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Introductory Focus Group

Oak Creek Facility, Oregon


Jessica Swain-Bradway, Ph.D., & Jeff Sprague, University of Oregon
Institute on Violence and Destructive Behaviors
Kristine Jolivette. Ph.D., Georgia State

Juvenile Justice PBIS Project

3 year project to develop training materials for


implementing Positive Behavioral Interventions and
Supports (PBIS) framework in Juvenile Justice facilities.

Jeff Sprague, Ph.D., University of Oregon


Jessica Swain-Bradway, Ph.D., University of Oregon
Kristine Jolivette, Ph.D., Georgia State

Oregon, California, New Mexico, Georgia, Texas, Illinois


Our job is to collaborate with line staff, supervisory
staff, treatment staff and administrators to make sure
we understand:

How the PBIS framework aligns with current systems and


practices

Contextual factors (24/7 nature of setting, intensity & complexity


of youth needs, what staff need to feel successful, etc.)

Today Where are we in the process?

Recruitment of
facilities

Tweaking of the
module to
improve
feasibility and
social validity

Repeat for first


module

Draft module
based on
evidence-based
practices (Years
1-2)

Youth focus
groups

Next module

Staff focus
groups

State level key


informant
interviews

Repeat process

Staff surveys

Staff key
informant
interviews

Implementation
of all modules
(Year 3)

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Important Information

The PBIS framework is not something new for


the facility.

It is also NOT Performance Based Standards.

It aligns with what you are already doing in


many ways.

DBT framework similar to PBIS Framework

Ticket and Click-it systems are considered best


practices in PBIS framework

Current Evaluation / Levels system is similar to


Check-In check-Out
DBT Treatment options are similar to tiered
systems of supports in PBIS

Important Information

The PBIS framework will help:

Enhance the day to day operations, staff


satisfaction, and youth outcomes

Alignment, efficiency, & tools for measuring


effectiveness

Validate the practices already in place

PBIS framework has had a large degree of


success in school settings, Alternative
Education settings, and with youth with high
levels of need

Prevent problem behaviors


Increase positive behaviors (social and academic)

Todays Agenda

Overview of PBIS
Components of PBIS

Activity

Facility-Wide Positive Behavioral


Interventions and Supports

Positive Behavioral Interventions &


Supports (PBIS) Model

Systematic approach to implementing and


sustaining evidence-base practices for the
social success of all youth within a facility.

Cohesive approach to thinking about how to


achieve the ultimate goals of an organization
by aligning all branches of an organization.

PBIS Model: Conceptual foundations


1.
2.
3.

4.

5.

Applied behavior analysis,


Community health multi-tiered prevention
model (Walker et al, 1996),
Universal screening and progress monitoring
(Fuchs & Fuchs, 1986; Shin, Walker & Stone,
2002),
Merging of social and academic practices
(Algozzine & Algozzine, 2009; McIntosh, Horner,
Chard, Boland, & Good, 2006), and
Systems technology appropriate to implement
effective practices on a large scale (Fixsen,
Naoom, Blas, Friedman, & Wallace, 2005).

PBIS Model: Four Main Components

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Another way to think about it

OUTCO
M

DATA
PRACTICES

Evidencebased,
preventive.
Supporting
Youth
11

ES

Supportin
g
Decision
Making

Supportin
g Social
Competen
ce &
Academic
Achievem
ent
SYSTEMS

Supporting
Staff Behavior &
Implementation
Fidelity

PBIS Model: Tiers of Support

Alignment of outcomes, practices, systems, &


data applied to all tiers of support:

Majority of youth
Small groups of youth
Individual youth

Model doesnt change


INDIVIDUALIZE AND INTENSIFY

Adapted from:
Sprague & Walker, 2004

Tertiary

Outcomes, systems, data, practices

(High-risk Youths)
Individual Interventions
(3-5%)

Secondary
(At-risk Youths)

Outcomes, systems, data, practices

Classroom & Small


Group Strategies
(10-20% of Youths)

Primary
(All Youths)

13

Outcomes, systems, data, practice

Program-wide, Culturally Relevant


Systems of Support
on Violence and Destructive
(75-85%Institute
of Youths)
Behavior Dr. Jeffrey R. Sprague

PBIS Model

Strengths:

Clarifies expectations
Provide structure
Data based decision making increases
accountability and protects youth

Weaknesses:

Often mistaken for its parts and not as the whole


model
May be viewed as competing with other models
The proactive / preventative nature may be
perceived as incongruent with Juvenile Justice
aims

PBIS Model
Tertiary

(FEW)

Reduce
complications,
intensity, severity of
current cases

REDUCE
HARM
REVERSE
HARM

Secondary

(SOME)

Reduce current cases


of problem behavior

Primary

(ALL)

Reduce new cases of


problem behavior

15 Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

PREVENT
HARM

Check Up
In

your own words, how would you


describe PBIS?

Does

this framework make sense to

you?
Do

you think this alignment makes


sense for your facility?

Facilities using PBIS Framework What


would we expect to see?

Shared values across all staff regarding mission and


purpose
Clear expectations for behavior and learning
Clear communication staff to staff and staff to youth
Multiple tiered supports and activities to promote
valued outcomes consistently applied
A caring, inclusive climate across and between staff
and youth
Youth have valued roles/responsibilities in activities
Fit within the facility culture,
traditions, and goals
17

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

PBIS Team

Facility Team

Work in collaboration with all staff to take stock of current


status

To facilitate alignment of outcomes, practices, systems and data


Includes representatives from all aspects of facility (line staff,
treatment, supervisors, security, etc.)

What
What
What
What

are our valued outcomes?


practices do we have to support youth behavior?
systems do we have to support staff behavior?
data do we use to know if these are working?

After know whats in place, collaboratively develop


smarter ways to work.

Define what were doing, make sure it is congruent, measure its


impact, modify as necessary

Facility-Wide PBIS
Four Components: Outcomes, Systems, Practices,
Data

PBIS Model: Four Main Components

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Facility Wide PBIS

Alignment of outcomes with practices, systems and


data.

Agreement among adults


Continuity of support

Provide starting point to examine the outcomes,


practices, system, and data across all levels of
student need.

Your role at facility-wide level:

Contribute to audits
Actively teach, remind, and acknowledge desired behaviors
Look at and use data relevant for decision-making

Outcomes

What do we want our youth to look like while they


are in the facility?

Skills?

Self-awareness?
School credits?

Adults in the facility agree with outcomes

Self-management?

Actively work to establish those outcomes


Avoid behaviors that are incongruent with those outcomes
Actively communicate those outcomes to youth

How do behaviors important inside the facility align


with behaviors important for life outside the facility?

22

Institute on Violence and Destructive


Behavior Dr. Jeffrey R. Sprague

Outcomes
What

outcomes are valued and


important here?
Please take 30 seconds to think about
it and then be prepared to share.
Do

you think most staff members


would agree with this list?

Practices
Day

to day practices that support


youth in attaining those valued
outcomes
Treatment
Education
Levels

system
Acknowledgements (Tickets, Click-its)
Medical protocols
Social Skills
24

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Practices

Tiered, or a continuum to address all needs

Not one type of practice


Intensify and individualized to meet youth needs
Dont all need a Band-aid and Tylenol; sometimes
we need a pat on the back, week off of work,
surgery, or a divorce.

Practices organized to allow for maximum


access

Any youth who demonstrates need gets access

Schedules are arranged to maximize treatment


Data are kept on hours required, hours received, etc.

Some practices just good for everyone

Practices

Big Idea to prevent problems: Explicitly teach,


remind and acknowledge whatever behaviors wed
like to see.

Social behaviors: self-management, peer interactions,


taking directions from adults, etc.
Academic behaviors: completing school work, earning
credits, self-management in educational setting

Common Primary practices within PBIS framework:

Facility-Wide expectations for behavior


Acknowledge youth use of those behaviors
Continuum of consequences for not following behavioral
expectations.

Practices

Facility-Wide expectations for behavior

3-5 General, positive expectations for behavior:

TEACH location and routine specific rules that align with


each expectation

Being Safe in the living areas means


Respect in the classroom means

Acknowledge youth (and staff) use of those behaviors

Be Safe, Be Respectful, Self-Manage


Perseverance, Integrity, Excellent

Tickets
Click-it

Defined and taught continuum of consequences for


not following behavioral expectations.

If youth has X behavior Y happens

Practices

What are practices in place to support youth


behavior?
Please take 30 seconds to think about it and
then be prepared to share with the group.

Do you think most staff would agree with this


list?
Are there some practices about which you
know because they are your specialty but
others would not know?

Systems

Systematic support of adult behaviors to use the


practices that support youth achievement of valued
outcomes:

Policies
Training

Communication

Regular, relevant
Regular, predictable, two-way

Common meeting time


Stress reduction / Morale building

Systematic:

29

Not willy nilly


Planned, regular, prioritized
How we do business

Systems

What systems does Oak Creek currently have


in place to support adult behavior?
Take 30 seconds to think about it and then be
prepared to share.

Do you think most staff would agree with this


list?
Are some systems more effective than others?

Data: Informs outcomes, systems and


practices

Two big questions:

Youth

Are we doing what we said wed do?


Is it working?

Which outcomes are important for the youth?


Are they responding to practices?
Are the systems in place to implement the practices as intended?

Adult

What outcomes are important for the facility?


Are they implementing the practices as intended?
Are the systems in place to support the adults?

Policies
Trainings
Resources

Data

Progress data:

Outcome data:

Skills demonstrated (GED, DBT skills)


Recidivism

Surveys:

Behavioral incidents
Educational credits, tests, assignments

Satisfaction
Preferences

Checklists:

32

Fidelity
Policies (Performance Based Standards)

Data

What sources of data do you use to make


decisions about staff and youth behaviors?
Take 30 seconds to think about it and be
prepared to share.

Do you most staff would agree with this list?


Are there data sources that are not being
tapped?
Are there data being collected but not used?

Universal Practices
Lets start at the primary level

This is the beginning of the


Nuts n Bolts of PBIS

Establish a data-based action plan

As a team

40

Establish the facility-wide behavioral expectations


Create a facility-wide behavioral matrix
Create a reinforcement protocol for youth adhering to the
behavioral matrix.

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Facility-wide Behavioral Expectations


To Do

To Avoid

Ask: What behaviors do you want your


youth to display?

Expectations that cannot be applied in


every system of the facility

Select: 3-5 action words (verbs) that


reflect the behaviors you want youth to
display

Acronyms related to deviant groups

Complexity

Phrase in the positive

May form an acronym

Keep in mind level and age of youth

41

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Facility-wide Behavioral Expectations


To Do

Ask: What behaviors do you want your


youth to display?

Select: 3-5 action words (verbs) that


reflect the behaviors you want youth to
display

Phrase in the positive

Any special considerations


for your facility?

Discuss

May form an acronym

Keep in mind level and age of youth

42

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

43

Institute on Violence and Destructive


Behavior Dr. Jeffrey R. Sprague

Facility-wide Behavioral Exepctations

Examples

M & Ms make responsible choices, maintain good


character, show respect to all
R& R: respect and responsibility
PRIDE: Persevere, Respect, Integrity, Discipline,
Excellence

Non-examples

44

PB & J presentable, build character, join groups


Enjoy school, work hard, be nice
The Big B - Behave

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

ACTIVITY

As a team, what may your facility-wide


behavioral expectations be

45

Think of several alternatives


Keep in mind the to dos and special considerations
for your facility
And as always, beg, borrow, or steal examples from
other schools/facilities which would work for you

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Facility-wide Behavioral Matrix

Behavioral matrix

A visual grid with the behavioral expectations


written down the left-side and every environment
within the facility list across the top
Expectations

Settings

46

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Facility-wide Behavioral Matrix

As a team, list all the environments that youth


may access within the facility

47

Sometimes it is easier to begin with a system (e.g.,


housing) and then move on to another system (e.g.,
recreation) until all systems are covered
Look for redundancy in environments (e.g.,
bathroom)
Once all environments are listed, write the
expectations down the left-side and environments
across the top

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Willis Road ES

48

Institute on Violence and Destructive


Behavior Dr. Jeffrey R. Sprague

McEvoy MS

49

Institute on Violence and Destructive


Behavior Dr. Jeffrey R. Sprague

Showing
Respect
to
Self

Bus

Hallways/
Breezeways

Bathroom

Cafeteria

Morning
Gym

Media
Center/Min
i Lab

Exercise
Yard

Remain
seated
Inside voice
Watch for
your stop

Walk
Use a quiet
voice

Wash
Hands
One person
per stall

Wait in line
patiently
Use a quiet
voice
Remain
seated

Walk in
quietly
Sit in
assigned area
Talk quietly

Always
walk
Study, read,
compute
quietly

Be careful
Use
equipment
correctly

Keep you
body parts to
yourself
Use kind
words

Maintain
proper space
Stay to the
right side

Flush toilet
Give
privacy

Show good
table
manners

Keep body
and
belongings to
yourself

Use quiet
voice

Use kind
words
Share
Watch for
Others

Adults

Listen to the
driver

Follow
teacher
directions

Report
problems
to teachers

Raise hand
for help

Listen to
supervising
teacher
Follow exit
procedures

Follow
teacher
directions

Follow
directions
Listen for
time to line
up

Ruth
Hill

Keep the bus


clean

Hands off
walls
Use trash
cans

Use trash
cans
Keep water
in sinks

Clean your
area
Follow exit
procedures

Pick up trash
Take all
personal
items

Handle
books/com
puters with
care
Return
books on
time

Pick up trash
Take care of
equipment

Others

50

Institute on Violence and Destructive


Behavior Dr. Jeffrey R. Sprague

Facility-wide Behavioral Matrix

As a team, select a box


Related to the setting and the specific behavioral
expectation, what would that actually look like
at your facility?

Ideas should be positively stated


Ideas can cross several environments per behavioral
expectation
Ideas per box should be 2 to 4 in number

Repeat for the remaining boxes

51

Members can partner for this


Ask what if per idea sometimes ideas best fit in
other boxes
Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague
jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Expectation
Looks

52

like

Sounds

like

Facility-wide Behavioral Matrix:


Considerations

Behavioral matrices are used within all


environments of the facility

Where are some of these environments include


you want to be sure to include?
How will you make the matrices durable and
visible?
Will youth assist in developing the matrices?

53

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

More Nuts n Bolts

Arrange for high-fidelity implementation

How do you increase the chances people


will actually adhere to these expectations?
Instructional protocols for each rule and
environment per system
Reinforcement protocols for
Staff

who implement FW-PBIS with fidelity


Youth who engage in the behavioral
expectations

54

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Instructional Protocols

Telling is not teaching and being told is not


the same as being taught

Instructional protocols

Detailed yet flexible text so that all staff

Assist youth by

55

Have the same set of expectations


Use the same prompting acronym
Stay consistent across systems
Have guidance on how to interact and work with youth
Promoting environmental predictability
Prevention of jiggling pandoras box

These protocols can unify staff and youth across


the facility
Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague
jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Instructional Protocols

Should be

Applicable across systems


Easy to implement by any staff
Explicitly taught to staff with on-going support and
boosters
tweaked based on the data

Avoid

56

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Instructional Protocols

The premise

Model, lead, test

The basic components of an instructional protocol

57

Behavioral expectation
The environments it includes (it is likely that some
environments may need different protocols)
Instructional examples
Instructional non-examples
Youth activities (practice)
Follow-up
Monitoring plan keep it simple
Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague
jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Possible Instructional Protocol Format


Behavioral Expectation
Facility
Environments:
Examples

Instructional

Non-Examples

Youth Activities

Follow-up
Activities:
Monitoring Plan:
58

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

No Matter the Instructional Protocol Format


It Should be Tailored to Promote Youth Success

59

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Reinforcement Protocols

Premise

The leadership team teaches, models, and


reinforces staff implementation
Establishes and encourages new behaviors

To change youth behavior, we need to change


adult behavior

Staff who implement FW-PBIS


Youth who engage in behavioral expectations

Influences FW-PBIS fidelity


Provides a venue for equal and fair
opportunities to earn reinforcement

60

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Reinforcement Protocol Staff Buy-In

Initial thoughts

Initial thoughts

Staff are paid to do a job so why give them


something extra
Youth should know to behave
Just because one behaves does not mean you are
reinforced
These kids are in detention and should not be
reinforced for that

Research in reinforcement tells us that it is a


powerful tool for behavior change, regardless
of our personal beliefs.

61

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Reinforcement Protocol Staff Buy-In

Two questions;
1.
2.

To what degree is there a problem with climate?


To what degree is this model an appropriate
solution?

. What

would your staff / personnel say about the


first question?
. What information would they need before they
could answer the second question, and how can
you deliver this information?

Christensen, 2008

Is there a Problem? Is PBIS the Solution?

There is a problem with


current facility climate

Broad
Consensus
Management /
Policy
Drop the PBIS
Language

Research / Data,
Training
Build systems
NO
Consensus

PBIS the PBISers


to keep morale
high, Training

Management /
Policy
Broad
Consensus

PBIS is the way we can improve the


climate

Is This Catching Them Being Good?

65

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Reinforcement Method

Think of a method of reinforcement which reinforces


both youth and staff at the same time

Youth engaging in behavioral expectations AND


Staff reinforcing those expectations

GOTCHAs, coupons, tangible points, electronic data-base, levels


system, click it punch cards.

Things to consider

66

Keep it simple and cost effective


Keep contraband rules in mind
Minimize ones (youth and/or staff) ability to make
counterfeit
Make it transportable and feasible across all facility
environments
Keep it manageable
Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague
jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Reinforcement Possibilities
Youth Ideas

Staff Ideas

School supplies

Preferred shift

One time use scented hygiene items

Parking space close to door

Extra phone time

School supplies for teachers

Extra visitation time

First vacation pick

New shirt/pants/socks

Administrator takes a duty / class

Time 1:1 with adult of choice

67

Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague


jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

Reinforcement Protocol

Now that we have a reinforcement method, what


next?
As a team, brainstorm ideas for the youth
reinforcement protocol related to

How reinforcement will be delivered


Who will deliver reinforcement
When will reinforcement be delivered
What can be earned by accrued reinforcement
The schedule for cashing in reinforcement

How reinforcement will be measured

68

Who is in charge of this


How will tangibles be obtained and where secured
Numbers accrued by youth
Numbers delivered by staff
Institute on Violence and Destructive Behavior Dr. Jeffrey R. Sprague
jeffs@uoregon.edu Georgia State University Dr. Kristine Jolivette

In Summary

PBIS is a multi component, systematic


approach to implementing the evidence based
practices that meet the needs of your
population.
Practices are just a small part of that system,
often the easiest to plan and implement.
Full implementation of PBIS requires training
for all personnel (beyond a workshop).
PBIS implementation is intended to shift the
climate toward one that is positive, proactive,
systematic, data-driven and supportive of
youth outcomes.

Action Planning

70

Institute on Violence and Destructive


Behavior Dr. Jeffrey R. Sprague

Many thanks!
Jessica Swain-Bradway, Ph.D.
Institute on Violence and Destructive Behavior
jswainbr@uoregon.edu
jeffs@uoregon.edu

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