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Manager and csr

CHAPTER FIFTEEN
CORPORATE SOCIAL RESPONSIBILITY

How contemporary society is significant

Is there a valid philosophy behind CSR?

Can CSR be a factor in managers decision


making?
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1
Contemporary Society

WE ARE THE WORLD

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2
The World of Contemporary Manager

LOCAL GLOBAL
National interest International relations
Policies and regulations International institutions: UNO,
Land, labour, capital and Court of Justice, Interpol
enterprise problems Inter-national associations: G-
Ownership problems (sole 8, G-20, OECD, ASEAN,
trader, partnerships) SARC, NAFTA
Environmental problems Business institutions: IMF, WB,
Business models WTO
Discerning consumers and International businesses,
activist NGOs and NPOs trade and commerce, banks,
stock markets,

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3
Business Scenario in the
Contemporary Society
Society Business
Owner of resources: Land, Entrepreneur: User of
Labour, Capital resources of the society
Consumer of goods and Producer of goods and
services services
Demands value for money Works for profits
Demands honesty from Goal: Customer satisfaction
business
Wants to trust but doubts Demands trust but not
trustworthy
Demands morally right actions Promises morally right action

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4
Discussion
1. Role of the manager in the contemporary
society
2. Responsibilities of the manager in the
contemporary society
3. Relationship of manager to the
contemporary society

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5
Concept and Cases

ARGUMENTS FOR CSR

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6
Debate
CSR Part of Business Business is the Object
1. Business is one of the 1. The object of business is to
activities in the society manage factors of production
2. Business uses all the and render society the
resources that belong to the products and services
society 2. Profits are fair reward for the
3. Greater is then the task of conducting business
responsibility of the business 3. Social work as such is not the
towards society business of corporations
4. If corporations do not deliver 4. Society cannot afford to do
on responsibility to the without allowing to conduct
society, it will reject them business

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7
Picture Cases
Society Corporations

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8
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9
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10
Factoring CSR

MANAGER AND CORPORATE


DECISION MAKING
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11
Decision Factors
Qualitative Quantitative
SWOT Investment appraisal
HRM Break-even analysis
PEST Market research
Publicity and public Sales Forecasting
image Critical path analysis
Long term survival Decision trees
development
Stakeholder analysis

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12
Source: http://www.bized.co.uk/educators/16-19/business/strategy/presentation/decision2map_small.gif

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13
Discuss
Why in every above aspect, both under
quantitative and qualitative aspects ethics
is factored?
What is the consequence of not factoring
ethics in managerial decision making?

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14
Debate
The NPOs and NGOs
perform better than the
corporations as managers,
both in running their
enterprises and fulfilling the
social responsibilities
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15
THANK YOU

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