Handling of

Administrative
Complaint
Discipline, Law and Order Division
Handling of Administrative RIDMD Breach
Complaints Received by PROs of Internal
Discipline and
Summary
Receipt of
Dismissal Cases
Complaints for DLOS
action
RIAS R.A No.
Sources of DLOS Mandated Actions 8551
Complaints 1. Execute Complaint sheet
1. Walk-in for walk-in complainant/s
Complainant 2. Initiate validation and
2. Reports verification for reports,
3. Court Orders news items anonymous
4. News items letters and letter
5. Letter complaints
Complaints 3. Determine administrative
6. Referrals jurisdiction
7. Anonymous 4. Provide Referral Docket
Letters 5. Monitor the referred case
Process Flow for PROs
cases conduct initial evaluation of complaint and refer to IID with
DLOS referral docket number;

RIDMD IID to conduct Pre-Charge Investigation and execute

Formal Charge for approval of RD
receive the approved PCI report with Formal Charge and
DLOS
refer the case to summary hearing proceedings

S
HO shall conduct summary hearing proceedings, resolve
SHO the case and submit the resolution to DLOS

Review the resolution and draft the decision for approval

DLOS and signature of RD thru Command Group

D, NSU may approve decision and order the DLOS to

RD furnish the parties to with the copy of the decision.

Upon approval of the decision, the DLOS shall serve the

DLOS
decision to parties for appellate action and implement the
decision according to the procedure pursuant to NMC 2016-
002 and RRACCS
Process Flow for NHQ
cases DPRM thru DLOD to conduct initial evaluation of complaint
DLOD and refer to IAS with referral docket number;

DIDM-PCEID DIDM to conduct Pre-Charge Investigation and execute

Formal Charge for approval of CPNP
DLOD shall receive the approved PCI report with Formal
DLOD
Charge and refer the case to summary hearing
proceedings
SHO shall conduct summary hearing proceedings, resolve
SHO
the case and submit the resolution to DLOD
DLOD shall review the resolution and draft the decision for
DLOD approval and signature of CPNP thru Command Group

CPNP may approve decision and order the DPRM thru

CPNP DLOD to furnish the parties to with the copy of the
decision.
Upon approval of the decision, the DLOD shall serve the
DLOD
decision to parties for appellate action and implement the
decision according to the procedure pursuant to NMC 2016-
002 and RRACCS
Process Flow for IAS cases
DPRM thru DLOD to conduct initial evaluation of
DLOD/DLOS
complaint and refer to IAS with referral docket number;

IAS shall conduct Pre-Charge Investigation and

IAS/RIAS Summary Hearing Proceedings as evidence
warranted;
DLOD shall review the resolution and draft the decision for
DLOD/DLOS
approval and signature of CPNP thru Command Group

CPNP may approve decision and order the DPRM thru DLOD
CPNP/RD to furnish the parties to with the copy of the decision.

Upon approval of the decision, the DLOD shall serve the

DLOD/DLOS decision to parties for appellate action and implement the
decision according to the procedure pursuant to NMC 2016-
002 and RRACCS
CASES Disciplinar Equivalen Administrat Imposable Penalty
y t ive
Authoritie Superviso Jurisdiction
s r
COP Simple Withholding of privileges,
Citizen Offenses restriction to specified limits,
Complain suspension or forfeiture of salary
t
or any combination thereof for a
-initiated period not exceeding 15 days
by any Mayor -
person Simple Withholding of privileges,
Offenses restriction to specified limits,
-On
account of suspension or forfeiture of salary
injury or or any combination thereof for a
damage period not less than 16 days but
not exceeding 30 days
--as a
result of
PLEB - Less Withholding of privileges,
irregular grave restriction to specified limits,
or illegal offenses suspension or forfeiture of salary
act or Grave or any combination thereof for a
omission Offenses period not exceeding 30 days;
of PNP demotion or dismissal from police
personnel service
CASES Disciplina Equivalen Administrative Imposable Penalty
ry t Jurisdiction
Authoritie Superviso
s r
Breach of COP C, PPSC Simple Admonition; reprimand; withholding
Internal C, DPSB Offenses of privileges, restriction to specified
Discipline C, PS limits, suspension or forfeiture of
(MPD) salary or any combination of the
-offense C, PS foregoing provided that in all cases,
affecting (QCPD) the total period shall not exceed 15
order and days
discipline Provincial Director, Simple Admonition; reprimand; withholding
within PNP Director CPO Offenses of privileges, restrictive custody,
organization C, RPSB suspension or forfeiture of salary or
C, Regional any combination of the foregoing
-simple provided that in all cases, the total
misconduct NSUs period shall not exceed 30 days
Regional - District Simple Admonition or reprimand
-negligence Director Director Less grave withholding of privileges, restrictive
of offenses custody, suspension or forfeiture of
-insubordi- NCRPO Grave salary ; demotion or dismissal from
nation - Director Offenses police service or any combination of
, NSUs the foregoing provided that in all
-frequent cases, the total period shall not
absences exceed 60 days
and
tardiness CPNP - Simple Dismissal from police service,
Less grave demotion, suspension or forfeiture of
-gambling offenses salary or any combination thereof
Grave for a period not exceeding 180 days.
CASES Disciplina Equivalent Administrative Imposable Penalty
ry Supervisor Jurisdiction
Authoritie
s
SUMMARY DISMISSAL NAPOLCOM - Grave Offenses
CASES
CPNP - Grave Offenses
-charge is serious and
evidence is strong
MAXIMUM PENALTY:
-Recidivist or repeatedly
charge and there is DISMISSAL FROM
reasonable ground that Regional - Grave Offenses POLICE SERVICE
he/she is guilty of the Director
charge

-guilty of serious
offense involving
conduct of unbecoming
of police officer

-AWOL for a continuous

period of 30 calendar
days
(Serious Neglect of
Duty)
Internal Affairs Service:
conduct motu proprio investigation on the following cases:

1. incidents where a police personnel discharges a firearm;

2. incidents where death, serious physical injury or any violation of
human rights occurred in the conduct of police operation
3. incidents where evidence are compromised, tampered with,
obliterated, or lost while in the custody of police personnel
4. incidents where a suspect in the custody of the police was seriously
injured
5. incidents where the established rules of engagement have been
violated

Inclusion of Superior or Supervisors in IAS investigation the

immediate supervisor or superior of the personnel of a unit being
investigated under any of the above cases shall be automatically included
in the investigation of the IAS to exclusively determine lapses in
administration or supervision.
 USE OF REFERRAL DOCKET
PROs:
1. DLOS shall issue Referral Docket
Ex: PRO1 2016-001 for complaint against
PO1 Juan Dela Cruz
2. IID/IAS/DIDM may used other docket
Ex: RIDMD- 2016 073 (PRO1 2016-001) or
RIAS-16-0156 (PRO1 2016-001) or

PROs Cases -DLOS shall received the approved PCI report and
Formal Charge signed by RD and may use the referral docket; or
RIAS Cases -DLOD may received the resolution from IAS the
referral docket of PRO1 2016-001 shall be the reference for
case monitoring of
PO1 Juan Dela Cruz
 END OF
PRESENTATION
Discipline, Law and Order Division