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Performance Measurement
&
Compensation
Cost
Overview
Financial & Nonfinancial Measures
Accounting-based Measures
Return on Investment
Residual Income
Economic Value Added
Return on Sales
Cost
Cost
Cost
Accounting-Based
Performance Measure
Step 1:
Choose performance measures that align
with top managements financial goal(s).
Step 2:
Choose the time horizon of each
performance measure in Step 1.
Step 3:
Choose a definition for each.
2009 Foster Business School
Cost
Accounting-Based
Performance Measure
Step 4:
Choose a measurement alternative for
each performance measure in Step 1.
Step 5:
Choose a target level of performance.
Step 6:
Choose the timing of feedback.
2009 Foster Business School
Cost
Accounting-Based Performance
Measure Example
Relax Inns owns three small hotels:
one each in Boston, Denver, and Miami.
At the present, Relax Inns does not
allocate the total long-term debt of
the company to the three separate hotels.
Cost
Accounting-Based Performance
Measure Example
Boston Hotel
Current assets
$350,000
Long-term assets 550,000
Total assets
$900,000
Current liabilities $ 50,000
Revenues
$1,100,000
Variable costs
297,000
Fixed costs
637,000
Operating income $ 166,000
Cost
Accounting-Based Performance
Measure Example
Denver Hotel
Current assets
$ 400,000 Revenues
$1,200,000
Long-term assets
600,000 Variable costs
310,000
Total assets
$1,000,000 Fixed costs
650,000
Current liabilities $ 150,000 Operating income $ 240,000
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Cost
Accounting-Based Performance
Measure Example
Miami Hotel
Current assets
$ 600,000
Long-term assets 5,000,000
Total assets
$5,600,000
Current liabilities $ 300,000
Revenues
$3,200,000
Variable costs
882,000
Fixed costs
1,166,000
Operating income $1,152,000
Cost
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Accounting-Based Performance
Measure Example
Total current assets
Total long-term assets
Total assets
Total current liabilities
Long-term debt
Stockholders equity
Total liabilities and equity
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$1,350,000
6,150,000
$7,500,000
$ 500,000
4,800,000
2,200,000
$7,500,000
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Approaches to
Measuring Performance
Three approaches include a measure of investment:
Return on investment (ROI)
Residual income (RI)
Economic value added (EVA)
A fourth approach, return on sales (ROS),
does not measure investment.
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Return on Investment
Return on investment (ROI) is an
accounting measure of income
divided by an accounting
measure of investment.
Return on investment (ROI)
= Income Investment
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Return on Investment
What is the return on investment for each hotel?
Boston Hotel:
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DuPont Method
Return on sales = Income Revenues
Investment turnover = Revenues Investment
ROI = Return on sales Investment turnover
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DuPont Method
How can Relax Inns attain a 30% target
ROI for the Denver hotel?
Present situation: Revenues Total assets
= $1,200,000 $1,000,000 = 1.20
Operating income Revenues
= $240,000 $1,200,000 = 0.20
1.20 0.20 = 24%
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DuPont Method
Alternative A: Decrease assets, keeping
revenues and operating income per
dollar of revenue constant.
Revenues Total assets
= $1,200,000 $800,000 = 1.50
1.50 0.20 = 30%
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DuPont Method
Alternative B: Increase revenues, keeping
assets and operating income per dollar
of revenues constant.
Revenues Total assets
= $1,500,000 $1,000,000 = 1.50
Operating income Revenues
= $300,000 $1,500,000 = 0.20
1.50 0.20 = 30%
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DuPont Method
Alternative C: Decrease costs to increase
operating income per dollar of revenues,
keeping revenues and assets constant.
Revenues Total assets
= $1,200,000 $1,000,000 = 1.20
Operating income Revenues
= $300,000 $1,200,000 = 0.25
1.20 0.25 = 30%
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Residual Income
Residual income (RI)
= Income (Required rate of return Investment)
Assume that Relax Inns required
rate of return is 12%.
What is the residual income from each hotel?
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Residual Income
Boston Hotel:
Total assets $900,000 12% = $108,000
Operating income $166,000 $108,000
= Residual income = $58,000
Denver Hotel = $120,000
Miami Hotel = $480,000
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Return on Sales
The income-to-revenues (sales) ratio, or return
on sales (ROS) ratio, is a frequently used
financial performance measure.
What is the ROS for each hotel?
Boston Hotel: $166,000 $1,100,000 = 15%
Denver Hotel: $240,000 $1,200,000 = 20%
Miami Hotel: $1,152,000 $3,200,000 = 36%
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Comparing Performance
Hotel
Boston
Denver
Miami
ROI
18%
24%
21%
RI
$ 58,000
$120,000
$480,000
EVA
$ 26,950
$ 78,750
$249,900
Cost
ROS
15%
20%
36%
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Comparing Performance
Methods Ranking
Hotel
Boston
Denver
Miami
ROI
3
1
2
RI
3
2
1
EVA ROS
3
3
2
2
1
1
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Choosing Measurement
Alternatives
The fourth step of designing accounting-based
performance measures is choosing a measurement
alternative for each performance measure.
The current cost of an asset is the cost now of
purchasing an identical asset to the one
currently held.
Historical-cost asset measurement methods
generally consider the net book value of the asset.
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Choosing Measurement
Alternatives
The fifth step of designing accounting-based
performance measures is choosing a target
level of performance.
Historical cost measures are often inadequate for
measuring economic returns on new investments
and sometimes create disincentives for expansion.
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Choosing Measurement
Alternatives
The sixth step of designing accounting-based
performance measures is choosing the timing
of feedback.
Timing of feedback depends largely on how
critical the information is for the
success of the organization.
specific level of management involved.
sophistication of the organization.
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Multinational Companies
Difficulties exist when
comparing the performance
of divisions operating
in different countries.
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Intensity of Incentives
How large should the incentive component
be relative to salary?
Preferred performance measures are ones
that are sensitive to, or change significantly,
with the managers performance.
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Benchmarks
Owners can use benchmarks to
evaluate performance.
Benchmarks representing best
practice may be available inside
or outside the organization.
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Good Measures
Obtaining performance measures that are more
sensitive to employee performance is critical
for implementing strong incentives.
Many management accounting practices, such
as the design of responsibility centers and the
establishment of financial and nonfinancial
Measures, have as their goal better
performance evaluation.
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Best Measure
So then, what is the best measure of performance?
NONE (is best)!!
They all measure a different aspect (dimension)
of performance!
Often times several measures are combined to
get a better measure.
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