IND UST RY T Y PE:

Information
Technology
Microsoft is a multinational computer
technology corporation that develops,
manufactures, licenses and supports
a wide range of software products for
computing devices. The company is
headquartered in Redmond, Wash.,
and its most profitable products
include the W indows operating system
and the Office productivity suite.

More details
The company w as founded in
1975, to develop and sell B A S I C

Microsoft Streamlined
Its Contract
Management
Business Challenge
Information exchange agreements: 90,000 employees,
650,000 partners and countless customers, resulting in
a huge number of agreements
Fragmented contract management process,
decentralized storage across operations in 100
countries
Lengthy and time-consuming process, both
internally and with external parties
Required state-of-the-art search and retrieval
capability
S ystem had to be extremely scalable and userfriendly for a potential global user base exceeding
100,000.

interpreters for the Altair 8 80 0.

Microsoft rose to dominate the
home computer operating
system market with M S -DO S in
the mid- 1980s, follow ed by the
W indow s line of operating
systems.
Many of its products have
achieved near ubiquity in the
desktop c omputer market.
One
c ommentator notes that
Microsofts original mission w as a
c omputer on every desk and in
every home, running Microsoft
software.

Microsoft needed a contract lifecycle

management platform that would accomplish 3
key
goals: contracting

Increase
speed
Reduce cost of
contracting
Improve customer, partner and employee
satisfaction

Of all the vendors we

Solution

evaluated, Icertis gave us

Icertis delivered the custom-built solution on Icertis IP to

the best option to custom

Microsoft and met the companys unique requirements.

build our solution. W e

The platform provided the necessary scalability and

have deployed the

robustness needed for a large enterprise deployment.

product globally,

Leveraged the power of Microsoft

including in India, with

great user adoption and
high satisfaction.
Michel Gahard,
Associate General
Counsel, Microsoft

technologies across multiple devices

Secure and private, with easy access to the extended
enterprise
Reliable, scalable, fexible and quick to
deploy
Intuitive user interface across diverse global user
base
Governance: auditable reporting and
compliance notification alerts
Eliminated all manual steps with complete automation
Integration with DocuSign for e-signature capabilities
Contract management mobile application for
contracting on the move
Search and retrieval feature to locate an agreement
quickly
Smart feature to avoid duplicates
A uthoring, approval, execution and storage in one
system

Benefits
Icertis delivered a custom-built solution on Icertis IP that added
significant value to Microsoft while addressing its distinct
needs:
Reduced contract administration costs by 4 0 %
Improved speed of contracting by 6 0%
Improved customer, partner and employee satisfaction
w ww.icertis.com
+1 844-404-224 4
14711 N E 29th Pl ace, Suite
100
Bellevue, W A 98 0 07
All rights reserved. Icertis
2016

Improved auditable
contracting
compliance
Extremely
quick deployment
of the
system and administration
across the enterprise user base in just 12 weeks