A.

Matching Type
1.d 6. f
2.c 7. e
3.b 8. j
4.a 9. i
5.g 10. h
Ms. Juliana Frances Rose opens up her
own retail business. She knows that her
personal entrepreneurial
characteristics are insufficient to
ensure the successful
operationalization of a business that
she has in mind. Your answers to the
next questions will help in developing
her PECs.
1. What PECs must she possessif there
are customers who complain about
the quality of her product?
a. Patience
b. Hardwork
c. Versatility
d. All of the above
2. Which of the following is NOT
considered as a characteristic of an
entrepreneur?
a. Copes with failure
b. Dependent
c. Persistent
d. Opportunity seeker
3. If she wants to ensure a profitable
business operation, what characteristic
will she maintain?
a. Commited
b. Goal oriented
c. Futuristic
d. Opportunity seeker
4. Ms. Juliana follows the advice of a
friend to be flexible especially if she
intends to open a retail business. What
PECs has been demonstrated by
Mrs.Pakingan?
a. Self- Confidence
b. Reliable and integrity
c. Open to feedback
d. Oppenes to Persistence
5. She tells Rio, her best friend that she
has a strong will and does not give up
finding a solution to a business
problem. What PECs has been
demonstrated by Mrs. Pakingan?
a. Hard work
b. Persistence
c. Self-Confidence
d. Risk- Taking
1. a
2. b
3. d
4. c
5. b
Objectives

Identify areas for improvement, development,

and growth
Align your PECs according to your business or
career choice
Create a plan of action that ensure success in
your business or career choice.
Self-Assessment
Characteristics/Traits/Attributes of a
good entrepreneur
Hardworking
Self-Confident
Future-Oriented
Profit-oriented
Goal-Oriented
Persistent
Copes with Failure
Responds to Feedback or is open to Feedback
Characteristics/Traits/Attributes of a
good entrepreneur
Takes the initiative
Willing to listen
Sets own standards
Copes with uncertainty
Committed
Builds on strengths
Reliable and has integrity
Risk-taker
Activity

1. select the appropriate characteristics and traits which you feel best
describe a successful practitioner of contact center servicing in your town.
Write down all the descriptions on the second column;
2. afterhaving completed the list in column two, think of your personal
assessment of a successful practitioner by reflecting it on the third column.
This assessment would give you a good idea of significant characteristics
and traits that a successful practitioner must possess.
Activity
Choose from the list below the characteristics
and traits that best describe your own personal
entrepreneurial characteristics. Find ways to
align them according to the personal
entrepreneurial characteristics of an
entrepreneur which were discussed earlier.
 Activity
At the junction in the
street are arrows where
positive and negative
characteristics and
traits are written. Pick
out the positive PECs
that are already strong
in you, and write them
down on the blank
arrows on the left side,
right way. PECs
written on the arrows at
the right side are the
weak characteristics
that need to be further
improved, road to
improvement.
How was your experience in
discovering the strengths
and the areas you need to
develop?
Did you gain a valuable
experience in exchanging
insights witn your
classmates?
Action Plan

Examine yourself as an entrepreneur / business

person once again. Make a short list of PECs
that you need to strengthen. From this activity,
prepare an action plan that requires further
development.You may opt to follow the
suggested format below. You may improve or
change it for so long as it suits your own plan of
action.
Plan of Action
Ms. Juliana Frances Rose opens up her
own retail business. She knows that her
personal entrepreneurial
characteristics are insufficient to
ensure the successful
operationalization of a business that
she has in mind. Your answers to the
next questions will help in developing
her PECs.
1. What PECs must she possessif there
are customers who complain about
the quality of her product?
a. Patience
b. Hardwork
c. Versatility
d. All of the above
2. Which of the following is NOT
considered as a characteristic of an
entrepreneur?
a. Copes with failure
b. Dependent
c. Persistent
d. Opportunity seeker
3. If she wants to ensure a profitable
business operation, what characteristic
will she maintain?
a. Commited
b. Goal oriented
c. Futuristic
d. Opportunity seeker
4. Ms. Juliana follows the advice of a
friend to be flexible especially if she
intends to open a retail business. What
PECs has been demonstrated by
Mrs.Pakingan?
a. Self- Confidence
b. Reliable and integrity
c. Open to feedback
d. Oppenes to Persistence
5. She tells Rio, her best friend that she
has a strong will and does not give up
finding a solution to a business
problem. What PECs has been
demonstrated by Mrs. Pakingan?
a. Hard work
b. Persistence
c. Self-Confidence
d. Risk- Taking
A. Matching Type
1.d 6. f
2.c 7. e
3.b 8. j
4.a 9. i
5.g 10. h
B. Multiple Choice
1. a
2.b
3.d
4. c
5. b