Reference Book

Human Resource Management

Dr. M. Ataur Rahman
Zulfiqar Hasan
Md. Rabiul Islam Rabi
 Chapter-1
Training and Development
 Definition of Training

1. Jack Halloran: Training is the process

of transmitting and receiving
information related to problem
solving.

2. Gary Desler: "Training is the process

of teaching new employees the basic
skills they need to perform their
jobs."
 Definition of Training
3. Decenzo and Robbins: "Programs that
are more present-day oriented, focuses
on individual's current jobs, enhancing
specific skills and abilities to
immediately perform their jobs-called
training"
4. Ricky W. Griffin: Training usually refers
to the teaching operational or technical
employees how to do the job for which
they were hired.
 Definition of Training
5. Mathis and Jackson: Training is a
learning process whereby people earn
skills, concepts, attitudes and
knowledge to aid in the achievement
of goals.
 Definition of Development

Gary Dessler Any attempt to

improve current or future
management performance by
imparting knowledge, changing
attitude or increasing skills
 Distinction between Training and Development

Points Training Development

1 Period Training is Development is future
present day day oriented.
oriented.
2 Particip Training Development
ant programs are programs are arranged
arranged for for executives.
employees.
3 Level It is a lower level It is a higher-level
learning program. program.
 Distinction between Training and Development

Points Training Development

4 Area Training is Development is
imbibed for imbibed for enhancing
enhancing much specific skills and
more skills and knowledge to the
knowledge to the executives.
employees.
5 Change Skill level is Behavior level is
changed through changed through
training. development.
Objectives of Training & Development
1. Induction of new employees:
2. Knowledge about new method
3. Knowledge on company policy
4. Knowledge on company-
customer relations
5. Attitude changing:
Objectives of Training & Development

6. Career planning and development

7. Loyalty:
8. Reduction of labor turnover
9. Productivity:
10. Quality:
11. Future growth
12. Climate
13. Health
14. Obsolescence prevention
15. Behavior
 Benefits of Training & Development

1. Increased productivity:
2. Job satisfaction:
3. Reducing accidents:
4. Minimum wastage and loss:
5. Reducing grievance:
6. Increased skill:
 Benefits of Training & Development

7.Utilization of goods:
8. Exceptional management:
9. Continuous performance:
10. New methods:
11.Environment:
12.Development of labor management
relations:
 Importance of Training of Industrial
Employees in Bangladesh
1. Development of illiterate mass:
2. Migration to foreign countries
3. Foreign employees:
4. Domestic employment:
5. Proper use of resources:
6. Skills and efficiency development:
7. Knowledge on latest methods of
production and service
8. Utilization of modern technology:
9. Development of technological base
 Contd.
10. Development of maintenance facilities:
11. Reducing organization complexity:
12. Preparation for new change:
13. Overall development of the country:
14. Ensuring cooperation:
15. Development of human relations attitude:
16. Discouraging trade unionism
17. Cope with the competition:
 Important Training and Development
Institutes in Bangladesh
1. ABTI Agrani Bank Training Institute
2. APD Academy for Planning &
Development
3. BBTA Bangladesh Bank Training
Academy
4. BCS Academy Bangladesh Civil Service
Academy
5. BIM Bangladesh Institute of Management
 Important Training and Development
Institutes in Bangladesh
6. BIBMBangladesh Institute of Bank
Management
7. BKBTIBangladesh Krisi Bank Training
Institute
8. BPATC Bangladesh Public Administration
Training Centre
9. BTI Bangladesh Technical Institute
10. BVTIBangladesh Vocational Training
Institute
 Contd.
11. FBS Faculty of Business Studies (Dhaka
University)
12. GTI Garments Training Institute
13. HTTI Hotel and Tourism Training Institute
14. IBA Institute of Business Administration
(Dhaka University)
15. IBTRA Islami Bank Training & Research
Academy
16. ITA Imam Training Academy
 Contd.

17.ICAB - Institute of Chartered

Accountants of Bangladesh
18.ICMAB - Institute of Cost &
Management Accountants of Bangladesh
19.IFB Islamic Foundation of Bangladesh
20.IPM Institute of Personal Management
21.IRI Industrial Relations Institute
22.JBTI Janata Bank Training Institute
 Contd.
23.MIST Military Institute of Science &
Technology
24.NAEM National Academy for
Education & Management
25.NBTI National Bank Training Institute
26.NTC National Training Center
 Contd.
27.PMI Project Management Institute
28.PTI Primary Training Institute
29.RBTI Rupali Bank Training Institute
30.SBSC Sonali Bank Staff College
31.TTI Teachers Training Institute
Methods of Training and Development
used in Bangladesh

1. Apprenticeship
2. Job Rotation
3. Coaching
4. Understudy
5. Lateral Promotion
Methods of Training and Development
used in Bangladesh

6. Junior Board
7. Panned Progression
8. Counseling
9. Lecture
10. Discussion
 Contd.

11.Role Playing
12.Programmed Instruction
13.Incident
14.Transactional Analysis
15.Vestibule
 Contd.

16.Buzz Session
17.Films and TV
18.Simulator
19.Conference
20.T-group
 Contd.
21. Management Game
22. Panel
23. Project
24. Internship
25. Brainstorming
 Contd.
26. Executive Speaking
27. Executive listening
28. Executive writing
29. Task Force
30. Problem Solving
 Contd.

31. Seminar
32. University Courses
33. Farm System
34. Professional Reading
35. Special Reading
 Contd.

36. Special Meeting

37. Quantitative Method
38. Special Planned Study
39. Committee Membership
40. Committee Activities.
Aids and Equipments Used in T&D
Institutes in Bangladesh

1. Handouts
2. Brochures
3. Manual
4. Bulletin
5. Posters
 Training Aids and Equipments in
Bangladesh

6. Drawing
7. Charts and Graphs
8. Stationery
9. Multimedia projector
10. Overhead projector
 Contd.

11. Movies/films
12. Slides
13. Exhibits
14. Displays
15. Flash Cards
16. Whiteboard
 Contd.
17. Flip charts
18. Computer
19. Tele conferencing
20. Video conferencing
21. Close circuit TV (CC TV)
 Performance Evaluation of Training and
Development Institutes in Bangladesh

1. Improved skills:
2. Customer service:
3. Change of attitude:
4. Behavioral Change:
5. Turn over and absenteeism:
6. Performance:
 Training Policies in Bangladesh

1. There was no training policy in Bangladesh.

2. In 1983 National Training Council was
formed.
3. Bangladesh Public Administration Training
Centre was established in 1984.
4. National training policy for government
officials was formulated by NTC.
5. No training policy for private sector officials
still now.
 Performance Evaluation of Training and
Development Institutes in Bangladesh

1. Improved skills:
2. Performance:
3. Change of attitude:
4. Behavioral Change:
5. Turn over and absenteeism:
6. Customer service:
Thank You