Emotional Intelligence, Leadership

and Innovation for Successful

Organization
Authors
Dr. K. Sathyanarayan & R. Vasudha
Department of Management Studies
University of Madras, Chennai

Emotional Intelligence
Definition
The ability to monitor ones own and others
feelings and emotions, to discriminate among them,
and to use the information to guide ones thinking
and action (Mayer & Salovey, 1993).
Emotional Intelligence refers to the capacity for
recognizing our own feelings and those of others, for
motivating ourselves, and for managing emotions
well in ourselves and our relationships (Daniel
Goleman, 1998)

Importance of EI

High EI High levels of emotional restraint and

empathy
There is a direct correlation between EI and effective
leadership, team success and employee performance
Employees high in EI Innovative, creative,
committed, good team players, better performers in
customer service and sales

Components of Emotional Intelligence

EI in Leadership

Leaders high in EI:

Strategic decision makers
Emotionally aware
Role models
Set standards and code of ethics

Innovation Definition

Innovation is the process through which value is

created and delivered to the community in the form
of a new solution.

Role of Leadership in Innovation

Positive leadership Create a humanistic environment
Build a productive organizational climate
Develop good culture
Nurture creativity, motivate and encourage new ideas

Innovation Key to Deliver Value

Key factor for sustainable organizational

development
Priority for companies focussing on growth
Should be a part of the core business process
Four basic areas

Business Innovation
Product/Service Innovation
Market Innovation
Process Innovation

Summary

Conclusion

Emotionally intelligent leaders encourage creativity

and promote innovation
Innovation a major factor for creating value
Successful company delivers value to customers

Reference
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Questions

vasudharaghu01@gmail.com
sathyanarayan2k2001@yahoo.co.in