Business Continuity Management

An overview of activities & status updation 2017-18

Obaid Fiaz Gill

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 Business Continuity Management

Training & Awareness BCP Testing

Testing the Plan

Teaching the Plan
BU-Business Impact
BCM Policy & Analysis
Framework

Crisis Management BU-Continuity

Planning Planning

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the Plan
 BCP Documentation
Policy:
BU-BCP:
 Direction of BCP
 BCM Organization
 Group wise BC Plans
 Roles & Responsibilities
 Lists Mission Critical, POLICY & FRAMEWORK  Components of BCM
Critical and Important  High Level Guidelines
Activities
 Lists Minimum
Resources
 Human (staff
BIA Business Impact Analysis (BIA):
Lists:
Resources)
 All activities of the functions
 Infrastructure
resources  Criticality of the activities
BU-BCP
 Identifies recovery  RTO & RPOs
strategies to use upon  Dependencies (internal & external)
invoking BCP
 Vital Records

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Training and Awareness Activities in BCM

Orientation Training Session

Arranged by HR for all new Employees
04 Brief Overview of the BCM efforts at HO
Their expected Role in BCM

Awareness Emails
03 Quarterly awareness email/brochures to Everyone Group
On General Topics of Business Continuity Management

Computer Based Training Module

02 Mandatory of all Employees
Basic level training for all employee providing awareness and understanding of concepts and
roles in BCM

01 BCP Coordinator Sessions/Workshops

Detailed Workshop style session for BCP Coordinators
Specifying roles and responsibilities
Identifying resources and requirement for Group/Unit based BCP activities.

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Business Continuity Plan Testing
BANK WIDE TESTING

T •
•
•
Disaster Recovery Testing with ITD
Participants: All Saturday Opening Branches & Critical Head Office functions
For Mission Critical Activities ( Cat-1 Applications and Services)

TESTING OF CRITICAL LOCATIONS

E •
•
•
Testing of BU-BCP Plans for Critical Locations
Establishment and maintenance of Alternate Locations
Operating in BCP Mode

BRANCH NETWORK TESTING

S •
•
Identification of Alternate Branches
Assumption of Alternate Branch and Performance of Critical activities

CALL TREE TESTING

T •
•
•
Testing Validity of information in call tree
Testing the health of the Communication channel
Familiarizing participants with the information dissemination process

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 Awareness Awareness
Awareness Awareness Brochures & Emails Brochures & Emails
Brochures & Emails Brochures & Emails
DEC 2018
May 2018 DRP TESTING
BCP Hand book
2018  2019
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Review & sign-off BU BCP

JAN -MAR

CBT-2017 follow-up
JAN -MAR

BCP coordinator
session
MAR-JUN

Preparation of Alternate Sites-

APR - AUG
testing
Branch Network Testing
JUN - DEC

HO Critical Function
Testing JUL - NOV
Updating and Testing of Call
treeAUG- NOV CBT
OCT-DEC
 Disaster Scenarios & Recovery Strategies

Separable Disaster
• Incident at a specific branch
• Incident at a particular Regional Office 04 Technological Disaster
• Incident effecting a particular function at HO • Application/Service level incident
• External Threat effecting some or all
applications & Disasters
03 • Physical effects to Data Centers

Localized Level Disaster

Disaster that impacts
02
• a building and/or
• surrounding locality of that building Full Scale BCP Event
• Natural Disasters 01 • Assumption of an Off-Site Location
• Switch Over of Data Center
• Arrangement of Critical Staff

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 Crisis Management Planning
Aim Scope
 minimize the risk and impact of a
disruptive event,  Relocation of Staff,
 using effective communication,  Relocation of work,
 Teamwork & coordination,
 Assessment& decision making.  Systems Activation,

Crisis Management Elements

Teams
 Central Crisis Management Team
 Regional Crisis Management Team
 Crisis Declaration
 Emergency Response
 Evacuation Control and Procedures
 Business Process Recovery
 External Agency Coordination

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