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CHAPTER 5

Business Processes
and Risks

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 1
Chapter 5 Learning Objectives

 Understand how organizations structure their activities to achieve


their objectives.
 Identify key business processes in an organization.
 Obtain an understanding of a given business process and be
able to document it.
 Understand basic types of business risks organizations face.
 Identify and assess the key risks to an organization’s objectives
and how they are linked to business processes.
 Develop an audit universe for an organization and determine an
annual internal audit plan based on key business risks.
 Understand how to use risk assessment techniques within
assurance engagements.
 Obtain an awareness of the new risks that arise when an
organization outsources some of its key processes.

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 2
Exhibit 5-1

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 3
Exhibit 5-2

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 4
Exhibit 5-3

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 5
Exhibit 5-4

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 6
Exhibit 5-5

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 7
Exhibit 5-6

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 8
Exhibit 5-7

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 9
Exhibit 5-8

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 10
Exhibit 5-9

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 11
Exhibit 5-10

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 12
Exhibit 5-11

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 13
Exhibit 5-12

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 14
Exhibit 5-13

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 15
Exhibit 5-14

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 16
Exhibit 5-15

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 17
Exhibit 5-16

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 18
Exhibit 5A-1

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 19
Exhibit 5A-2

Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 20
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Internal Auditing: Assurance and Consulting Services, 2nd Edition. © 2009 by The Institute of Internal Auditors Research Foundation,
247 Maitland Avenue, Altamonte Springs, FL 32701 USA 21

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