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LESER

Order Process

LESER Order Process | LESER GmbH & Co. KG | 10.03.2011 | Rev. 00 | Rev. 01

LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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Headquarter Hamburg
Departments located
in Hamburg:

Management

Sales

Research and
Development

Test Lab

Purchase

IT / Controlling

Hamburg area:

floor: 2.100 m2 / 22,600 sqf

real estate: 5.400 m2 / 1,5 acres

Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

Customer
order arrives by
2. Order
entry
fax, e-mail or by telephone

15. Manufacturing/processing

3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
16. Cleaning

3. Contract check

4. Technical clarification
If new customer: Customer
created in SAP

5. Order confirmation

17. Storage

Manufacturing Process

Entry of order items


Configuration of the safety
Ordervalve
Fulfilment Process
6. Release of manufacturing order
Order verification
7. Order picking by # of units

Automated technical testing at the SAP


configurator

8. Assembly of safety valve


9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning

For special order


5. Order confirmation
items or

17. Storage

For unclarified
technicalOrder
issuesFulfilment Process
6. Release of
manufacturing
order
Manufacturing Process

7. Order picking by # of units

LESER offers high competence for


customer related materials and
8. Assembly of safety valve
constructions.
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

Order Generation Process

1. Customer order
2. Order entry

15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation Check whether there are special

requirements or specifications for


the customer Order Fulfilment Process

17. Storage

6. Release of manufacturing order

Manufacturing Process

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage

The oforder
confirmation
is sent toOrder
the Fulfilment Process
6. Release
manufacturing
order
customer with the price and delivery time

Manufacturing Process

7. Order picking by # of units

Due to high availability of single parts from


stock and immediately online availability
check LESER can realize short delivery
9. Test
10. Test
times
(2 4 weeks).

8. Assembly of safety valve

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


Departments located
in Hohenwestedt:

Goods receiving

Prefabrication

Assembly

Quality Management

Apprentice shop

Hohenwestedt area:

floor: 16.300 m2 / 175,500 sqf

real estate: 79.700 m2 / 20 acres

Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

After
sending
7. Order picking
by # of
units the order confirmation, the
order is automatically passed to
manufacturing
in HOW
8. Assembly of safety
valve

SAP automatically generates


9. Test

10. Test to priorities


the manufacturing list according
(updating every 3 hours)

11. Painting

LESER assembles more than 75 % of all


orders with stock material

12. Final check and documentation


13. Shipping

Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety
valve staff take the manufacturing order
Assembly

with the parts list from the system


9. Test
Test to be
Order picking of the safety10.
valves

assembled based on the parts list


11. Painting

Reliable parts availability due to large

12. Final check and


documentation
component
stock
13. Shipping

Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry

Assembly of the safety valves on the assembly

15. Manufacturing/processing

table

3. Contract check

16. Cleaning
17. Storage

6. Release of manufacturing order

Manufacturing Process

4. Technical clarification

Setting of the set pressure


5. Order confirmation
Checking the valve for leaks
Sealing

Order Fulfilment Process

Traceability by registration of all activities and


7. Order picking
by # of units
measurement
results in SAP
8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing

Check
safety
valve
3. Contract
checkwhether the assembled
4. Technical
clarification
complies with the specifications

16. Cleaning

5. Order
confirmation
Attachment of the name plate
17. Storage

Preparation for painting


6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

Data management via SAP in all parts of the


process ensures high reliability and traceability.

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order
pickingcustomers
by # of units
Some
would like to have acceptance

by a third party such as GL, TV, etc.


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

The safety valve is painted "LESER blue"


7. Order picking
by colours
# of units
Other
are possible
at the customer's request

8. Assembly of safety valve

Safety valves made of stainless steel are not


painted

9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety valve

Verification of the order with SAP


9. Test
10. Test
Print the documents that the customer ordered
Packaging and storage of the safety valve
11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units

Shipping of the safety valve in accordance with


8. Assembly of customers
safety valve request
9. Safety
Test
Test
valves up to DN 80 are10.
individually

packed and stocked until delivery. A part-delivery


11. Painting
is of course possible. The identification takes
place via SAP and barcode.
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

Verification
and checking of the incoming
15. Manufacturing/processing
goods based on batch sizes
(specified in SAP)
16. Cleaning

Storage of the goods

1. Customer order

Order Generation Process

2. Order entry
3. Contract check

4. Technical clarification

5. Order confirmation

17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.
15. Manufacturing/processing

Processing
of the order
raw materials and semiOrder Generation Process
1. Customer
finished products

Execution
2. Order
entry
of hydrostatic
pressure testing
Surface treatment like honing, lapping and
3. Contract check
polishing

4. Technical clarification

16. Cleaning
5. Order confirmation

17. Storage

Optimized and customized production process


for small, middle and large lot sizes.
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check
16. Cleaning

4. Technical clarification

Cleaning of the processed materials


5. Order confirmation

17. Storage
6. Release of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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LESER Order Process


14. Goods receiving check
raw material + semi-finished prods.

1. Customer order

Order Generation Process

2. Order entry
15. Manufacturing/processing
3. Contract check

4. Technical clarification

16. Cleaning
5. Order confirmation
17. Storage

Storage of the finished parts in the central or


KANBAN
warehouse
6. Release
of manufacturing order

Manufacturing Process

Order Fulfilment Process

7. Order picking by # of units


8. Assembly of safety valve
9. Test

10. Test

11. Painting
12. Final check and documentation
13. Shipping
Main menu

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