STUDYONMANAGEMENTOF

STATEBANKOFINDIA
Presentedby:
SahilChadha
Roll.No.2307
ASpecialThanks
toDr.Meghna
Malhotra.
INTRODUCTION

Indianmultinational,publicsector&financial
servicescompany
Governmentownedcorporation

HeadquartersMumbai,Maharashtra

On1stApril,2017mergedwithfiveAssociate
Banks
Enteredtheleagueoftop50globalbanks
420millioncustomers

Morethan24,000branchesand59,000ATMs

198officesin37countries;301correspondents
in72countries.
VISION&MISSION
VISION MISSION

MySBI Wewillbeprompt,politeand
proactivewithourcustomers.
MyCustomerfirst
Wewillspeakthelanguageof
MySBI:Firstin
youngIndia.
customer Wewillcreateproductsand
satisfaction servicesthathelpourcustomers
achievetheirgoals.
Wewillgobeyondthecallofduty
tomakeourcustomersfeelvalued.
Wewillbeofserviceeveninthe
remotestpartofourcountry.
STRATEGIES

Tocountertheintensecompetition Redesigning
fromprivateandforeignbanks,SBI ofBranches.
carriedoutamajorOrganizational
restructuringexercise. Technological
upgradation

Providing
alternate
channels.

Focusona
leanstructure
PLANNING
DigitalTechnology,
Improvingdeliverystandards,
Costreduction,NPA
reduction&Riskmanagement
Digitalinitiativessuchas
Settingofsix mobileappsforretail,SME
strategic IncreasedCentralisationof
processes
goals Focusonalesscashsociety
PORTERSFIVEFORCESANALYSIS

COMPETITIVERIVALRY:
Manycompetitors

Lowcustomerloyalty

Lowswitchingcost

Highcostofleavingmarket
Lowerfinancing,preferredratesisrequired

BUYERPOWER:
Largenumberofplayers

Lowswitchingcost

Abilitytosubstitute
Homogeneousproducts
Moreeffectiveness&speedisrequiredinprovidingservices.
SUPPLIERPOWER:
Brandreputation

Geographicalcoverage
Biddingprocesses

Threatoftakingawayhumanresourcebybiggerbanks.

THREATOFNEWENTRANTS:
Lowbarrierstoentry

NewBankstargetedonNicheSegmentsathreattoSBI
Bankswithlowincomesornobrandnamenosignificantaffect
onSBI
THREATSFROMSUBSTITUTES:
Somecrossproductsubstitution

Plentyofsubstitutes

NoaffectonSBIduetoitshugeBrandName&presencein
market
SWOTANALYSIS
ORGANISING
Hierarchyofmanagementisasshownintable.
STAFFING
DIRECTING
CONTROLLING
TOPMANAGEMENT:
HeadedbyChairman&ManagingDirector

Responsibleforcorporate&strategiccontrol

CIRCLEMANAGEMENT:
HeadedbyChiefGeneralManager&General
Manager
Responsibleformanagementcontrol

ZONALMANAGEMENT:
HeadedbyDeputyGeneralManager&Assistant
GeneralManager
Responsibleforoperationalcontrol
REFERENCES
https://www.sbi.co.in/portal/web/aboutus/aboutus
https://www.sbi.co.in/AR1617/
https://www.sbi.co.in/portal/web/corporategovernance/
sbiorganizationalstructure
https://www.sbi.co.in/portal/web/home/careerswithus

https://www.sbi.co.in/careers/learningdevelopment.ht
ml