15-7-9

International
Conflict
Resolution Day
Why We Jump to
Conclusions and
How to Avoid it

October 19, 2017

 Why We Jump to
Conclusions and How to
Avoid it

INSERT SPECIFIC FACILITATOR(s)

AND ORGANIZATION
What is Conflict Resolution Day
(CRD)?
Bring awareness to field of conflict
resolution
International celebration every October
Alberta Dispute Resolution
Network (CRD Committee)
Events offered around Alberta
Celebrating 11th Anniversary
Session Overview
What are you feeling right
now?

What thoughts do you have

about the other person?
 Ladder of Inference
Chris Argyris
Actions I take action based on my
belief.
Beliefs I adopt a belief.

Conclusions I draw conclusions.

Assumptions I make assumptions based

on meaning I add.

Selected data I select data from what I

observe.

Observable data As a video recorder might

capture it.
Reflect On:
1. What is the observable data (what
would a video camera capture)?
2. What is the select data I chose to
focus on?
3. What assumption(s) am I making?
4. What conclusion did I come to?
5. What is my adjusted belief?
6. What action did I take?
Pair and Share:
1. Briefly share the situation you
chose.
2. What assumptions did I make?
3. What were the pitfalls of
making those assumptions?
4. Switch.
Debrief
Are there pitfalls when making
assumptions?
If so, what are they?
 Ladder of Inference
Chris Argyris
Actions

Beliefs
Question your
assumptions and Choices
conclusions Conclusions

Assumptions

Seek contrary Situations

data Selected data

2 Recursive or
Observable data Reflective Loops
Pair and Share:
Ask your partner
1. What else could be going on?
2. What data did you select?
3. What data did you ignore/avoid?
4. Seek contrary data (even if you
have to make it up). What else might
be going on that you didnt see at
all?
How was that?
 Why We Jump to Conclusions and
How to Avoid it
Resources/Websites
< ADD YOUR ORGANIZATIONS WEBSITE HERE>

Ladder of Inference Video

https://www.youtube.com/watch?v=K9nFhs5W8o8

Alberta Conflict Resolution Day

www.conflictresolutionday.ca

Alberta Dispute Resolution Network

https://justice.alberta.ca/programs_services/mediation/drn/Pages/defa
ult.aspx

*Peter Senges book, The Fifth Discipline

https://www.youtube.com/watch?v=6KZn46u7wKw
 Thank you for
participating in Conflict
Resolution Day!