Fasilitator : Dra. Helmiyeti, M.

Si
Leader : Meliza Tablina
secretary 1 : Vivi Wulandari
secretary 2 : Lutfi Syaifan
Members : Chandra gunawan sihombing
Marlia lovelina
Radhiatul Adillah
Raisya Farah Monica
Engla Wulandari
Risda Yana
Kasih Umi Malinda
Doctors siska a new medical personnel in hospitals
Lebong. In early arrival in the area Lebong doctor
siska should be able to adapt to her new home
communities, as well as his workplace the first day of
new work .At first day doctor siska deal with many
patients, but the unfortunate patients and their
families can not feel satisfied with the results of
consultations delivered by physicians siska, This
resulted in the lack of trust of patients to physician
services in hospitals Lebong.
Consultation: The exchange of thoughts to
get the conclusion

Adaptation : Adjustment to the

environment.

Source : Kamus besar bahasa indonesia

 Context of the communication /
response to people and circumstances
 Adaptation
 Choice words
Doctor to patient communication
 Technical
Adaptation
and ethical

Communicati
Choice
words on doctor to Purpose
patient

Definition Skills
Kinds
Good communication for a physician will
cause the trust to the patient.
The definition of communication according to the experts:

Communication is all the activities of human interaction that

is human relationships is accompanied by the transfer of a
fact (Azriel winnett, 2004).
Communication is an interpersonal interaction that uses a
system of linguistic symbols, such as the system of verbal
symbols (words), non-verbal (karfried Knapp, 2003).

Source: komunikasi dan konseling dalam praktik kebidanan.

 Verbal communication
 Nonverbal communication
 Teraupetik communications.
 Communicators
 Message
 Communicant
 To educate
 To persuade
 To entertaint
 To inform

Source : Etika-etika dalam berkomunikasi

 Ethical Technical
It needs a clear idea before
Do not chew gum while
communicating

Look the other person's face Check for communication

purposes

Check the physical and

Volume adjust to the situation human environment before
communicating

Action in accordance with the

Choose words that are polite communicator must be
communicated

Say the word with a clear and

Be a good listener.
bright
choose a polite word
use good language and correct
Do not use words that are difficult to
understand
Show attention to the patient by giving a smile.
Choosing a language easily understood by patients.
Listening and responding to patient complaints.
Be sympathetic and empathetic to the pain patient.

Source : Adam diagnosis Fisik.

•Invited in and say hello
•Calling / greet patients by name
•Creating a comfortable atmosphere
•Introduce themselves, explain the task / role
Assessing the speaker's mood
Taking into account the attitudes of non
• verbal (facial expression / expression, movement
/ body language) patients
Noting the complaints submitted