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Management
Lecture-42
Staffing
Employee Human
& Labor Resource
Relations HRM Development
FUNCTIONS
Games
Role playing
Computer-based
Video training
Workplace Training
Methods
On-the-Job Off-the-Job
Individualized
Transfer of Training
From To Job
Classroom
Learning Principles
Participation
Repetition
Relevance
Transference
Feedback
Remember
Hear
Hear & see
Improves
Hear, see, & do
remembering
Human Resource
Development
(HRD)
Training is
part of HRD.
Training &
Development
H
Organization
R Development
D Career
Development
Training for the present,
Educating for the future,
Developing to lead.
Training vs. Development
PERFORMANCE
Motivation Opportunity
Performance =
f (Ability, Motivation, Opportunity)
Performance
Appraisal
The ongoing process of
evaluating and managing
both the behavior and
outcomes in the workplace.
Whats in
performance
evaluation
system?
WHY
WHY is is performance
performance
measured?
measured? (use) (use)
WHAT
WHAT is is measured?
measured?
(criteria)
(criteria)
Organization... HOW
Organization... HOW is is itit measured?
measured?
WHO
WHO measures
measures
performance?
performance?
WHEN
WHEN is is itit
measured?
measured? (timing)(timing)
Objectives of
Performance Appraisal
Evaluation Developmental
What to
evaluate?
Traits
Behaviors
Task Outcomes
Appraisal
process
Determine performance
requirements.
Choose an appropriate
appraisal method.
Train supervisors.
Discuss methods with
employees.
Appraise according to
Job standards.
Discuss appraisal with
employees.
Determine future
performance goals.
Performance
Appraisal
methods
Rating Scales
Graphic Scales
Comparative Methods
Ranking
Forced Distribution
Paired Comparison
Critical Incidents
Annual Review
Checklist
Behaviorally Anchored Rating Scale (BARS)
Essay
MBO
Combination Methods
Who Should Do
the Rating?
Supervisor
Team
Peers
Self
Customers
Subordinates
Common Rater
Errors in PAs
Supervisory Bias
Halo Effect
Central Tendency
Leniency
Strictness
Recency
Overall Rating