STRATEGIC MANAGEMENT SYSTEMS

Hanna Permana Subanegara

Presented by Alimin Maidin
 DAMPAK GLOBALISASI
TERHADAP ORGANISASI

Produk jasa bersaing ditingkat Dunia --> Persaingan

Berdasarkan kualitas, nilai dan attitude

Pelanggan memegang kendali bisnis.

Kompetisi semakin meningkat.

Perubahan menjadi tidak terkendali dan sangat cepat,turbulen,

dan sulit diramalkan.
 Four interelated systems in which global managers operate
Technical systems
Product, process, equipment
Quality, Investment, Control,
Inventory, Procurement, maintenance
Productivity standard.
Values, Beliefs, Assumptions,
Relationship, Motivating factors,
Status symbols, customs, Social
mobility, Education, Classes castes,
literacy.
Cultural systems
Political systems
Stability of government
Government controls and legal
Requirement, business law, The
System of the justice, Integrity of civil
Servant, Governmental attitudes toward
Business, labor, the locus of power,
Foreign policy, Foreign Investment,
Legislative procedures, The
executive branch of the govern.
Relative cost of labor, Material
overhead, Capital, Equipmnet,
stability inflation-growth, Cyclical
activity forecastability, Foreign
exchange, competition, tarrifs,
distribution systems, Mass media for
communication
Economical systems
 Dunia Kita Saat Ini
Venostyle

MARS VENUS
Lambang Laki-laki
Lambang Wanita
Kekuatan
Keindahan
Pintar
Perasaan
Ambisi
Instant
Jangka panjang
Emosional

DUNIA
 Bisnis Rumah Sakit

Product Trusty Business Service

Mindset
 Keinginan Pelanggan
Social needs
Ingin diakui keberadaannya sebagai sesama manusia

Emosional needs
Ingin disenangkan dan ingin disanjung secara emosi

Physical needs
Ingin sembuh dari gangguan fisik yang dideritanya

Security needs
Pasien ingin rasa aman dari gangguan apapun
 RS PEMERINTAH SEBAGAI B.L.U
Memiliki Business plan
Rencana bisnis yang bisa menggambarkan apa, mengapa, siapa, dimana
kapan dan mau kemana arah RS

Neraca Awal
Merupakan gambaran berapa aset, modal RS
Remuneration systems
Sistem peng-upahan karyawan

Sistem Informasi Management RS

IT. Untuk billing, dan informasi medik maupun administrasi

Standar Pelayanan Minimal

Standard minimal yang akan diberikan oleh RS, termasuk stadanr obat,
bahan, waktu pelayanan dll
Strategic Management
As the art and science of formulating, implementing and evaluating
Cross functional decicions that enable an organization to achive
Its objectives. ( David 1998, p.4.)

Is a system approach to identifying and making the enecessary change and

Measuring the organizations performance as it moves towards its vision
(Wells, 1996)

1. Strategic Formulation
2. Strategy Implementation
3. Strategy Evaluaition
 Mental Creation & Physical Creation
Sebagai Bagian dari Manajemen Strategik
Mission, Vision, Believe,
Perumusan strategi Value, Goals and
Objectives

Perencanaan strategik
Strategic Planning
Objectives Strategy Mental
Creation
Process

Penyusunan program Program

Management
Strategic
Systems

Penyusunan anggaran
Budgeting
(Short Range Profit Plan)

Implementasi
Implementation Plan
Physical
Creation
Process

Pemantauan
Monitoring and
Provide Feedback
 System design

Operating
Management
Leadership
Strategic Human resource High performance
Planning Development by Balanced scorecard aproach
Commitment
Financing systems
Development

Phsysical design
 Linking Share Service to Business Unit
and Corporate Strategies
Corporate
Strategic Planning

Corporate Balanced Scorecard Line Business Supporting Units

(Shared Strategic Agenda) (Business Plan) (SAP.)

Themes Measures SBU SBU SBU SBU KEU ADM MR

IRI IRJ IBS ILK
1.Financial growth 32% XX
2.Delight the Customer 90% XX XX XX XX XX XX XX
3.Time motion 90% XX XX XX XX XX XX XX
4.Competitiveness 80%
5.Standard quality 95%
6.Differentiation 50%
7.Motivated and 100%
Prepared
 Direktur
Strategic Planning
Corporate Business Plan SAP

Target Strategi
Balanced sorecard Komite
Klinik Wadir Wadir
Themes SAP SAP SAP

1. Learn and Growth SMF Pejabat Pejabat

- Capability Unit INSTALASI Struktural Struktural
- Capacity
- Commitment SAP BUSINESS PLAN SAP SAP
2. Customer
- Satisfactions
- Market retention
3. Internal Business Proc
- Differenciation
- TQM
- Building arrangement
4. Finance
- ROA/ROI
- Cost contaiment
- Cost effectiveness
 Strategic Planning
Corporate Business plan
Shared Strategic Agenda

Business Plan Strategic Action Plan

Strategy Aplication

Quality Function Deployment

Monitoring Evaluation and Provide Feedback

(Accountability Systems)
Elemen Manajemen Strategis
KAIZEN
Analisa
strategis

Lingkungan Sumber Daya

Analisa
strategis

Perencanaan
Menghasilkan Sumber Daya
Pilihan

Pilihan
Aplikasi
strategis
strategis
Evaluasi Struktur
Berbagai Organisasi
Pilihan

Seleksi SDM
Strategi dan Sistem
Tahap Diagnosis
Misi dan Visi
Kajian Lingkungan Kajian Lingkungan
Eksternal Internal

Penyusunan Issue Utama

Rencana Strategis

Tahap Perencanaan Strategi Pengembangan

(Tujuan dan Penetapan Prioritas)
Penyusunan Rencana
Kebijakan, Program dan Sasaran
Operasional (3-5 Tahun)
Tahapan Pencapaian Sasaran

Penyusunan Program Pograming dan Anggaran

Tahap pelaksanaan

Tahap Pengendalian dan Evaluasi

SCANNING PROCESS

MIISSI / VISI RENCANA STRATEGIS

RENCANA TAHUNAN
ANALISA LINGKUNGAN
SASARAN DAN KEBIJAKAN

INTERNAL EKSTERNAL ANGGARAN/ PROGRAM

PELAKSANAAN PROGRAM

HASIL KEGIATAN
Umpan balik
 Strategic A CHIERARCHY OF STRATEGIC INTENT
Analysis

External Assessment Internal Assessment

Alex Miller
BUSINESS LEVEL STRATEGY

Strategic Operations Level Corporate Level International Level

Formulation Strategy Strategy Strategy

CHALANGE OF STRATEGY IMPLEMENTATION

Strategic LEADERSHIP FOR

ORGANIZATIONAL LEARNING
Implementation

Contextual Systems Action

Levers for change Levers for change Levers for change
 A Comprehensive Strategic Management Model
Fred. R. David, Concept of Strategic Management, New York, MacMillan, 1995

Perform
External
Audit

Generate Establish Measure

Developt Establish Evaluate Policies
Mission Longterm Allocate And
And Select And Annual Resources Evaluate
Statement Objectives Strategies Objectives Performance

Perform
Internal
Audit

Strategy Strategy Strategy

Formulation Implementation Evaluation
 STRATEGIC MANAGEMENT (Whitaker)

Strategic
Mission
Analysis GOALS
And Choice
Vision OBJECTIVES
Critical
Values Succes CORPORATE
Factors STRATEGY

Internal
Analysis
External
Analysis Strategic Planning
Assumption

Establish
Accountability
Monitor
Performance Management And
Implementation
Implementation
Provide Feddback
Plan
 Strategic Planning Drucker & Kaplan

Internal Generic strategy

Analysis

Mission strategy
Strategic Development
Vision issues

Values
Functional strategy
Goals
External
Analysis

Programing
Budgeting
 Diagram Business Plan PERT
Prediksi pendapatan 5
organisasi 9

Rencana legal 10

Akuntansi Keuangan
11
Komitmen Memilih Penelitian pasar
1 2 3 4 7,8 15 16
Asuransi
12 Write
Analisa
Rencana produksi Cover
Dan pemasaran letter
Peralatan 13

14
TQM
Pilih lapangan 6

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Weeks

Nicholas C. Siropolis, 1994

 PEMAHAMAN STRATEGI

ANALISA VISI
-Lingkungan
-Pasar
-Potensi ISSUE

STRATEGI
-Programming
-Kebijakan
-Biaya
-Prosedur

MISI KEGIATAN PROGRAM SASARAN TUJUAN

 Vision
Leadership
Commitment Strategic Planning Mission

Value

Master Plan Goals

Objective

Master Budget Master Program Block Plan

Financing Systems
Strategic Action Plan Business Plan Strategy
Billing systems
Cost Analysis Implementation plan
Pricing
Annual Plan
Remuneration Policy

Program
Budgeting
Activity Building/Tools

Good Governance Accountability System Feedback mechanizm

Kurre Sumanga
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