ashland.kyschools.us
.
TOMMY
.
Stu.Fayette.kyschools.us
District
90
Active
Directory
.
.
Fayette
Stu.Woodford.kyschools.us
DRAD
GC
KCP
SSO
TOMMY
JIM
OLPS
GALSync
District 120
Staf
BOB
W2K8 Core w/Hyper-V
JIM
District 178
Students
Partner
Agencies
TOMMY
GC
DC
119
Migration Execution using FullArmor Tool

Migration product was command-line
driven.
KETS wrapped the migration product
with their own, custom UI that
connected to AD to fetch users
Used ExMerge under the covers to
automatically export each users
mailbox to PST file.
Then, the migration product migrated
the PST data to Live@edu, all
seamlessly.
Live@edu
FullArmo
r
Migrator
Server
Storage
w/custom UI
AD
Exchange
Server
120
Managing Today
And recommendations
121
What District Techs Can Do

For staff
Manage their users and DGs (ADUC, ECP, KCP, PowerShell)
Change domain settings
KETS Control Panel
KDE owns Tenant Admin management
For students
Manage their users (No GAL)
More of a full-Tenant admin
Transport Rules (Closed Campus, or custom through PowerShell)
RBACs
and set Tombstoning for each
122
Spoon Feeding..
123
Challenges
We are 177 separate companies that act like one
Always updating..
Web2.0
Org-owned and I-owned
Age 13
Multi-Tenant design
Documentation is a challenge
Demarcation of support
PowerShell and RBACs (were K12)
124
Moving Forward.
SIMPLIFY! (revisit our requirements)
Snowbound Initiative
Look at putting more in the cloud
OLPS, SMTP Relay
AD?
What about support?
P-20
College/Career Ready
7 or our 8 State Colleges are Live@edu
Evictions are not in Live@edu
Cross-Tenant mailbox moves/renames
125
Takeaways
Cost (TCO)
Communication / Documentation
Support
Functionality to fit K12
Easy, available, useful and cheap
Move to the cloud

Its a great move for some things. Your engineering and support
framework will change.
126
KETS Recommendations
Identify requirements
Formalized project
Procure MCS, FullArmour and other partner resources
depending on complexity
Involve teachers and students
Quit trying to be the experts and widget turners
Give the technology to the teachers and kids
127
Full Armor Recommendations

Partnering: Luck Favors the Prepared
As a partner, SI, or ISV learn the skills to provisioning Exchange
First to Market = First to Partner
Migrating: The Turtle wins over the Hare

Measure Twice cut Once
Start Small, Build up to Large Scale
128
New Migration Options
Choices to Fit Your Organization

Ex
ch
Stag
an
ed
IMAP ge
Hybr
migr
migr mi
id
atio
ation gra
n
tio
n
Migration
IMAP migration
Cut-Over Exchange migration (C-EM)

Staged Exchange
` migration (S-EM)
Hybrid

Hybrid deployment (MRS)

Exchange 5.5
Exchange 2000
Exchange 2003
Exchange 2007
Exchange 2010
Notes/Domino
GroupWise

Other
X
129
Quest Migrator for Cloud Email

Formerly FullArmor MailPortal Migrator
You can download and start to use Quest Migrator for Cloud
Email (QMCE) today!
http://www.quest.com/migrator-for-cloud-email
Written resources are available online to help you plan and
execute your migration
Product includes limited free migrations
Contact Quest Software for licensing details
130
Questions?
131
Microsoft Exchange Online in

Microsoft Office 365: Simple
Migration Live!
132

Overview of the migration space and the available tools
Explain and demonstrate Exchange Migration tools in Office 365
Cut-Over EM
Staged EM
Key Takeaways
Office 365 provides out of the box online migrations tool that are simple to
use
133
Deployment Plan
Stages
1. Plan
2. Prepare
Add and Verify

SMTP domains
3. Migrate
4. Decommission
Configure On
Premise
Read case studies

and documentation
DNS Administration
134
Deployment Plan
Factors
Size
Large
Medium
Small
Identity
Management
On-Premise
Single SignOn
On-Cloud
Source Server
Exchange
IMAP
Lotus Notes
Google
Hybrid
Hybrid
No Hybrid
Provisioning
DEPLOYMENT
PLAN
Migration solution
is part of the plan
DirSync
Bulk
Provisioning
NSPI
Provisioning
135
Deployment Plan
Todays
Focus
Choices to fit your organization

Ex
ch
Stag
an
ed
IMAP ge
Hybr
migr
migr mi
id
atio
ation gra
n
tio
n
Migration
IMAP migration
Cut-Over Exchange migration (C-EM)

Staged Exchange migration (S-EM)
Hybrid

Hybrid deployment (MRS)

Exchange 5.5
Exchange 2000
Exchange 2003
Exchange 2007
Exchange 2010
Notes/Domino
GroupWise

Other
X
136
Migration Solutions
How to pick an Exchange migration solution?

MRS
S-EM
C-EM
1
150
25,000
5,000
Organizational Size in Users
<1 Week
2 Weeks
Several Months
3 Weeks
Time For Migration including Planning

None
Mailflow/GalSync
Free/Busy, Archive in Cloud
Co-existence
137
IT Pro Experience
Cutover Exchange Migration
(CEM)
138
Cutover Exchange Migration

Objective
A simple Exchange
migration solution for
small and medium
businesses to move to
Office 365
Requirement
Organization should be
less than 1000 in size
Outlook Anywhere
service
Identity management in
the cloud
Capability
No on-premise
deployment required
Migration from Exchange
Server 2003 and greater
On-premise or hosted
systems
Integrated Provisioning
High fidelity migrations Mail, calendar, tasks and
many more
139
Deployment Plan
Plan
1. Plan
2. Prepare
Add and Verify

SMTP domains
3. Migrate
4. Decommission
Configure On
Premise
Read case studies

and documentation
DNS Administration
140
Plan
Internet
Read a few case studies

Read Documentation on
help.outlook.com
Decide when you want to kick-off the
migrations
Create the deployment plan
141
Deployment Plan
Prepare
1. Plan
2. Prepare
Add and Verify

SMTP domains
3. Migrate
4. Decommission
Configure On
Premise
Read case studies

and documentation
DNS Administration
142
Prepare
Internet
Public third party CA Issued

certificate
Enable Outlook Anywhere
Create Migration Admin Mailbox
(i.e. migAdmin)
Permissions
For Hosted Scenarios, give full access to
miguser on all the mailboxes to be
migrated
For on-premises, give receive-as access
to miguser . This can be done at the DB
scope
143
Deployment Plan
Migrate
1. Plan
2. Prepare
Add and Verify

SMTP domains
3. Migrate
4. Decommission
Configure On
Premise
Read case studies

and documentation
DNS Administration
144
Migration Flow
Every 24 hrs
New Migration
Provision users,
groups, mailboxes
etc. through NSPI
Initial Sync
Migrate All Mailboxes
Incremental Sync
Switch User to Cloud

through MX Record
License Users
145
Migration Flow
New Batch
MX Record:
On Premise
Internet
Exchange
Online
146
Provision
Exchange
Online
Internet
gr Cre
ou a
ps te
, c us
on er
ta s,
ct
s
Migration Flow
MX Record:
On Premise
147
Sy
nc
tia
l
Initial Sync
Exchange
Online
Internet
In
i
Migration Flow
MX Record:
On Premise
148
Sy
nc
tia
l
Get-MigrationBatch
Exchange
Online
Internet
In
i
Migration Flow
MX Record:
On Premise
149
Migration Flow
Get-MigrationBatch
150
Migration Flow
Admin Migration Reports
151
Migration Flow
Exchange
Online
Internet
Incremental sync happens every

24 hrs
In
cr
em
Sy e
nc nt
a
Incremental Sync
MX Record:
On Premise
Incremental sync is throttled
152
Migration Flow
Switch to Cloud
MX Record:
Cloud
Internet
Exchange
Online
Update MX Record
with the below
information
153
Migration Flow
Users to Office 365
MX Record:
Cloud
Internet
Exchange
Online
154
Migration Flow
Complete-Migration
One final sync before
completing the
migration
MX Record:
Cloud
Internet
Exchange
Online
c
e
or syn
m l
e nta
n
O e
em
cr
n
i
155
Deployment Plan
Decommission
1. Plan
2. Prepare
Add and Verify

SMTP domains
Read case studies

and documentation
DNS Administration
Configure On
Premise
3. Migrate
4. Decommission
IT Pro Experience
Staged Exchange Migration (SEM)
157
Staged Exchange Migration

Objective
A simple Exchange
migration solution for
medium and large
size organizations
Require
Directory sync
Capability
Migration from Exchange
Server 2003 and
Exchange 2007 only.
Migrate in batches
High fidelity migrations Mail, calendar, tasks and
many more
158
Deployment Plan
Migrate
1. Plan
2. Prepare
Add and Verify

SMTP domains
3. Migrate
4. Decommission
Configure On
Premise
Read case studies

and documentation
DNS Administration
159
Migration Flow
New Batch
Switch User to
Cloud by setting
target address
License
Initial Sync
Migrate mailboxes
in batches
160
Migration Flow
New Batch
MX Record:
On Premise
Interne
t
Exchange
Online
161
Migration Flow
MX Record:
On Premise
Switch Users in Batch to Cloud
Exchange
Online
Internet
Migrate users in batches

as many times as needed
tia
i
In
nc
y
lS
NOTE: Customers are migrated to the

cloud once you start the migration
batch
162
Migration Flow
Users in Batch Move to Office 365
MX Record:
On Premise
Interne
t
Exchange
Online
NOTE: Customers are migrated to

the cloud once you start the
migration batch
163
Migration Flow
Get-MigrationBatch
MX Record:
On Premise
Exchange
Online
Internet
tia
i
In
nc
y
lS
164
Migration Flow
Admin Migration Reports
165
Migration Flow
Update MX Record
MX Record:
On Premise
Internet
Exchange
Online
Migrate users in batches

as many times as needed
Once you are done
update the mx record and
complete the migration
166
IT Pro Experience
Exchange Migration
Mailbox COPY Algorithm
167
Mailbox Copy
Initial Sync
Mirror Folder Structure first
In each of the folders, we copy latest first
Source Mailbox
Target Mailbox
CONTACTS
CONTACTS
CALENDAR
CALENDAR
TASKS
TASKS
NOTES
NOTES
INBOX
INBOX
SENT ITEMS
SENT ITEMS
OTHERS
OTHERS
168
Mailbox Copy
Incremental Sync
We will Sync the difference in incremental sync
We will add new mail and folders
We will delete mails and folder
Source Mailbox
Target Mailbox
CONTACTS
CONTACTS
CALENDAR
CALENDAR
TASKS
TASKS
NOTES
NOTES
INBOX
INBOX
SENT ITEMS
SENT ITEMS
OTHERS
OTHERS
169
IT Pro Experience
What Isnt and is migrated?
170
Not Migrated
Security Groups
171
Not Migrated
Dynamic Distribution Lists (DDL)
172
Not Migrated
Dumpster 1.0
173
Not Migrated
Send-As Permissions
174
Migrated
175
IT Pro Experience
Troubleshooting TIPS
176
Troubleshooting
Scenarios
Performance
Connectivity Issues
Not Viable CA Cert
Unable to set target address
User Content Not Migrated

Large Messages
Bad Item
177
Troubleshooting Performance
Migration Throughput
One knob to control them
all MaxConcurrentMigrations
Limiting Factors
Interne
t
Exchange
Online
Source Servers
Disk Spindles
Network
178
How to Identify
Variable
Observation tool
CPU
\Processor(_total)\% Processor Time
Memory
\Memory\Available MBytes
\Memory\Page Faults/sec
Disk IO
PhysicalDisk(*)\Current Disk Queue

Length
Network Bandwidth
\Network Interface(*)\Bytes Sent/sec

\Network Interface(*)\Bytes Total/sec
\Network Interface(*)\Current Bandwidth
Latency
179
Fix Increase Concurrency
Increase the concurrency
to an acceptable level
Interne
t
Exchange
Online
180
Fix Load Balance
Ensure that batch contains
mailboxes from multiple
source servers
Interne
t
Exchange
Online
181
Troubleshooting Connectivity
182
Enter migration
Admin
credentials
183
Notice Auto
discover is
failing
184
Wrong ExternalHostName. Should have been

semmigration.info
185
Enter migration
Admin
credentials
186
Ensure SAN name contains domain name, autodiscover name , internal domain
name
187
188
Unable to Set TargetAddress
Are you migrating from Exchange 2010 or Exchange 2010
Sp1 with SSEM ? This is not supported
Add-ADPermission -Identity "CN=Users,DC=WOMYHVdom,DC=extest,DC=microsoft,DC=com" -User migAdmin
-AccessRights WriteProperty -Properties TargetAddress
-InheritanceType SelfAndChildren
189
Troubleshooting: User Content Not Migrated

Large Messages
Source Mailbox
Target Mailbox
INBOX
INBOX
Skipped Item Count +=1
Max Email Message size is 25

MB
190
Troubleshooting: User Content Not Migrated

Bad Messages
Source Mailbox
Target Mailbox
INBOX
INBOX
Skipped Item Count +=1

191
Troubleshooting Internal Errors

Typically target side errors.
Retry Migration
If it still persists, please contact support
192
W Experience
Steps to Take Post Migration
193
End-User Experience Outlook after

Migration
194
End-User Experience First logon
195
Installs Connector
196
End-User Experience Remove

account
197
End-User Experience Create new Profile

and Resync OST
198
Migrated but needs fixing - Outlook

Rules
End-User need to edit the rule and fix the folder
references
199
Migrated But Needs Fixing - Outlook Rules

End-User need to edit the rule and fix the folder
references
200
Migrated but needs fixing Quick

Steps
End-User need to fix the quick step
201
Migrated but needs fixing Search

Folders
End-User needs to recreate the search folder
202

Overview of the migration space and the available tools
Explain and demonstrate Exchange Migration tools in Office 365
Cut-Over EM
Staged EM
Key Takeaways
Office 365 provides out of the box online migrations tool that are simple to use
203
Questions???
204

Training Guide - O365

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Training Guide - O365

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Messaging Architect Training Guide

Table of Contents (Continued)

Table of Contents (Continued)

Table of Contents (Continued)

Table of Contents (Continued)

Instant Message Presence

Table of Contents (Continued)

Office 365 and Exchange 2010

Server 2012 & Exchange 2013

Microsoft Office 365 Deployment

Session Objectives and Takeaways

Sample Deployment Schedule

Deployment Phases Plan

Kick-off/Solution Alignment Workshop

User Identity and Provisioning

User Identity and Provisioning

Users are authenticated

Users do not need to remember separate cloud passwords

User Identity and Provisioning

Lync 2010 Online

Active Directory Preparation for Directory Synchronization

User Identity and Provisioning Preparation

User Identity and Provisioning

User Identity and Provisioning

Lync Server Online

Assign SKU/Enable Users

Simple IMAP/Exchange Migration

Third Party Tools

Common Deployment Blockers

Long-pole Tasks and Milestones

Microsoft Exchange Server and

Planning For Deployment

New Migration Options

Choices to fit your organization

Cutover Exchange migration (CEM)

Staged Exchange migration (SEM)

No server required on-premises

Staged Exchange Migration vs. Hybrid Feature-Set

Mail routing between on-premises and cloud (recipients on either side)

Free/Busy and calendar sharing cross-premises

Mailtips, messaging tracking, and mailbox search work cross-premises

Exchange Online Archive

Native mailbox move supports both onboarding and offboarding

No outlook reconfiguration or OST resync required after mailbox migration

Better Cloud log in experience

Planning & Concepts

Hybrid Server Roles

1 Optional Server Role:

Active Directory Federation Services

Unified Global Address List

Single Namespace Core Concepts

Email from joe@foo.com

Shared Namespace Core Concepts

Applies to all Office

Single Sign-on cloud mailbox login

Cross-premises Free/Busy, Shared

Services act on behalf of a user

Cross-premises Mailbox Search

Cross-premises Message Tracking

Standard On-Premises Free/busy

CAS Server finds

Exchange Online Archive

Secure Mail TLS

The FOPE transport