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Begins with identifying the customers need and ends with the acceptance of
1.1 Agreement the Product/Service needed by the acquirer.
Processes
Certain activities and task involved are
Contains the activities and tasks to provide the product/service to the acquirer
that has been agreed upon in the requirements
1.1 Agreement
Certain activities and task involved are
Processes
Opportunity Supplier Contract Contract
Delivery/Suport Closure
Identification Tendering Agreement Execution
Consists of different processes to initiate the system
procedure
1.2 Defines the policies, procedures, lifecycle model and processes that can be
Organizational adapted and applied using effective measures and tools, with respect to the
scope of this international standard.
Project-
Enabling Process includes activities like:
Process
Improvement
1.2.2 Infrastructure Management Process
1.2 Defines the activities, tools and facilities needed to acquire, establish and
Organizational maintain an enabling infrastructure services to the project throughout the
lifecycle
Project-
Enabling 1.2.3 Project Portfolio Management Process
Processes Initiate and sustain the necessary projects to meet the organization's
objective.
1.2.4 Human Resource Management Process
1.2 Helps in identifying the skilled resources to perform the activities of the life
Organizational cycle to meet the organization's, project and customers objective.
Project-
Enabling 1.2.5 Quality Management Process
Processes Defines the framework for objectively assuring the compliance and quality
objectives of product/services with their requirements and to monitor the
customer satisfaction with those quality objectives.
1.3.1 Project Planning Process
Helps in assessing the project work as per the plan and scheduling.
Determines the most valuable and accurate action for the project and their
alternatives by taking desirable decisions for the project.
1.3 Project
Processes 1.3.4 Risk Management Process
Define strategies to identify, monitor and mitigate the risks that occurs
during the life cycle process.
Important activities includes
Risk Management
Risk Monitoring
Process
Activity
Evaluation
1.3.5 Configuration Management Process
Employed to
Record and report the status of the items and modification requests;
handling and delivery of the items
1.3.6 Information Management Process
Identify the stakeholders and their needs and requirements and validate the
1.4 Technical operational serves to confirm that it meets those needs.
Processes Process includes activities like:
Requirements Requirement
Agreement Recording
1.4.2 System Requirements Analysis Process
Defines the installation of the software product and assure the readiness of
the product to be used in the target environment.
1.4.8 Software Acceptance Support Process
Helps to derive the acquirer acceptance of the product by certain tests and
reviews and if any problems are detected during acceptance that needs to be
1.4 Technical communicated to the respective party.
Test and operate the software product in its intended environment and
provide consultation and assistance to the customer.
Important activities includes
Operation
Preparation
Activation and
for operation
Check-Out
Operational Customer
use support
Operation
Problem
Resolution
1.4.10 Software Maintenance Process
Helps in modifying the system product and provide cost effective support to
the software product as and when required
Processes Implementation
Modification
Analysis
Implementation Review/Acceptance and activities
Describing the effective handling over of the product to the customer and
disposing off or storing of any software elements
2.1 Software Specific Processes
Provides a design for the software that will implement the specified
requirements.
2.1.4 Software Detailed Design Process
2.1 Software
Implementation
Processes 2.1.5 Software Construction Process
All software units are verified against their requirements and constructed as
per the defined design.
2.1.6 Software Integration Process
2.2 Software Demonstrate the process of identifying the documentation of the produced
software, develop and maintain the recorded information produced during the
Support process.
Processes
2.2.2 Software Configuration Management Process
Process Configuration
implementation Identification
Configuration Configuration
Control Status Accounting
Release
Configuration Management and
evaluation Delivery related
activities
2.2.3 Software Quality Assurance Process
Quality assurance check is done on the product and assurance is provided that
the product meets the pre-defined plans and requirements.
2.2 Software
Process includes activities like:
Support
Processes Process Product
Implementation Assurance
Process Assurance of
Assurance Quality Systems
2.2.4 Software Verification Process
Verify the software work products or services and identify any defects.
2.2 Software Explains the product meet the requirement and then it is made available to
the customer.
Support
Processes 2.2.5 Software Validation Process
All work products are validated for the specific intended use according to
the requirements.
2.2.6 Software Review Process
2.2 Software Problems during review are identified and recorded as well.
Processes Project
Process
management
Implementation
reviews
Technical
Reviews
2.2.7 Software Audit Process
The product then goes through the audit process to determine that the
software work products meets the compliance, plans and agreement.
2.2 Software
Support 2.2.8 Software Problem Resolution Process
Processes
Demonstrate that all the problems are identified, analyzed and resolutions
are implemented.
2.3.1 Domain Engineering Process
Processes
Process
Domain Analysis Domain Design
Implementation
Asset
Asset Provision
Maintenance
2.3.2 Reuse Asset Management Process
Processes
2.3.3 Reuse Program Management Process
Defined the reuse strategy for potential reuse opportunities, and manage
and control organization's reuse program.
Important activities includes
Domain
Initiation
Identification
Reuse
Planning
Assessment