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Presentation
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Vivek Kr. Pathak F
Assistant Professor F
Department of Management Studies, NIT Silchar f
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F What is knowledge
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The facts, information, and skills acquired through experience or
education; the theoretical or practical understanding of a subject.

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F Data, Information & Knowledge
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F Knowledge Hierarchy
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F Types of Knowledge
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Tacit knowledge: That type of knowledge which people

carry in their mind, and is, therefore, difficult to access.

Explicit knowledge: That type of knowledge which has

been or can be articulated, codified, and stored in certain
media.
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F Types of Knowledge contd
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F Types of Knowledge
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F (Features)
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Knowledge Management
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F (What is it?)
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Knowledge Management is the process of discovery,

acquisition, creation, dissemination and utilization of
knowledge for the organization.

Knowledge Management is the discipline of

enabling individuals, teams and entire F
organization to collectively and F
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systematically create, share and apply F
knowledge, to better achieve their F
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objectives. f
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Knowledge Management
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F (History)
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f KM as ICT or Information Management

KM emerged in the early 90s of the last century as a pure ICT approach.
Knowledge was perceived to be written or digitize content. Answers to
managing knowledge were sought in ICT tools such as databases,
(online) libraries etc.
e.g. wikis, blogs, social media, discussion forums, etc.

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Knowledge Management
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f KM as Human Resource Development

In the late 90s, the focus of KM shifted towards the personal side of
knowledge.

This was partially due to the realization that knowledge would not let
itself be contained into ICT systems, but is rather personal and
subjective: knowledge is in people.

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F Knowledge Management
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f KM as organizational approach

The overall objective of KM in this approach is to help individuals

develop within their surroundings to create an optimal working
environment for the knowledge worker.

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F Knowledge Management
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KM as an integral approach, optimizing knowledge ecosystems

It regards the objective of Knowledge Management to be instrumental

for integral development. This approach aims to develop optimized
knowledge ecosystems in which individuals, organizations and
networks/communities alike are equipped to create added and sustainable
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value for their partners, clients and members. F
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F Knowledge Management
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F Ethics
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F (What is it?)
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f The term ethics has been coined from Greek word Ethicos
which means character.
There is another word morality which has been derived from
Latin language moralis which means behaviour.

Character defines actions

whereas Behaviour gives it
immediate shape.
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F Ethics
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F (Why)
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f Objectives of Ethics
1. Ethics studies human conduct and evaluates these as moral or
immoral and right or wrong and good or bad.

2. Ethics sets moral standards and norms for human behaviour.

3. Ethics evaluates past behaviour against standards and norms and,

then, makes judgment upon human behaviors as right or wrong
and moral or immoral. F
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4. Ethics prescribes moral standard behaviour and also provides
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solutions about how to behave in a specific situation. F
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F The Challenge
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f The Knowledge Challenge

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F The Challenge
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F (For KM)
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f Much of the organizational knowledge is available as
explicit knowledge, a significant portion of core and enabling knowledge
remain tacit.

The willingness to share this tacit knowledge is

influenced to a large extent by the managerial approaches to identify,
capture and integrate that knowledge.

These approaches include award and punishment

systems and organizational procedures for assessment of F
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individual performance. The effective implementation F
of these approaches can contribute to wider sharing of tacit F
Knowledge within the organization. F
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F The Conclusion
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Ethical indicators Functional aspects of KM process
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Individual and Collective trust R Knowledge Creation
Honesty
Ownership respect R Knowledge Organization
Support E Knowledge Sharing
Empathy
Commitment L Knowledge Utilization
Accountability A
Secrecy
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Care in authencity F
Organizational trust I F
Intellectual property right F
Perseverance in works O F
Affability N F
Etc.. f
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