ORGANIZATION

CULTURE AND VALUES

 INTRODUCTION
Vision, Mission and culture are
interconnected.

Vision and mission are shaped by

culture and culture comes alive through
vision and mission.

Vision and mission are the major

external focus for our actions.
 INTRODUCTION

Culture provides the

underlying foundation for
our actions and behaviour.
 Culture
According to A.D Souza. An Organizations
culture is amalgam of

1. Shared Values
. are standard by which members of an
organization collectively see as important

2. Common Mindset or Paradigm

. Consist of a set of shared assumption or
belief
13.2 Organizations Values
An Organizations Values answer the
question what is important to us?

Core organization values are

understanding about
1. What is most important?
2. How to treat other people?
3. How to work together?
 Values
Core Values
Are understood or assumed but seldom
discussed.

Values
Enhance harmony and teamwork
Remain unclear or unexplored can create
tension or conflict and make people feel
understood confused or frustrated.
 Culture
3. Characteristic Behaviour
Cover a board range of topics.

Some keys aspects

a. Management Style
b. Relationships
c. Dress

4. Symbols
. Image i.e. use of green to symbolize concern for the
environment.
. Flag, symbol of a country.
 Values
Values
Provide an anchor when an organization or
individual is buffeted by a storm of change.

It is moral compass that gives direction

when thing get rough.

They are a guide to help you reach

destination on your vision and mission .
 Peters and waterman stated that values
will have a tremendous impact on
organization. They help to:

1. Create an atmosphere of common purpose and

trust.
2. Clarify goals and ways those goals will be
achieved.
3. Set priorities and sort out information overload.
4. Provide a clearer focus for performance and
feedback.
5. Indicate which behaviour are acceptable and
appropriate and which are not within the
organization.
Peters and waterman stated that values will have a
tremendous impact on organization. They help to :

6. Specify how the organization wants to deal with and

be perceived by people outside the organization.

7. Provide guidelines for selecting and orienting new

members or employees who will not have to spend much
time identifying and understanding organization values.

Organization with effective leadership teams are

generally tight on values but loose on rules
13.3 Declared and Operative Values
According to Anthony D. Souza values
have Two critical parts

1. Intended or Declared Values

Exist in the corporations policies and
mission Statement.
2. Operative values
Are lasting and are lived from day to
day by members.
13.3 Declared and Operative
Values

There are times when individual or

organization publicly espouse such
Values:

1.People are our most valuable

asset
2. The customer is always
right/king
13.3 Declared and Operative Values

Organization effectiveness

Is maximized when stated values are consistent with the

personal values of the organizations leader and member.

Organizations Values

Form the foundation of its Culture

Group within the organization Demonstrate values

contrary to one another

 14.4 Values held and practiced
Consistently
Once values have been Clarified. They must
held and practice consistently.

Values
Are bedrock of exception performance.
Must be both understandable and attainable.

Share Values
Produced Share results
Core Values of organization holds or
should hold. here are some
suggestions:
P- Prosperity, Patience, Punctuality
U- Unity
P- Pro people, Pro-Peace

L- loyalty to God and Country

E- empowerment
A- Accountability
D- Dignity and dedication
I- Integrity and Honesty
N- Nobility
G- Generosity
Core Values of organization holds or should hold.
here are some suggestions:

E- Excellence
D- Discipline
G- Good Governance
E- Effectiveness and Efficiency

Q- Quality
U- Understanding and Goodwill
A- Action-Oriented
L- Leadership
I-Innovation and Ingenuity
T- Truthfulness
Y- Youthfulness
Core Values of organization holds or should hold. here are some suggestions :

R- Responsibility
E-Empathy
L- Love
E- Environmental Concern
V- Valor
A- Academic Freedom
N- Nationalism
T- Team Work
Core Values of organization holds or
should hold. here are some
suggestions:
E- Equality
D- Democracy
U- Uniqueness
C- Compassion, Commitment
A- Accommodating
T- Temperance
I- Idealism
O-Openness
N- Negotiating
13.5 Organizations Core Values

Paul J. Meyer, Rex C, Houze and Randy Shechta

Emphasize the importance of core values in
building effective leadership and effective
organization
Core Values
those that are central in your character.
Held by organization leadership provide scale
by which all behaviour is ultimately judged.
Shared Values
Provide strong feeling of personal
effectiveness among member of organization
 13.6 Organizations core
values and belief
Values and Belief of leadership
Are the shaping force of the entire organization.
They generate attitude and specify behaviour.

According to Lyle E. Schaller. In getting things

done, writes: The Values of any organization
control priorities provide the foundation for
formulating goals and set the tone and direction
of the organization.
13.6 Organizations core values and
belief

Core Values and belief

Basis for all organizational behaviour
and action and the bottom line by
which you and your organization will
be judged.
 13.7 Example of core corporative
Values
Here are Example of the Values of two Multi-
national organization now operating worldwide:

1. Herman Miller Inc. Its corporate Values

. Innovation
. Excellence
. Participation
. Ownership
. Leadership
 13.7 Example of core corporative
Values

2. IBMs Values: the foundation Of

vision
Respect for the individual
Customer Service
Excellence
 13.8 Organizations Values and
Belief statement

Values and Belief statement

Expresses the principle most
important to the organization and is
a powerful influence to energize,
guide and align everyone in a
common direction.
 13.8 Organizations Values and
Belief statement

Shared Values and Belief

Are the underlying principle that
influence our ways of operating and
decision- making based on what is
important to us.
Some question that will help to build
your values and belief statement
suggested by Anthony D. Souza

1. What are the values you want o live by;

Integrity? Stewardship? Shepherdship? A
Servants heart? Companionship?

2. How would you like to be known and

seen; Efficient? Service-minded?
Customer-oriented? Community-minded?
Some question that will help to build
your values and belief statement
suggested by Anthony D. Souza

3. How can we create and open

atmosphere where together we can
learn to relate to one another and work
consistently with our groups and
organizations values?
 The end