Project Charter Status GREEN

Project Name Error Reduction & UPT Baselining Team Name AWM Operational Excellence VP/ED Name Thyagaraj Krishna (KT)

Core Team and Project Sponsor Business Case

Intern Name Ashwin Ragavendar P Project Sponsor(s) There is an increase in total number of Internal and external errors across AWM operations which is causing end client
Project Buddy Tarundeep Singh impact regulatory errors. The objective is to identify the current error trends in the identified processes and provide
solutions which will help in reducing the errors.
Thyagaraj Krishna (KT)
Core Team (s)
Sorabh Kulshrestha
Other Ops Team Impacted
Core Ops
Goal Statement Objectives
1. The goal is to identify the current error trends in the identified processes and provide Data Analysis: People Interview:
solutions which will be helpful in reducing the number of errors by June17 1. Data Collection Internal and external 1. Brainstorming
2. Error RCA 2. Side by side interview with Makers
2. Identify standard activities within processes and rebase line the UPTs. 3. Control Impact Matrix 3. Side by side interviews with Checker

UPT Baselining:
1. Identification of processes for UPT Baselining
2. Basic Statistical Analysis
3. Procedure for UPT Standardization
%
In Scope Out of Scope Milestone Start Date End date Completio Status
n

Error Reduction:

Error Data Segregation 17th April 19th April
Process study / FMEA Review 20th April 1st May
Root Cause Analysis 2nd May 19th May
PAG
AM & WM Operations team MIS Solutions and Implementation 20th May 25th May

Testing Utility Benefits Quantification 26th May 1st June
UPT Baselining:
Identification of processes with missing UPTs 22nd May 26th May
EPIC 2.0 data analysis 29 May th
2nd June
UPT tracking variation with existing data 5 June
th
9th June
Risk / Challenges Benefits Project Status
Type of Save Yes/No Expected Save Start Date
Financial - Toll Gate Reviews 1
Headcount Yes TBD Toll Gate Reviews 2
Risk and Control Yes TBD Toll Gate Reviews 3
Regulatory - End date
1 | FOR INTERNAL USE ONLY
BAU Project

Microsoft Excel Raw Work Check Book Audit Statement Final deck Final report resume Carbon
Worksheet Processing Maintatnace

Error reduction
PPT

2 | FOR INTERNAL USE ONLY

UPT Baselining

Epic 2.0 Epic 2.0 Excel

3 | FOR INTERNAL USE ONLY

Innovation Challenge

Dynamic Seat Static Initial ppt Final ppt Problem

allocation statement

4 | FOR INTERNAL USE ONLY