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` To sell out the general insurance policies to
individual as well as to corporate.
` To know the requirement of different
customer as per need.
` To provide customer with easy claim
insurance policy.
` To learn skills of selling
   
` ›nsurance = Collective bearing of Risk.
` Basic Human trait is to be averse to the idea of
risk taking.
` ›nsurance, whether life or non-life, provides
people with a reasonable degree of security and
assurance that they will be protected in the event
of a calamity or failure of any sort.
    ÷
` ›ndia is the fifth largest general insurance market in Asia with
annual premiums of $6.3 billion in FY09
` 21 companies operating in ›ndia:
` Premium grew at 19.5% per annum
` Penetration levels (premium as a % of GDP) increased from
0.4% to 0.7% (world average being 3.1% in 2007)
` Annual premium in April 2008-March 09 was $6.3 billion (excl
health and specialty companies)
` Market continues to be dominated by public sector, though
share has declined since FY01
` Large middle class population, increased awareness and
income levels have fuelled growth
` Currently maximum foreign partner investment is 26% -soon
expected to increase to 49%
` Marineinsurance was being practiced in ›ndia from
the beginning of 19th century

` Fire insurance followed in 1825 at Madras

` First
›ndian Company was formed in 1907 ² ›ndian
Mercantile ›nsurance Company

` Need to control insurance business was felt by the


British government which introduced the ›nsurance
Act in 1938.
` General ›nsurance business was being done by 106
companies including L›C (G›)

` ›n 1972 G› Nationalisation act was passed allowing the


formation of G›C as the holding company and with 4
subsidiaries
`
The objective of nationalisation was to spread insurance to
nook and corner of the country and to utilise people·s
money for the people·s good thus uplifting the socio
economic condition of the country
` Followingglobalization moves Malhotra committee had
been formed to look into the methods of liberalization of
insurance

` Lateron the bill in the modified form as ›RDA bill was


introduced in 1999 and the ›RDA act was passed.

` Anindependent statutory authority as Regulator for


insurance business came into existence in 1999
G   m   
 
` 1. ›C›C› Lombard General ›nsurance (11%)
` 2. Bajaj Allianz General ›nsurance Company Limited Royal
(9%)
` 3. Reliance General ›nsurance Company Limited. (6%)
` 4. ›FFCO-Tokio General ›nsurance Co. Ltd (5%)
` 5. TATA A›G General ›nsurance Company Ltd. (3%)
` 6. Sundaram Alliance ›nsurance Company Limited (3%)
` 7. Cholamandalam General ›nsurance Company Ltd. (2%)
` 8. HDFC-Chubb General ›nsurance Co. Ltd. (1%)
` 9. Future Generali ›ndia ›nsurance Company Limited (1%)
` 10. Apollo DKV ›nsurance Company Limited (0%)
` 11. Universal Sompo General ›nsurance Company Ltd. (0%)
` 12. Bharti Axa General ›nsurance Company Ltd. (0%)
` 13. Raheja QBE General ›nsurance Co. Ltd (0%)
^
÷÷


÷

›NSURANCE

L›FE
GENERAL ›NSURANCE
›NSURANCE

F›RE MAR›NE MOTOR


MED›CLA›M
›NSURANCE ›NSURANCE VEH›CAL
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   ÷   

` Established in the year 2002
` Situated at Malad(W), Mumbai
` Products involves
Life ›nsurance
General ›nsurance
` Companies associated are:
›DB› Fortis Life ›nsurance Co Ltd
Life ›nsurance Corporation of ›ndia (L›C)
Tata A›G General ›nsurance company ltd
Cholamandalam MS General insurance company ltd
United ›ndia ›nsurance Co. limited
New ›ndia Assurance Company Ltd
Star Health and Allied ›nsurance company ltd
›FFCO-TOK›O General ›nsurance company ltd
HDFC-ERGO General ›nsurance company ltd
  
` Principle of General ›nsurance
` Premium & bonuses
` General ›nsurance Product
` Policy condition
` Claims
` Laws & regulations
Main job was to sell motor vehicle
insurance and marine insurance
^   
 
` Direct selling

` Corporate agents

` Group selling

` Brokers and cooperative societies

` Banc assurance
FROM CUSTOMER AND SERV›CE
PO›NT OF V›EW
` Globalization - "The Dynamic Force"
` MNCs - "The New Path Maker"
` More customer oriented
` Mostly better service oriented
` More competitive
` Better satisfaction
` More value addition
` Strategic development
FROM PROMOT›ON PO›NT OF V›EW

` Computerization
` ›nternet
` Electronic Clearance Service (ECS)
` Call Centres and SMS services
ÿ      

  !"##$ !"##%


Public 9600458 8887123
(8.52) (-7.43)
Private 4971011 5318470
(27.93) (6.99)
   &'()&'*% &'"#((%+
,&'-''. ,"-(&.
Note: Figure in brackets indicates the growth (in per cent) over
previous year.
    

 
 

  

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