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LIPA
MARAOUY, LIPA CITY
What is
Mission?
Management
04/04/17 marie joahnna m.. aranda 1
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
Mission Statement Components
1. Customers
2. Products or services
3. Markets
4. Technology
5. Concern for survival,
growth, and
profitability
6. Philosophy
7. Self-concept
8. Concern for public
image
Management
04/04/17 9.marie
Concern for
joahnna m.. aranda 2
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
Characteristics of a Mission Statement
Broad in scope; do not include monetary
amounts, numbers,
percentages, ratios, or objectives
Less than 250 words in length
Inspiring
Identify the utility of a firms products
Reveal that the firm is socially responsible
Reveal that the firm is environmentally
responsible
Include nine components
Reconciliatory
Enduring
Management
04/04/17 marie joahnna m.. aranda 3
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
Ten Benefits of Having a Clear Mission and Vision
1. Achieve clarity of purpose among all managers and
employees.
2. Provide a basis for all other strategic planning
activities,including the internal and external
assessment, establishing objectives, developing
strategies, choosing among alternative strategies,
devising policies, establishing organizational
structure, allocating resources, and evaluating
performance.
3. Provide direction.
4. Provide a focal point for all stakeholders of the firm.
Management
04/04/17 marie joahnna m.. aranda 4
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
5.Resolve divergent views among managers.
6. Promote a sense of shared expectations
among all managers and employees.
7. Project a sense of worth and intent to all
stakeholders.
8. Project an organized, motivated organization
worthy of support.
9. Achieve higher organizational performance.
10. Achieve synergy among all managers and
employees.
Management
04/04/17 marie joahnna m.. aranda 5
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
Management
04/04/17 marie joahnna m.. aranda 6
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
COMPONEN
EXPLANATION IDENTIFICATION
TS
1 Customers Who are the firms customers?
Concern for
survival, Is the firm committed to growth and
5
growth, and financial soundness?
profitability
What are the basic beliefs, values,
6 Philosophy aspirations, and ethical priorities of the
firm?
What is the firms distinctive
7 Self-concept competence or major competitive
advantage?
Is the firm responsive to social,
Concern for
8 community, and environmental
public image
concerns?
Concern for Are employees a valuable asset of the
9
employees
Management firm?
What are the firms major products or premier consumer products company,
2 Products or services Y
services? focused on convenient foods and beverages
Geographically, where does the firm
3 Markets Y worlds
compete?
4 Technology N Is the firm technologically current?
Concern for survival,
Is the firm committed to growthand financial to produce healthy financial rewards for
5 growth, Y
soundness? investors
and profitability
What are the basic beliefs, values,
we strive to act with honesty, openness,
6 Philosophy Y aspirations, and ethical priorities of the
fairness and integrity
firm?
What is the firms distinctive competence or
7 Self-concept N
major competitive advantage?
Management
04/04/17 marie joahnna m.. aranda 8
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
Management
04/04/17 marie joahnna m.. aranda 9
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
We are loyal to Royal Caribbean and Celebrity and strive for
continuous improvement in everything we do. We always provide
service with a friendly greeting and a smile . We anticipate the
needs of our customers and make all efforts to exceed our
customers expectations. We take ownership of any problem that
is brought to our attention. We engage in conduct that enhances
our corporate reputation and employee morale . We are
committed to act in the highest ethical manner and respect the
rights and dignity of others .
Management
04/04/17 marie joahnna m.. aranda 10
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
Dells mission is to be the most successful
computer company in the world at delivering
the best customer experience in markets we
serve. In doing so, Dell will meet customer
expectations of highest quality; leading
technology; competitive pricing; individual and
company accountability ; best-in-class service
and support; flexible customization capability;
superior corporate citizenship; financial
stability.
Management
04/04/17 marie joahnna m.. aranda 11
KOLEHIYO NG LUNGSOD NG
LIPA
MARAOUY, LIPA CITY
At LOreal, we believe that lasting business
success is built upon ethical standards which
guide growth and on a genuine sense of
responsibility to our employees, our
consumers, our environment and to the
communities in which we operate
Management
04/04/17 marie joahnna m.. aranda 12