You are on page 1of 14

STAR RIVER RESORT

EMPLOYEE POLICY
MANUAL
February 9, 2017
Introduction
Purpose Revisions Quality Mission Statement

February 9, 2017 Star River Resort


Purpose
Read, understand, and
follow these policies.
Review this manual on
a regular basis.
THIS POLICY
MANUAL IS NOT A
CONTRACT.
You are an employee
at-will.

February 9, 2017 Star River Resort


Revisions
Manual may be
revised or deleted at
any time.
A current copy will be
available at the front
desk.

February 9, 2017 Star River Resort


Quality Policy
Star River Resort is a
service business.
Our guests safety
and enjoyment is our
main concern.
Our guests
experience must
meet with the
guests satisfaction.
February 9, 2017 Star River Resort
Mission
Statement
To offer guests the
adventure they
envision in a safe
and exciting
environment.
To provide the best
value for the guests
dollar.
February 9, 2017 Star River Resort
Mission Statement
To have guests feel
that they are a
member of the Star
River Resorts family.
To have guests return
to Star River Resort
because they have
experienced excellent
service at a fair price.
February 9, 2017 Star River Resort
Facilities and
Equipment
Park in designated areas
Clean up litter
Report damaged
equipment
Return all equipment
to appropriate
locations

February 9, 2017 Star River Resort


Safety Policy
Safe work procedures
will prevent all injuries
and accidents from
happening.
The first consideration
is the prevention of
bodily injury and
safeguarding health.

February 9, 2017 Star River Resort


Safety Policy
It is essential that
employees be in good
physical condition.
All Star River Resort
employees must
communicate and
follow safety practices.
Working safely is a
condition of
employment of Star
River Resort.
February 9, 2017 Star River Resort
Laws and
Regulations
Occupational Safety
and Health Act (OSHA)
The Environmental
Protection Agency
(EPA)
The Department of
Transportation (DOT)
The West Virginia
Department of Natural
Resources (WVDNR)
February 9, 2017 Star River Resort
Safety Plan
Maria Inez has
overall responsibility.
Plan is reviewed on a
regular basis.
Share all safety
concerns with Maria.

February 9, 2017 Star River Resort


Return to Work
Policy
Goal is to return
injured employees to
full duty as soon as
possible
Return to regular job with no
restrictions
Return to regular job with
appropriate modifications
Return to a different job that meets
capabilities

February 9, 2017 Star River Resort


organization

February 9, 2017 Star River Resort