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Banks started recalling the bad mortgage debt, the real state
bubble burst leading to the subprime crisis
In August 2007, UBS reported ICICI bank had exposure to the US subprime
market.
Later Vishakha Mule, CFO for ICICI bank clarified that ICICI had exposer to CDO
and credit default swaps but there was no exposure to the subprime
Best E- Banking
2005- 1st Project
1997- Infinity 2008- Implementation
Indian bank
1st Indian iMobile, full Award, 2008
to offer trade
Internet service
financing for Gartner Business
Banking mobile Intelligence
enterprise
platform Excellence
through CIB Award for Asia
Pacific, 2009
INTERNATIONAL OPERATIONS
Incorporation of Subsidiaries
CAGR > 44% over the five years 2008 figures (Cons.)
NPA- 1.39%
Print
Online
Electronic media
Print
Online
Electronic
E-mails
SMS
Telephone calls
Website
Also used mediums like TV shows(Kaun Banega Crorepati) and movie
platforms(Baghban) for their product placement
TVC with Amitabh Bachchan
https://www.youtube.com/watch?v=fE9wPLCf-LI
Crisis : 3 Price dips
Sep 9-
Oct
27
(over
55%)
Feb 18- May 20-
Mar 19 July
(over 15(over
35%) 45%)
After effects : Market Sentiments
Investors lost confidence and hence P/E ratio declined from 34.7 to
7.6
HDFCs stock declined around 37% whereas ICICI over 70%
Investors sentiment turned negative b/w Jan and Oct2008
Media Sentiments
Post Crisis : Post Crisis : Online
Before Crisis Mainstream media media
FOP(follow-on- Media focused
Cristicism of
public offering) mostly on NPAs and
customer service
Media reported MTM
Harrassment by
ICICIs efforts to Banks press
collection agents
raise funds abroad statements, analysts,
Blog post : ICICI
Reported as rapidly regulators
Bank a bad
growing in comments were
experience for
insureance and reported
many (960
mutual funds biz too responses)
Reactions
Media Stakeholders
Analysts and Rating
On Sept 16, 2008 ,
agencies helped
Regional TV channel in
customers and
Tamil Nadu announced
shareholders
collapse of ICICI
Blog : Inidan Investment
Speculations increased
Blog rated ve and
online
showed the numbers
Print and TV also aired
were hiding the full truth
public concerns
ICICI Crisis Response: Press Releases
https://www.youtube.com/watch?v=7QFcMgjN2Cs
2 nd Press Release
https://www.youtube.com/watch?v=gNVZSz3jmj8
Results
https://www.youtube.com/watch?v=ABoVEWpzqrY
Khayal Apka..2
https://www.youtube.com/watch?v=perLXM30Yt8
Learnings