Burke- Litwin:

Organisational change and

performance model

By Kedar Gokhale
10-06-04
Burke-Litwin: Understanding Drivers
for Change

Cause-and-effect relationship between 12

organizational dimensions that are key to
organizational change .

Identify different drivers of change.

The implications for you as a change manager

 The Model
Drivers of change are Ranked in Descending Order
of importance.
Change in one will Eventually Affect all other factors.
Environmental factors to be the most important
driver for change.
Elements of organisational success Mission and
strategy, leadership and organisational culture
impacted by changes outside.
 The Burke-Litwin model indicates that a system
implementation can't be seen in isolation
Mission & Strategy
What top management declares it to be! What
employers believe is the central purpose of
the organisation
Structure
The arrangement of functions and people into
specific areas and levels of responsibility,
decision making, authority etc. to ensure
effective performance
Task Requirement
The required behaviour to accomplish assigned The behavioural tendencies to move towards goals, take The enduring thoughts and feelings employees
work and responsibilities
External Environment
Any outside condition that influences the
performance of the organization
Leadership
Executives providing overall direction and serving
as behavioural role models for employees
Culture
"The way we do things round here." The collection
Management Practices of overt and covert rules, values and principles
that ensures and guides organisational behaviour
What managers do to use the human and
material resources to carry out the strategy
Systems
Work Unit Climate The standard policies and mechanisms that
facilitate work
The collective current impressions, feelings and
expectations of members that affect their relationship
with boss, each other and non members
Individual Needs
Motivation and Values
needed action and persist until satisfaction is attained apply to determine the worth and
satisfaction of their work
Org. & Individual
Performance
The OUTCOME or RESULT as well as the indicator of
effort and achievement
THANK YOU
1. External Environment:-For ex in public sector
any legislative changes like in case of Pollution
norms BS3 Norm will directly impact the way in
which organizations work.
2. Mission and Strategy First the foundation
mission is built and then strategy is set out of
how the organization will go about achieving its
mission. As a change manger you need to
understand change in strategy and communicate
implications to your staff.
3. Leadership :-
Does your team believe that senior colleagues are
committed to change, or is it just another
initiative that will disappear in six months time
4. Organisation Culture
the desired state for the organisation, in terms of
how you expect people to behave and what
your organisation values as important. You need
to ensure that your behaviour fits with these
expectation
5. Structure
changes in strategy can impact on relationships,
responsibilities and ways of working. Assess
the impact of the structural change ensure
your team understands why it is required
6Work Unit Climate
employees perception of their immediate
colleagues and working environment. the
extent to which we feel satisfied in our jobs
5. Structure
changes in strategy can impact on relationships,
responsibilities and ways of working. Assess the impact of
the structural change ensure your team understands why
it is required
6Work Unit Climate
employees perception of their immediate colleagues and
working environment. the extent to which we feel
satisfied in our jobs. For Ex change in working hours.
7. Task Requirements and Individual Skills/Abilities
changes in the work carried out and the skills available in the
team: all the right skills are in place; if they can be
developed;
8. Individual Needs and Values
Changes to team membership can change in the
team dynamic to recruit the exact fit for our
team serms of personal style, abilities and
skills mix.
9. Employee Motivation
the significance of individual and organisational
goals . Maintain motivation Through out a
change project
8. Individual Needs and Values
Changes to team membership can change in the
team dynamic to recruit the exact fit for our
team serms of personal style, abilities and
skills mix.
9. Employee Motivation
the significance of individual and organisational
goals . Maintain motivation Through out a
change project
!! Thank You !!