Kristie Sleep, Olena Zubkova, Caroline Bertheau,

Nasheca James

Pay Error Reduction

Initiative
E-Business Research Project
24/11/2016

Description of our project

This presentation is based on a hospital project called
Pay Error Reduction Initiative, which was created in an
attempt to discover the cause of a high rate of pay error
and to find an effective solution to resolve the issue.
By using Excel technology the hospital was being able
to reduce human based error of the nurses appropriate
salary.

Table of contents
The business and industry
Problems
Excel
How excel is applied with this project

Challenges
Financial
Cultural
Technical

Comparison with older system

Conclusion
References
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The business and industry

The healthcare industry within Quebec is a blend with
public and private services.
Mcgill University health center is one of the largest
English speaking public institutions within the province.
Leader in innovation and technology across not only
Quebec or Canada but on the world stage.
They must compete with other public institutions to
receive the funding needed to reach their goals.
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Problems
The main problem the business faced was with pay errors
causing:
Higher turnover rate
Decreased patient safety
Higher financial cost

Excel
Excel is a spreadsheet program
It can be used to create graphs and charts
Can be used for solving equations
Allows for projections to be created

How excel is applied with this

project
Connects schedule to pay roll
Easier to change data across all functions
Generates own daily assignment sheet
Allows for users to see all specialized staff on any given
day

Challenges faced
Technical
Knowledge of Excel software
Cultural
Adaptation of senior employees
Financial
It saves money, it reduces hospitals expenses
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Comparison with older system

Cost reduction estimate of $600,000 per year
Time reduction
Reduce errors by 97%
Increase of employees satisfaction

Conclusion
The Pay Error Reduction Initiative had achieved the
desired objectives and had satisfied the interests of all
stakeholders involved. The business received a
reduction of expenses and reduction in error potentially
reducing turnover rate in the long term; the employees
received an appropriate and satisfactory system of
calculating their salaries. Therefore, we conclude the
project was a success with the software resolving not
only the issue it aimed to resolve but several others.
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References
http://spreadsheets.about.com/od/excelformulas/ss/Whatis-Microsoft-Excel-and-What-Would-I-Use-it-for.htm
All information based on the project within the hospital
was obtained directly from the Assistant Nurse Manager
in charge of the project.

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