WHAT IS E-GOVERNANCE

It is the use of a range of modern information and

communication technologies such as internet, local
area networks, mobiles etc by Governments to
improve effectiveness, efficiency, service delivery
and to promote democracy.

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 WHAT IS E-GOVERNANCE
E-governance is defined as the application of electronic
means in
The interaction between government and citizens and government
and businesses, as well as in internal government operations to
simplify and improve democratic, government and business
aspects of Governance.

The term interaction stands for the delivery of government

products and services, exchange of information, communication,
transactions and system integration.

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 E-Democracy and E-Government
E-Democracy
It refers to the processes and structures that encompass all forms of
electronic interaction between the Government (elected) and the
citizen (electorate).
E-Government
It is a form of e-business in governance and refers to the processes
and structures needed to deliver electronic services to the public
(citizens and businesses), collaborate with business partners and to
conduct electronic transactions within an organisational entity.

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 Objectives of E-Governance
The strategic objective of e-governance is to support
and simplify governance for all parties - government,
citizens and businesses.
E-governance uses electronic means to support and
stimulate good governance.
Therefore the objectives of e-governance are similar to
the objectives of good governance. Good governance
can be seen as an exercise of economic, political, and
administrative authority to better manage affairs of a
country at all levels, national and local.

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 Objectives of E-Governance
The use of ICTs can connect all three parties
and support processes and activities. It
provides a common framework and direction in
the implementation of Government Policies for
the following:
Across the public sector organizations and
institutions (G2G)
Between Government and the Business
Community (G2B)
Between Government and Citizens (G2C)
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 Overall Goal of E-Governance
To make the Government more result
oriented, efficient and citizen centered

E-Governance enables citizens and outside

world to access Government Services and
Information as efficiently as possible through
the use of internet and other channels like
mobile phones.

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 Main Components of E-Governance

Government to Government Communication

(G2G)

Government to Business Communication

(G2B)

Government to Citizens Communication

(G2C)

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Basic Requirements for E-Governance
Components
High and affordable Information and Internet
infrastructure within Government Ministries,
private sector and citizens
Extensive ICT Human Capacity
development in Government, Private
sectors and citizens
Legal Framework that recognizes and
supports digital communication

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 E-Governance Model

G2G
Central Government

Business

Citizen G2C G2G G2B NGOs

Civil Society
Local Government

G2G

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THANKS

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