Case Study #3

Chris Anderson, Brendan Coughlin, Matt Dignan, Nick Russo, Jackson

White
Our Task
Evacuate all Nichols College students, faculty, administration, and
workers within 10 hours
Hour 1
Identify what exactly is the cause of the evacuation and the severity of whatever
is the reason that we are evacuating
Emergency meeting consisting of leaders of the college
Send one person who is informed of the situation to each building and have them
notify the building and all of its residents, spread the word
Sound the fire alarm in each building, send all members of the campus to the
Copper Beach Quad
Send out an emergency text message to all of Nichols College.
Arrange transportation to a specified destination (we will use Shepherd Hill), call
the Silver Fox bus company (or whatever company can spare resources) and have
them send out 10 buses immediately
Notify the police and have them send whatever resources they can to help
evacuate the campus
Have a sheet to sign for every person to get a headcount of how many people
were in each building
Hours 2-4
One person will stand in front of the crowd, with a bullhorn, and
explain that everybody has 3 hours to get whatever they need and be
ready to be transported to Shepherd Hill (Coach Sam's time to shine)
Keep people calm
Also explain for them to meet right back here and form a line beginning
at the dining hall and curving around the quad in an orderly fashion
Every person packs up whatever they need as quickly as possible and
gets out
Every person notifies an emergency contact of what the situation at
hand is
Try and convince family members and friends to come out and help if
they live a reasonable distance away for transportation
Hours 5-7
Buses should have arrived a little while ago and people will start to load onto the buses
The buses will all be in front of the dining hall
These will be the biggest buses possible and have 60 seats, 30 people per bus with
luggage,
Around 1,300 day students (with commuters), around 85 faculty (16:1 ratio), 100 other
workers, give or take, around 1,500 altogether
Loading onto the bus (10 minutes per bus), driving to Shepherd Hill (5 minutes),
unloading at Shepherd Hill (10 minutes), driving back to Nichols (5 minutes), repeat, 30
minute process
People board the first wave of buses all at the same time, after that it will be a steady
stream of one bus at a time coming back from Shepherd Hill
300 or so people every half hour, around 2.5 hours to accommodate every body
Some time will be saved with commuters not needing to pack and local law enforcement
and hopefully some families coming to help
Last half hour can be for people that may need to make a second trip for whatever
reason
Hours 8-10
Use this time to gather up any stragglers and ship them off to Shepherd
Hill
This should take no longer than 1 extra hour if we do even need it, but
everybody needs to be accounted for
Have different leaders take a headcount from each building that they were
in (they should have signed something earlier)
People should be arranging transportation either home or for somewhere
to stay, they will be in the Shepherd Hill gym and will have as long as
needed
Use the remaining time to identify what the problem was, and identify if it
is safe to return after the 10 hour mark, and how long until it is safe to
return
Do a final sweep of the campus and make sure nothing important, or any
person is left behind
Strategic and Tactical Planning
Vision: Ensure the safety of everyone at Nichols College.
Mission: Evacuate campus within 10 hours.
Strategy: Notify those of what is happening
Tactics
Emergency meeting of school leaders
Sending people to each building to inform those of situation
Emergency text message
Notify police
On the quad
Strategy: Arrange for transportation
Tactics
10 of 60 seat Silver Fox Buses
Students pack up their belongings and forming line starting at dinning hall
Strategic and Tactical Planning
Strategy: Transport people from Nichols to Shepherd Hill
Tactics
Board 30 people per bus, 10 buses at a time
Local family members assist in transportation
Strategy: Ensure that everyone has evacuated
Tactics
Sign-in sheet for each building
Have leaders from each building take head count at Shepherd Hill using sign-in sheet
Sweep all of the buildings for any stragglers
Lines of Effort
Notify Nichols College, Silver Fox Buses, and law enforcement of
evacuation
~1.5 hours
Students and staff gather their belongings and form line
~2.5 hours
Transport everyone from Nichols to Shepherd Hill
~3-4 hours
Objectives
Get everybody out safely
Leave no person behind
Measurable-number of people
Timeline: 10 hours
People needed: About 20 or so leaders to organize and keep people
calm, group effort, people to organize everybody on the quad and
that at Shepherd Hill, people to take headcounts
Equipment needed: buses, perhaps other cars from volunteers, food
and drink for people in the gym
Finances
Since we will be renting coach buses, these costs will run from about $1,000-
1,800 for each bus.
We figure we need about 10 buses; that'll come out to around $10,000-18,000
total for transportation.
If people happen to get stuck at Shepherd Hill, we will need some food and
drinks. If this is the case, we will get 75 cases of water to accommodate for the
1,500 people, that'll cost around $375.
We could get something cheap like granola bars, 75 boxes of those would run
around $450.
Total, this would cost somewhere between $10,825-18,825.
We believe that Nichols College would have some additional savings if something
as tragic as this were to occur.
Measure of Success
Our measure of success will be very simple: has everyone been
cleared from Nichols College in a timely and effective manner.
The safety of the community of Nichols College will show us that we
have, in fact, accomplished the plan that we set in place in case of a
scenario like this.
If we are not successful with our plan, the consequences could be
dire, so there is no room for error.
Critical Factor Analysis
What could go wrong?
Communication - messages from leaders and officials (Coach Sam)
Process the devised set of plans
Cooperation the faculty and student body following directions
Key Factors
Relaying the messages
Evacuation process
Overall cooperation
Fallback Plan
If for some reason there is no way to get a hold of
any transportation then there is a viable fallback
plan.
The plan would consist of students, professors,
and any other staff fitting anyone they can into
their cars and using other resources the school has
(athletics vans, utility vehicles) to have the
evacuation go as smoothly as possible.
Dealing with disorderly students would be dealt
with by the Dudley Police Department and Public
Safety working together and being able to take
control of the situation.