Is Capter 01 Information Systems in Organizations

Chapter 1
Fundamentals of Information
Systems, Second Edition
The value of information is directly linked to

how it helps decision makers achieve the
organizations goals.
Distinguish data from information and describe
the characteristics used to evaluate the quality of
data.
Knowing the potential impact of

information systems and having the ability
to put this knowledge to work can result in
a successful personal career, organizations
that reach their goals, and a society with a
higher quality of life.
Identify the basic types of business information
systems and discuss who uses them, how they
are used, and what kinds of benefits they deliver.
System users, business managers, and

information systems professionals must
work together to build a successful
information system.
Identify the major steps of the systems
development process and state the goal of
each.
The use of information systems to add

value to the organization can also give an
organization a competitive advantage.
Identify the value-added processes in the
supply chain and describe the role of
information systems within them.
Identify some of the strategies employed to
lower costs or improve service.
Define the term competitive advantage and
discuss how organizations are using information
systems to gain such an advantage.
Information systems personnel are the key

to unlocking the potential of any new or
modified system.
Define the types of roles, functions, and careers
available in information systems.
A set of interrelated components that

collect, manipulate & disseminate data &
information & provide feedback to meet
an objective.
Examples: ATMs; airline reservation

systems; course reservation systems
Data: raw facts
Information: collection of facts organized

in such a way that they have value beyond
the facts themselves
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Hardware - computer equipment used to perform input,

processing, and output activities.
Software - computer programs that govern the operation of

the computer.
Database - an organized collection of facts and information,

typically consisting of two or more related data files.
People - the most important element in most computerbased information systems.
Procedures - include the strategies, policies, methods, and

rules for using the CBIS.
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Telecommunications - the electronic

transmission of signals for
communications.
Networks - used to connect computers

and computer equipment in a building,
around the country, or around the world to
enable electronic communications.
Internet - the worlds largest computer

network, actually consisting of thousands
of interconnected networks
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Electronic Commerce
Transaction Processing Systems and ERP
Information and Decision Support Systems
Special-Purpose Business Information Systems:
Artificial Intelligence, Expert Systems, and Virtual
Reality
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Business-to-business
Business-to-consumer
Consumer-to-consumer
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Transaction processing system (TPS) - an

organized collection of people, procedures,
software, databases, and devices used to record
completed business transactions.
Enterprise Resource Planning (ERP) System

- a set of integrated programs capable of
managing a companys vital business operations
for an entire multisite, global organization.
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An organized collection of people,

procedures, software, databases, and
devices used to support problem-specific
decision making.
The focus of a DSS is on decision-making
effectiveness.
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Artificial intelligence (AI) systems

Virtual reality systems
Expert systems
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The activity of creating or modifying

existing business systems.
Systems
Systems
Systems
Systems
Systems
Investigation
Analysis
Design
Implementation
Maintenance and Review
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Technology Diffusion - a measure of how

widely technology is spread throughout an
organization.
Technology Infusion - is the extent to which

technology permeates an area or department.
Technology Acceptance Model (TAM) specifies the factors that can lead to higher
acceptance and usage of technology in an
organization
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A significant and (ideally) long-term

benefit to a company over its competition.
Factors That Lead Firms to Seek

Competitive Advantage
Rivalry among Existing Competitors

Threat of New Entrants
Threat of Substitute Products and Services
Bargaining Power of Customers and Suppliers
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Altering the Industry Structure

Creating New Products and Services
Improving Existing Product Lines and
Services
Using Information Systems for Strategic
Purposes
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Productivity
Quality
Return on Investment and the Value of
Information Systems
Earnings Growth
Market Share
Customer Awareness and Satisfaction
Total Cost of Ownership
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Operations
Systems Development
Support
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The Chief Information Officer

LAN Administrators
Internet Careers
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Advance in your career

Solve problems
Realize opportunities
Meet your career goals
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Data - raw facts

Information - data transformed into a
meaningful form
Systems development - creating or
modifying existing business systems
Organization - a formal collection of
people and various other resources
established to accomplish a set of goals
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Chapter 1

The value of information is directly linked to

Knowing the potential impact of

System users, business managers, and

The use of information systems to add

Information systems personnel are the key

A set of interrelated components that

Examples: ATMs; airline reservation

Data: raw facts

Information: collection of facts organized

Hardware - computer equipment used to perform input,

Software - computer programs that govern the operation of

Database - an organized collection of facts and information,

People - the most important element in most computerbased information systems.

Procedures - include the strategies, policies, methods, and

Telecommunications - the electronic

Networks - used to connect computers

Internet - the worlds largest computer

Transaction processing system (TPS) - an

Enterprise Resource Planning (ERP) System

An organized collection of people,

Artificial intelligence (AI) systems

The activity of creating or modifying

Technology Diffusion - a measure of how

Technology Infusion - is the extent to which

A significant and (ideally) long-term

Factors That Lead Firms to Seek

Rivalry among Existing Competitors

Altering the Industry Structure

The Chief Information Officer

Advance in your career

Data - raw facts

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