2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-1
Unified Communications Components of Unified Communications IP phones Call agent (Cisco Unified Communications Manager) Voice Gateways to PSTN Application server (voice mail) Conference station (voice and video) IP network (router and switches)
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-2
IP Telephony Components
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-3
Characteristics of Voice and Data
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-4
Video Applications Video collaboration Cisco TelePresence IP surveillance Digital media systems Characteristics of video applications Most are interactive Video contains voice as well Requires a connection with little delay to prevent jitter (same as with voice) Requires a high-bandwidth connection depending on the video resolution Peer-to-peer traffic Video endpoints are connected to the access layer
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-5
Voice and Video Traffic
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-6
Requirements for Voice, Data, and Video Traffic Requirements Voice traffic Data traffic Video traffic
Bandwidth Low High High
Mostly no Constant or Delay Short problem short Mostly no Jitter Little Little problem Mostly no Packet loss Little Little problem Availability High High Medium
Power Yes None None
Security Medium High Low or medium
Provisioning Medium High (DHCP) Medium Management (DHCP) 2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-7 Voice and Video in the Campus Network
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-8
Summary IP phones, call agent, and application servers are used for unified communications. Voice sends a constant data stream while data traffic sends changing amounts of data (bursts). Video applications increase bandwidth requirements in the network. Video collaboration, digital media systems, and IP surveillance are emerging video applications.
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-9
2009 Cisco Systems, Inc. All rights reserved. SWITCH v1.08-10