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Learning Objectives
Understand how to create a culture of honesty, openness,
and assistance.
Know how to eliminate opportunities for fraud.
Understand how to set up an effective organization to
minimize fraud.
Understand the importance of proactive fraud auditing.
Understand the importance of creating a comprehensive
approach to fighting fraud.
Albrecht, Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Organizational Culture
Create a culture of honesty, openness, and
assistance by
1. Hiring honest people and providing fraud
awareness training
2. Creating a positive work environment
3. Providing an employee assistance program
(EAP) that helps employees deal with personal
pressures
Albrecht, Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Organizational Culture
Studies have indicated that
Nearly 30 percent of Americans are dishonest
40 percent are situationally honest
Only about 30 percent are honest all the time
Organizational Culture
Hiring Honest People
Recommendations:
Verify applicants rsum and application
Require applicant endorsement
Train interviewers to conduct thorough and skillful
interviews
Use industry-specific approaches as deemed
necessary
Organizational Culture
Fraud Awareness Training
Train on
The costliness of fraud
The effects of fraud on pay and benefits
The nontolerance of fraud
Actions to take if fraudulent activity is suspected
Albrecht, Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Organizational Culture
Positive Work Environment
Create a positive work environment by:
Setting expectations about honesty
Having a code of conduct
Conveying those expectations
Organizational Culture
Positive Work Environment
Setting Expectations
The Pygmalion effect:
People generally perform according to a leaders
expectations
What you expect is what youll get.
Albrecht, Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Organizational Culture
Positive Work Environment
Code of Conduct
Sarbanes-Oxley Act of 2002
SEC Code of Conduct for all employees
Must be visible
Must be communicated frequently
Example:
Hormel Foods Code of Conduct
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Organizational Culture
Positive Work Environment
Open-Door or Easy Access Policies
Helps prevent fraud by:
Allowing employees share feelings
Allow management to know of employees pressures,
problems, and rationalizations
Organizational Culture
Positive Work Environment
Personnel and Operating Policies
Related to high- or low-fraud environments
Examples producing high-fraud environments
Inadequate pay
Lack of recognition for job performance
Perceived inequalities in the organization
Inadequate expense accounts
etc.
Albrecht, Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Organizational Culture
Employee Assistance
Programs (EAP)
Help employees reduce
pressure by helping
employees deal with:
Substance abuse
Gambling
Money management
Health, family, and personal
problems
Organizational Culture
Employee Assistance Programs (EAP)
Provide support systems with programs like:
Wellness
Team building
Coaching
Conflict resolution
Critical incident response
Assessment
Counseling
Referral
Albrecht, Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Organizational Culture
Eliminate Opportunities
For Fraud
Internal Controls
Internal Controls
COSOs Internal Control Framework
1.
2.
3.
4.
5.
Internal Controls
Discourage Collusion
Collusive frauds have increased probably
because of
Increased complexity of business
Increased frequency of supplier alliances
Monitoring Employees
Section 307 of the Sarbanes-Oxley Act of 2002
requires all public companies to have a whistleblower system
33 percent of all frauds are detected through tips
A good whistle-blowing program is one of the
most effective fraud prevention tools
Not only companies in the US have whistleblowing systems but also government agencies
and foreign companies in majorAlbrecht,
countries
Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Whistle-Blower System
Effective systems have
the following:
1.
2.
3.
4.
Anonymity
Independence
Accessibility
Follow-up
Expectation of Punishment
One of the greatest deterrents to dishonesty is
fear of punishment.
Real punishment involves having to tell family
members and friends about the dishonest
behavior.
A strong prosecution policy that is well publicized
lets employees know that dishonest acts will be
harshly punished.
Albrecht, Albrecht, Albrecht, Zimbelman
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use
as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for
Preventing Fraud
Current Model
Preventing Fraud
Suggested Model