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GlobalASAP

Implementation
Methodology
Objectives

Present an overview of the GlobalASAP methodology

Review changes to the GlobalASAP Roadmap

Discuss key work streams of the multi-site implementation

Introduce Key Deliverables

Discuss use of GlobalASAP Roadmap in SAP Solution Manager

Title of Presentation, Speaker Name / 2


GlobalASAP overview

GlobalASAP concept

GlobalASAP in detail

Tool time
Goals of Corporate Template Project

Drive for quick, repeatable project


implementations
Define common core business processes

Allow transfer of leading practices across all


lines of business
Deliver flexible business solutions that utilize
integrated applications, common technology and
standardized data
Minimize investment in redundant systems
development, interfaces, and support

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Delivering Successful Solutions
GlobalASAP Methodology

Description

GlobalASAP delivers a process-oriented, clear, and


concise methodology the GlobalASAP Roadmap to
provide step by-step direction throughout your
global or multi-site SAP implementation.

More info
http://service.sap.com/roadmaps

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GlobalASAP Methodology at a glance

GlobalASAP Methodology
Covers implementation of the entire SAP Solution
portfolio
Provides detailed steps for the template project and shell
roadmap structure for the individual rollout projects
Pilot site brought live during the template project
Project and Program Management content aligned with
industry standards (Project Management Institute)
Roadmap structured into logical work streams supporting
all aspects of multi-site project
Structural changes enabling true deliverable based
approach in implementations
Both Business Process Management and Technical
Solution Management content included in the Roadmap
Improvement of roadmap attributes to enable users to
find the right information fast

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GlobalASAP Roadmap Phases

Global Template
Global Global Global Pilot on-going
Program Business Realization Final Rollout,
Preparation Blueprint Preparation Support and
Maintenance

Initiate and Implement business Fine tune the


plan entire process template before
program and requirements and conducting
template develop template for subsequent
project subsequent rollout rollouts

Document the Finalize cutover


business preparation and bring
requirements pilot site live
for entire
enterprise

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GlobalASAP overview

GlobalASAP concept

GlobalASAP in detail

Tool time
GlobalASAP traditional approach

Global (Global ASAP) Implementation


Charts the Overall Program
Defines the Enterprise wide Requirements
Creates the Global Template
Defines the Program Rollout Plans

Local Implementation Projects


GlobalASAP Roadmap Starts with the Enterprise-wide Requirements
Adds the local Requirements
Completes the configuration
ASAP Roadmap
Project
Preparation
ASAP RoadmapPrep to Go Live
Blueprint Realization
Go Live &
Support
Project Go Live &
Preparation ASAP RoadmapPrep to Go Live
Blueprint Realization
Support
Project Prep to Go Live Go Live &
Preparation Blueprint Realization Support

Local Implementations
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NEW GlobalASAP Concept

Template Project Ongoing template maintenance


and rollouts

Global Template Ongoing Template Maintenance


Pilot Pilot site operations

Global
Template
Global Global Global Pilot On-going
Program Business Realization Final Rollout,
Preparation Requirements Preparation Support
and
Maintenan
ce

Rollout Projects
Rollout #1 Rollout #1 Operation

Rollout #2 Rollout #2 Op.

Rollout #n

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GlobalASAP approximate staffing levels for projects and
Customer Center of Excellence
Program Timeline
Template Project

Global Template Ongoing Template Maintenance


Pilot Pilot site operations

Rollout Project #1

Rollout #1 Rollout #1 Operation

t #1
Pilot site Rollou

ce
Ex cellen
ject Ce n ter of
r
m p l a te pro Custo
me Pilot site operations
Te

Rollout #1 operations
Staffing levels

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GlobalASAP flow from template to rollout projects

Template project creates Template Rollout projects


consists of leverage
the template
Program Management

Project Management
Rollout
Organization Change Management Package Rollout
Rollout
Projects
Rollout
Projects
Rollout
Projects
Rollout
Projects
Rollout
Projects
Solution Management Projects

Lifecycle Data Management Solution


Package
Technical Solution Management

Security

User Roles

Training and Documentation

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Key differences between traditional and new approaches

In new approach template is developed and fine tuned during


the template project, at the same time the pilot site is brought
live

In the new approach the template project team needs to


consist of the template team

Fully aligned with process supported by SAP Solution


Manager

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GlobalASAP overview

GlobalASAP concept

GlobalASAP in detail

Tool time
Template
Roadmap
Work
Streams
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Program Strategic Framework and Business Case

This deliverable group is included for sites that have not


completed the business case for the program. It walks through
the key steps needed to define a solid program business case
prior to initiating the program.

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Program Management

Program Management stream


covers the entire program.

Fully aligned with Project


Management Institute standard
for Program Management.

Covers Program Initiation,


Planning, Monitoring and Control
as well as Program Closing
activities.

Program Performance and


Benefits Management is key area
of the program management
stream.

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Project Management

Project Management activities


for the template project.

Fully aligned with Project


Management Institute
standards (PMI PMBOK).

Covers Initiation, Planning,


Monitoring and Control as well
as Closing activities.

Provides consistent project


management approach.

Open and extendable to


accommodate specific project
management process that is
aligned with PMI standards.

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Implementation Program Standards

Specific recommendations for the program how to establish


efficient standards for both the template project as well as all
rollout projects.

Leverages SAP Solution Manager as key toolset for


implementation, operations and continuous enhancements of the
implemented solution.

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Business Process Management

Covers all aspects of


business process
requirements
gathering, business
process design and
testing.

Fully aligned structure


with SAP Solution
Manager
representation of
business scenarios.

Flexible structure
easing the creation of
project specific WBS.

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Organization Change Management

This stream discusses


the deliverables
necessary to support a
smooth organizational
transition from the
existing solution to the
newly implemented SAP
Solution.

This area has been


completely updated for
this release of
GlobalASAP template
roadmap.

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Training

This stream covers all deliverables, activities and tasks related to


project team training and the end user documentation and
training.

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Lifecycle Data Management

This stream covers the required analysis, preparation and actual transfer
of data from legacy systems to the newly built SAP Solution.

To highlight the importance of this topic the required deliverables are


presented in separate area of the roadmap instead of being incorporated
in other sections of the roadmap.

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Integrated Solution Readiness Management

This stream represents


the integrated solution
that is created during the
template project.

The Integrated Solution


Management covers all
aspects of assuring the
integration of individual
parts of the newly built
solution.

Solution Design,
Solution Integration
Testing and other key
integration topics are
covered in this area.

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Global Security Management & User Roles and
Authorizations
This stream
covers all
aspects of
security
management,
user roles and
overall enterprise
security and risk
management.

Detailed template
with required
steps are
provided for all
Enterprise Risk
Management
areas.

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Development Standards

This deliverable group discusses the specifics of how to establish the


development standards and assure that the project team has sufficient
development resources to accomplish the required development work.

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Performance and System Testing

Template project team


needs to get ready to
assess the quality of the
solution by planning the
performance and system
tests in phase 3.

Later in phase 4 the


project team conducts
the system and
performance tests to
assure that the pilot site
will provide sufficient
performance throughput
for the pilot organization.

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Customer Center of Excellence

Customer Center of
Excellence (CoE) is key to
success of the program, the
CoE assumes the role of:

1. Owner of the template


once the pilot site is live

2. Organization supporting
the live solution in terms of
operational support as well
as continuous
enhancements and
maintenance

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Technical Infrastructure Management

This work stream covers all activities and tasks related to


planning, sizing, setup and maintenance of the technical
infrastructure.

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Support and stabilize pilot production

The purpose of this deliverable group is to establish the production


support for the pilot site that includes the daily support desk operations,
ongoing end user training plans and volume and system monitoring
activities.

With this set of activities the team concludes the transition from the
project support organization to the production support organization
(CoE).

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Global Template Rollout and Solution Package

The template project team develops the corporate template that consists
of two key elements:
Rollout package all project guidelines, standards, procedures, templates,
etc.
Solution package pre-defines set of scenarios, processes including pre-
configuration, developments, data migration routines, etc.

The rollout team then takes the template and implements it according to
guidelines provided in both solution and rollout package.

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Global Template Maintenance and Support

The purpose of this work package is to provide global template


maintenance and support for installed SAP sites while additional
template enhancements, new versions of the global template and
additional rollouts are in development phases.

This is activity that the Customer Center of Excellence performs


as part of the on-going maintenance of the template.

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Key MILESTONES

Key milestones mark completion of major accomplishments during the


project.

It is recommended to conduct formal review and acceptance of the


deliverables that are to be completed by the time the milestone is
reached.

SAP provides Q-gate concept and templates in the roadmap to facilitate


the review and acceptance process.

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SAP Safeguarding

SAP Safeguarding is a
portfolio of assessments,
tools, and services that
reduce technical risk and
costs in implementation,
upgrade, migration, and
operations of your IT
landscape.

SAP Safeguarding
services can help you
manage your core
business processes and
provide you with a risk
management and service
plan.

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Rollout
Roadmap

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NEW GlobalASAP Local Rollout Roadmap
Local Project Local Final GoLive and
Realization Preparation Support
Preparation Business Blueprint
Setup of Local Project General General General General
Organization Project Management Project Management Project Management Project Management

Adaption of OCM Organizational OCM OCM OCM


Strategic Framework Alignment + Change Analysis

Establish OCM Early Adoption of Best Early Adoption of Best End User Training System Support
Procedures + Responsibles Business Practice Processes Business Practice Processes

Early Adoption of Best Training Preparation Cutover Management Business Support


Training Planning
Business Practice Proceesses

Training and Global Blueprint Review & Configuration & Business Simulation
Project Closing
Documentation Strategy Fitgap Analysis Development

Infrastructure Requirements Local Business Blueprint Unit / Process / Integration / End User Practice in the
and Design Documentation Business Acceptance Testing System

Data Management Infrastructure Infrastructure Finalization


Security Requirements Implementation
Standards Implementation

Data Cleansing Data Preparation & Data Data Migration to


Infrastructure Planning Migration Simulation Production
and Data Preparation

Completion Check & Cutover Planning Pre-Go-Live Operations


System Operation Stategy & Preparation
Prepare for Next Phase

Data Cleansing Business Transition Final Cutover and


and Data Preparation Planning for Cutover Controlled Process GoLive

Completion Check & Completion Check & Completion Check &


Prepare for Next Phase Prepare for Next Phase Prepare for Next Phase

Project Mgt OCM + Training Processes System Prep Data Cutover


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Roadmap
Navigation

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Roadmap Adds Value to the Implementation

When used properly, a roadmap will provide guidance on the following:


Who
Why and how you
participates
Knowledge should do it
Area

What to do,
and when to
do it

Accelerators,
Samples,
Templates

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GlobalASAP Roadmap Structure

Structure Description

Phase Roadmap is divided into five phases.


(Level 1)
Phase
Deliverable Group Each roadmap phase is made up of several
(prefix DG:) logical groups of deliverables that are produced
(Level 2) during the phase.

Deliverable In each phase the project team produces


(Level 3) several deliverables. The deliverables
represent the main objects within a project.
Deliverable
Group
prefix O : Output (prefix O: ) Each deliverable comprises several outputs.
Outputs

(Level 4) Outputs are documents or tangible items that are


results of a process. The output supports the
completion of a desired deliverable as a
Deliverable standalone component

Output
Activity Each deliverable comprises several activities.
(Level 4) Activities contain the tasks that project team
members need to carry out, in order to fulfill the
Activity project goals. At this level, you can find more
Methods
prefix M :

accelerators containing information relevant for


your implementation project.
Task
Task Activity is made up of several tasks. The task
(Level 5) describes the detailed steps project team
members are required to perform.

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Roadmap Views Display What You Need

Showing only relevant areas of the roadmap


Fast switching between the views
Cross-references between the views
Methods View
Complete View

Output View

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Roadmap Attributes find what you need fast

Attributes classify roadmap nodes and accelerators to


enable easy navigation and user specific views.

Following attributes are used


Flavors
represent SAP Solutions
(mySAP ERP, mySAP CRM, .)

Subject Areas
knowledge domains in the implementation project (Project
Management, Org. Change Management, Technical Implementation,
)
Project Roles
filter activities, tasks or outputs by project role

User specific views can be created by applying filters

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Project Roles and Subject Areas
Structure Attribute

Phase Subject Area

Deliverable Group 1 deliverable is part


of a discipline,
domain or subject
Deliverable area in the project
O: Output .1
O: Output .2 Project Roles
M: Activity 1.1 - project role is
involved or performs
Task 1.1.1 the activity producing
Task 1.1.2 an Output

M: Activity 1.2
Deliverable Group 2
Milestone A
Project Roles assigned to
Outputs and Tasks (or
Activity where tasks not
available)

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Roadmap Flavor Solution Relevant Nodes
Structure Attribute

Phase
Deliverable Group 1 Flavor assigned
Deliverable to all nodes
applicable for given
O: Output .1 solution (flavor)
O: Output .2
M: Activity 1.1
Task 1.1.1
Task 1.1.2
M: Activity 1.2
Task 1.2.1
Deliverable Group 2 Flavor assigned to each
individual node with exception
Milestone A of Outputs and Methods node
(gray nodes)

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GlobalASAP overview

GlobalASAP concept

GlobalASAP in detail

Tool time
Delivering Successful Solutions

Enabling Toolset
Best Practices built into the SAP toolset
Management of the implementation project and SAP solution
Aligned with industry standards and procedures (PMI PMBOK, ITIL)
Specific to implementation of SAP solutions

AcceleratedSAP Toolset
SAP Solution Composer SAP Roadmaps SAP Solution Manager

Aligns customers business Offers AcceleratedSAP Facilitates efficient solution


requirements to SAP roadmap composed to fit design, documentation,
solutions specific project needs configuration, testing and
operations of SAP solutions

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SAP Solution Manager the toolset supporting entire
solution lifecycle
SAP Solution Manager

Implementation and Distribution Service plan


Testing and Execution Solution Monitoring

E-Learning Upgrade
Management

s n
ect tio Service Desk
o j lu
Pr So
Business
processes

Global Template Change Management


and Rollout

Solution
Directory

mySAP mySAP mySAP Other


ERP CRM APO

Title of Presentation, Speaker Name / 47


Toolset enabling delivery of Successful Solutions
SAP Solution Manage Adoption Scenarios

Plan Build Run

Project Business Realization Final Go Live


Preparation Blueprint preparation & Support

Define Configure
Define project Handover
customer processes
To
Set up system solution Synchronize Training Operations
landscape based on Cust. settings
SAP
processes Testing

Project Administration

Issue Tracking / Monitoring / Reporting

Roadmaps

SAP Solution Manager

1 2
Map business Design, Configure, Run, Monitor and Operate
requirements and Document, Test and Go SAP Solution with
perform initial Live with SAP Solution SAP Solution Manager
scoping with SAP using SAP Solution
Solution Maps from Manager with ASAP 3
SAP Solution Roadmaps covers Manage internal support
Composer new implementation using Support Desk in
and upgrade SAP Solution Manager

4 Manage Solution Changes


with Change Request
Management in
SAP Solution Manager

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Global Roll-out Use of SAP Solution Manager
Process in Detail

Enterprise Requirements

1 Define global
template T1V1

2 Roll out global template Global Template become


Reference System
3 Implement
template

T1V1 T1V1 T1V1

Local Unit 1 Local Unit 2 Local Unit 3

Local Systems Requirements finalized in Local Implementation Projects

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Global Roll-out Use of SAP Solution Manager
Process in Detail (II)

Enterprise Requirements

5 Create new
T1V2
template
T2 T3 version

6 Roll out new Global Template(s) become


template version Reference System 4 Roll in
7 Implement new template template
version via comparison requirements
and adjustment

T3 T3
T2 T1V2 T1V2 T2 T1V2

Local Unit 1 Local Unit 2 Local Unit 3

Local Systems Requirements adapted in Local Implementation Projects

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Global Templates From Definition to Shipment

Template Project
1 Create templates 2 Assign scenarios 3 Release templates 4 Collect
and scenarios to template for: templates into
TemplateZBANK
ZBANK current SAP Solution transport
Template Manager system
Template S1
Template Accounting another SAP Solution
ZBANK
ZBANK Manager system
(transport)

Template
Template
ZHUMRES
ZHUMRES

S1 TemplateZHUMRES
Template ZHUMRES
Accounting S2 S3
MSS LSO

S2 S3
MSS LSO

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Using SAP Solution Manager in a Template Project

Project Preparation
Setup template project framework

Create a template project


Import SAP Best Practices pre-configuration to the system
Create required of template definitions (in the project) containers used for
rollout
Select standard scenarios from the process library (BPR) as starting point for
defining template-specific business scenarios

Global Rollout Functionality


Controls the use of global attributes

Visibility
Controls template use
Open for public use
Closed for public use, template under construction

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Using SAP Solution Manager in a Template Project

Business Blueprint
Define global requirements

Document business requirements in customer-specific process structure


Assign scenarios to individual template containers
Set global attributes to determine scope of process changes in local roll-out projects
Describe global business and technical requirements

Global Attributes
Changes to scenarios, processes and process steps allowed?
If so, to what extent?

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Using SAP Solution Manager in a Template Project

Global Realization
Prepare reference template
with preconfiguration

Assign related configuration (IMG) activities, create and assign BC Sets


Assign global customer-specific developments (programs, transactions etc.)
Record sample / master data as CATTs
Create standard test cases (manual test cases, CATTs, eCATTs )

Note!
Re-use of existing configuration possible
Translation or process structure can be triggered
using SAP standard translation tools.

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Using Solution Manager in a Roll-out Project

Project Preparation
Setup roll-out project framework
Create a local roll-out project (type: implementation)
Select one or multiple templates and related scenarios

Business Blueprint
Scope & enhance global template
Adapt harmonized and local processes to local-specific requirements
Document local specific requirements of harmonized/local processes

Realization
Configure global & local requirements
Apply template-specific customizing (related BC Sets) for global processes
Perform final configuration via IMG activities based on local-specific
requirements
Re-use master data samples recorded in global template
Apply global customer developments (reports, ...)
Re-use standard test cases to test standard processes and
use as template to create test cases for local-specific requirements

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Template vs. Implementation Project

Template Project Implementation Project

TemplateZBANK
Template ZBANK TemplateZBANK
ZBANK
Template
S1 S1
Accounting Accounting
Copy
template

Template is copied
into implementation
TemplateZHUMRES
Template ZHUMRES project
S1 S1 Template content with pre-
MSS LSO
configuration is basis
for local configuration
Template original ZBANK
and copy ZBANK are
decoupled

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Implementation Project: Adding Processes

Template Project Implementation Project

TemplateZBANK
Template ZBANK TemplateZBANK
ZBANK
Template
S1 S1
Accounting Accounting
Copy
template
P3
Budgeting

TemplateZHUMRES
Template ZHUMRES
S2 S3
MSS LSO

Business Process Repository:


Library of SAP reference
processes P3
P1 Budgeting
TPM P2
Planning

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Global Roll-out in Different Stages

Templ.ZBANK
Templ. ZBANKV1
V1 Templ.ZBANK
Templ. ZBANKV2
V2
S1 Pilot feedback S1
Accounting Accounting
Enhancements

Roll-out Stage 1: Pilots Roll-out Stage 2: Mass roll-out

Versioning concept to control/track changes in


templates

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Global Roll-Outs Benefits in Detail

Support of process standardization projects


Methodology
Efficient centralized definition and pre-configuration of global /
harmonized elements
Setup of multiple templates in parallel

Eased implementation at local sites


Re-use of customizing on local components
Compliance check
Documentation of standards

Reduced effort for standard adaptation


Version management
Comparison and adjustment of template versions

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How SAP delivers ASAP roadmaps

GlobalASAP
Roadmap
delivered via SAP
Service
Marketplace and
SAP Solution
Manager

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Resources

GlobalASAP Roadmaps on SAP


Service Marketplace:
General Information about ASAP and GlobalASAP
Roadmaps:
http://www.service.sap.com/roadmaps

Related SAP Education Classes


http://www.sap.com/usa/education/
SMI210 ASAP Implementation Methodology
Overview

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