Вы находитесь на странице: 1из 14

EMPLOYEE MORALE

AND MOTIVATION

WHAT IS EMPLOYEE
MORALE?
Description of the emotions,
attitude, satisfaction and
overall outlook of employees
during their time in a
workplace environment.

TURNOVER
MORALE

TURNOVER

MORALE

Satisfied Employees Are More


Productive and More Committed

FACTORS AFFECTING
EMPLOYEE MORALE
JOB SATISFACTION
JOB SECURITY
ORGANIZATIONAL CULTURE
MANAGEMENT STYLES
SELF CONCEPT
PERCEPTION OF WORK AND
REWARD

SYMPTOMS OF LOW MORALE


TARDINESS
LACK OF POSITIVE
FEELING
HIGH RATE ABSENTEEISM
HIGH RATE OF TURNOVER
POOR INTER-PERSONAL
RELATIONS
EMPLOYEE INDISCIPLINE
STRIKES
DECLINE OF QUALITY &
QUANTITY

SYMPTOMS OF HIGH MORALE


FELLING OF BELONGINGNESS
TEAM SPIRIT
COMMITMENT TO ORGANISATIONAL
GOALS
LONGER STAY WITH ORGANISATION
LESS NEED FOR EMPLOYEE
SUPERVISION
BETTER INTER-PERSONAL
RELATIONS
LESS OR NO STRIKES
INCREASE IN QUANTITY & QUALITY

HOW TO BOOST MORALE?


ESTABLISH GOOD & CLEAR
COMMUNICATION
CHALLENGE EMPLOYEES TO PERFORM
BETTER
CONSULT EMPLOYEES
EMPOWER EMPLOYEES
APPRECIATE EMPLOYEES
SHOW CARE ABOUT YOUR EMPLOYEE
CREATE HEALTHY WORK ENVIRONMENT

MOTIVATION

Motivation is the word derived from


the word motive which means
needs, desires, wants or drives
within the individuals. It is the
process of stimulating people to
actions to accomplish the goals.
TYPES:
Intrinsic Motivation
Extrinsic Motivation

THEORIES OF MOTIVATION
TWO CATEGORIES:
CONTENT THEORIES:
THEORIES
THESE THEORIES ARE PEOPLE
CENTERED.
PROCESS THEORIES:
THESE THEORIES ARE WORK
CENTERED.

Maslows Hierarchy of Needs


General
Examples
Self-Fulfillment

SelfSelfActualization
Actualization
Needs
Needs

Status

Esteem Needs
Esteem
Needs

Friendship

Social Needs
Needs
Social

Stability

Security Needs
Security
Needs

Shelter

Physiological Needs
Physiological
Needs

Organizational
Examples
Challenging Job
Job Title
Friends at Work
Pension Plan
Salary

MCGREGORS THEORY X &


THEORY Y
Theory X

Theory Y

People are lazy.


People lack ambition
and dislike
responsibility.
People are selfcentered.
People resist change.
People are gullible and
not very bright.

People are energetic.


People are ambitious
and seek responsibility.
People can be selfless.
People want to
contribute to business
growth and change.
People are intelligent.

Expectancy Theory

Individual
Effort

Individual
Performance

EffortPerformance
Issue

Organizational
Rewards

PerformanceReward
Issue

Personal
Goals
RewardsPersonal
Goals Issue

Вам также может понравиться