Influences on Health and Social Care Organisations

Voluntary Service Overseas

(VSO)
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 Table of Contents
Introduction
Developing good communication in HSC
The impact of external environmental
factors on VSO.
Response of organisation to the impact of
external factors
Conclusion
References

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 Introduction

VSO is a charitable institution which

fights with the issues through
volunteering. The presentation
discusses the values of culture for
developing good communication
skills within the HSC Sector and also
the impact of external environmental
factors on Voluntary Services
Overseas.
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 Developing good communication in HSC

It is very important to
maintain good communication
in the Health and Social care
organizations as it connect
people together.

The volunteers involved in the

new work of the organisation
which is HIV and AIDS related
program can involve by
sharing their experiences and
ideas. It develops good
relationships among people
and helps in coming over
cultural shock.

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 The impact of external environmental
factors on VSO.

External factors are

not in the control of
the organisation and
impact its functions.
PESTLE analysis is
done to analyze the
impact of external
environmental factors
It also impacts the
value of the
organisation

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Political Factors
Contributions and
grants from
government
Economical factors
Health and Economic growth
wellbeing and growth in
maintenance income
through Care Financial condition of
groups the health and social
care sector
Change in the costs
of equipments and
medicines
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Social factors
Age of the
residents
Different health
care programs for
AIDS/ HIV Legal factors
Changes in the The frequent
lifestyle of people. regulatory
requirements by
the government
have to be
followed.
Acts and
legislations made7
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Technological factors
New and updated
technology in health
care equipments.
Updated IT software's
for development of
care services.
Better communication Environmental factors
with the help of ICT. Need for the reduction
in carbon emission
Highly customized
services for patients

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 Response of organisation to the
impact of external factors

In the response of the external factors

like Political, social, technological, legal,
economical and environmental factors,
VSO can respond in the following ways
to maintain its effectiveness:
By changing the marketing mix
By taking feedbacks
By changing strategies
Innovation
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 Conclusion
It can be concluded that communication is
must for providing better care to the service
users in VSO which is a care provider
organisation by volunteers.
There are certain external factors which are
analyzed by PESTLE analysis which impact the
services of the organisation and it has to
respond quickly through innovation and
feedback to make its services better and to
face the challenges of changed external
environment.
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 References
Nilsson, L., Eriksn, S. & Borg, C. 2016, "The influence
of social challenges when implementing information
systems in a Swedish healthcare organisation",Journal
of Nursing Management,vol. 24, no. 6, pp. 789-797.

Dearnaley, P. 2014, "Competitive advantage in the new

social care marketplace: a new theoretical
perspective",Housing, Care and Support,vol. 17, no. 1,
pp. 5-15.

McAuley, J. 2012, "Volunteering to save lives",The

practising midwife,vol. 15, no. 11, pp. 29.

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