Concepts of US Staffing

Recruitment

Payrolls and
Induction and Benefits
Orientation

Training and Employee

Development Relations

Human Resources
• Recruitment is the process of finding and attracting
capable applicants for employment.
• In other words recruitment is about finding the right
talent, for the right job at the right time.

What is Recruitment?
• US Staffing is a Talent Acquisition Industry which brings
together HR Departments of the Clients, the VMS and the
managers of staffing companies to hire the best talent for
the vacant jobs in shortest possible time.

What is US Staffing ?
• Following are the people who play major role in US
Staffing industry.
 Client
 Account Manager or Delivery Manager (Onshore
Coordinators of Staffing Agency)
 Candidate
 VMS
 We, the Recruiters !!!

Key Participants in US Staffing

• After the great recession of 2009, US Staffing industry has created
more jobs than any other industry.
• This happened because staffing and recruiting industry is more
resilient to any other industry when it comes to economic expansions
and contractions.
• The other main reason why staffing business is ever so expanding is
because of exponential rise in demand of contractual workers.
• The average tenure of an employee within staffing and recruiting
industry is around about 24-36 months which is 35 to 40% higher than
the average tenure of an employee within any other sector.
• The above statistics are just few pointers which indicate what is in
store for people who are willing to make a career in this industry.

Some Key Facts about US Staffing

• Influencing and negotiating
• Persistence
• Willingness to Excel and Achieve
• Judgment and Decision Making
• Coachablity and Openness to Feedback

Qualities of a “Good” Recruiter

• Picking up the Job (Requirement)
• Identifying the Candidates through various job portals and job
engines.
• Calling Prospective Candidates
• Screening them as per the Requirement
• Reserving the best match candidates to the given job, and sending
them Right to Represent (RTR).
• Once RTR is received, preparing the submission of the resume
(formatting, preparing summaries).
• Submitting the resume to the a/c manager.

Day - Day Activity of a Recruiter

• In this section we will be introduced to following aspects
of United States of America
 Demographics
 Culture
 Geography
 Work Visa and Permits

US Rendezvous
Map for US
• It is commonly known as US, United States, America or States.
• It is the world’s economy with a GDP of $15.11 trillion with
per capita income being six highest.
• With a diverse population ethnicity, most of the residents are
Native American, Europeans, Asians and Caucasians.
• Some of the global industry giants have their headquarters in
this country like Apple, Microsoft, Johnson & Johnson, UPS,
Google, Facebook, Boeing, Colt etc to name a few.
• It is the home to several well known federal agencies in the
world like the FBI, NASA, White House, UN, World Bank etc .

Some Facts about US

• New York City, NY
• Dallas, TX
• Los Angeles, CA
• Houston, TX
• Washington, D.C
• Princeton,NJ
• Boston, MA
• Chicago, IL
• Richmond, VA
• Las Vegas, NV

Major Cities of US
• US is divided politically into following zones – East,
West, North, South, Mid-East and Mid West.
• Due to its huge land area, US is divided into given time
zones – EST, CST, MST and PST.
• In terms of time difference, EST is 1 hour ahead of CST,
2 hours ahead of MST and 3 hours ahead of PST.
• For example Atlanta, GA (EST) will be 1 hour ahead of
Dallas, TX (CST), 2 hours ahead of Denver, CO (MST)
and 3 hours ahead of Los Angeles, CA (PST).

Political Division and Time Zones

• The concept of Daylight Saving Time is the practice of
advancing of clocks so that evenings have more daylight
and mornings have less. In this, typically clocks are
adjusted one hour forward at the start of spring and are
adjusted one hour backwards near the start of autumn.
• Normally in US, the daylight saving is applied or starts at
the last week of February and ends at the end of last week
of October following Halloween’s day.

Day Light Saving

• New Year’s Day
• President’s Day
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas

Major Holidays of US
• Visa is an entry clearence certificate that is placed in a
travel or passport document, which gives us permission
to enter into an applied country.
• In US, there are two categories of Visa which exist.
 Immigrant Visa
 Non Immigrant Visa

Work Visa and Permits

• Immigrant Visa - It is for those people who intend to live
permanently in US
• Types of Immigrant Visa
 Green Card (GC) – An official document issued by
US Government to alliance allowing them to work
permanently in US.
 Permanent Resident – An allocation of residency to
the incoming immigrants done on the random basis
other than the Green Card allocation.

Types of Visa
• Non Immigrant Visa – This Visa is given to those immigrants whose
permanent residence is outside US, however they wish to stay in US on a
temporary basis for a certain purpose – tourism, medical treatment,
business, temporary work or study.
• Types of Non Immigrant Visa
 H1B – It is a work permit under US immigration in which people can
enter in US for three years if they work in a specialized field and their
employers cannot fill the position locally. It is initially granted for a
period of three years and can be extended up to a period of another
years, hence the H1B visa is valid up to a duration of six years.
The programmers and other technically skilled people especially
related to Computers is enter US under this Visa Category.

Types of Visa (contd.)

  H4 – It is granted to the dependents of immigrants who are on H1B
work permit. People on this category are not allowed to work in US.
 J1 – Basically provided for someone from home country to US for
training which should be useful for home country.
 L1 / L2 – Intra Company Transfer / Dependent Visa – L1 is a Non
Immigrant Visa which allows companies operating both in US and
abroad to transfer certain class of employees from its foreign operations
to US operations for a period of maximum up to seven years.
The employee must have worked for a subsidiary or parent company of
our US company for at least a period of one year out of last three years.
`

Types of Visa (contd.)

• EAD – Employment Authorization Document
 An Employment Authorization Document (EAD) is
work permit that authorizes an immigrant to work in
US for a period of time, usually one year.
 There are two categories of EAD available :
 I485 EAD (Green Card EAD)
 OPT EAD

Types of Visa (contd.)

• Border Visas – As US shares its borders with two
different countries, Canada and Mexico, there are two
work permits which allows people from these countries
to work within US.
 TN 1 Visa (Canada)
 TN 2 Visa (Mexico)

Types of Visa (contd.)

US Recruitment Process
• In the following slides we will study
 What is the recruitment process in US Staffing
 How to understand the requirement
 How to make a search string and search for resume?
 Boolean Search Strings
 Tax Terms
 W2 Contract
 W2 Salaried
 1099
 C2C or Corp to Corp
 The Concept of Per Diem
 How to screen a candidate while speaking to him over the phone?
 Establishing Rapport and Negotiating with the Candidate.
 Closing the Candidate for a particular requirement
 Red Flags while screening the candidate.
 Job Boards and ATS (Applicant Tracking System)

Contents
•Client
•Account Manager
•Assignment of Requirement to recruiter
•Requirement Understanding
•Formulating Search String (Keywords, Boolean Search)
•Calling up candidates
•Getting updated resume
•Checking the Quality of Resume and Matching it to the Requirement
•Format the Resume and Submitting the resume to Account Manager
•Account Manager consults the candidate for further clarifications, if required.
•Resume is submitted to the client.
•Client provides feedback / interview request.
•Recruiter arranges the interview and confirms it with the client.
•Closure.

Steps in Recruiting Life Cycle

• To understand the requirement is the key to find the right talent for the right
job at the right time.
• When looking at the requirement, the recruiter should look for following
skills and attributes.
 Location.
 Duration
 Rate
 Primary and Secondary Skills
 Start Date and End Date of Assignment
 Job Description
 Roles and Responsibilities
 Client

Requirement Understanding
• When Searching for Resume, the recruiter must use either
of the following methods to locate a resume.
 Keyword Search – In this method, the recruiter looks
for a particular resume through Job Title, Position
Name or Specific Skill or Function in a Job Board
(Monster, Dice, Career Builder). This method is useful
particularly for any functional position and low level
jobs (Technician, Business Analyst and Project
Managers etc.)
 Boolean Search

Searching Resume
• Boolean searches allow you to combine words and phrases using the
words AND, OR AND NOT (otherwise known as Boolean operators) to
limit, widen, or define your search. Most Internet search engines and Web
directories default to these Boolean search parameters anyway, but a good
Web searcher should know how to use basic Boolean operators.
• Examples
 Using AND Operator, search results are narrowed, as explained below
(Portland) AND (Oregon)
 Using OR Operator, search results are broadened, as explained below
(Dog) OR (Wolf).
 Using NOT Operator, search results are narrowed, as explained below
(Manager) NOT (Program)

Boolean Search
• (TECHNICIAN ) AND (RF ) AND (TES OR TESTING
OR SCRIPTING) Within 75 miles of 92101.
• (MANAGER ) AND (ANALYSIS OR ANALYST OR
ANALYTICS ) AND(DATA ) Within 75 miles of 92101 ,
BUT NOT = (PROJECT OR PROGRAM ).
• (TECHNICIAN) AND ("TIER 1" OR "TIER I") AND
("MS OFFICE SUITE" OR MS-OUTLOOK) WITHIN 75
MILES OF 92101.
• (RF ) AND (DESIGN OR FABRICATE ) AND(MOBILE
OR WIRELESS ) Within 75 miles of 92101

Some more Boolean Search

• Boolean Search can be applied on Google to find the resumes too. As
we know that people make their personal profiles and also post
resumes on Internet in large numbers, it is always a good idea to check
Google for recruiting purposes too.
• The Syntax for finding a resume on Google is
 (intitle: Resume OR inURL: Resume OR intitle: CV or inURL: CV) AND (“
Manager” OR “Supervisor”) AND (Test OR Testing OR Test Case OR Test
Plans) –jobs –samples –”sample resume” –”Resume writers” (CA OR California)
 (intitle: Resume OR inURL: Resume OR intitle: CV or inURL: CV) AND (“
Mobile” OR “Wireless” AND Chips OR “Semiconductors”) AND (Test OR
Testing OR Test Case OR Test Plans) –jobs –samples –”sample resume”
–”Resume writers” (CA OR California)

Boolean Search on Google to find the

Resume
• There are three tax terms which are prescribed in US Recruitment.
 W2
 1099
 C2C (Corp to Corp).

 W2 – When a person is paid in form of W2, the employer automatically

withholds a part of his pay and pays all the necessary taxes on his own
as per the required norms of Federal Government. These Taxes include
Federal Income Tax, State Income Tax, Social Security and Medicare
Tax. It is further classified in two parts
 W2 Salaried
 W2 Hourly

Tax Terms
  W2 Salaried – In this the employer pays the candidate on a daily
rate basis. This means that the consultant will be billed on 800
hours instead of 880 hours on a monthly basis. The candidate is
normally paid benefits (Medical Insurance, Paid Time Off,
National Holidays and 401K Contribution). The candidate is not
qualified for overtime in this type of payroll.
 W2 Hourly – In this, the employer pays the on an hourly basis.
This means that the candidate will be billed for full 880 hours (8
hours a day * 5 days a week * 22 days a month). There are no
benefits or minimal benefits provided with this type of payroll.
The candidate is eligible for overtime.

Tax Terms
  1099 – When a person is paid in 1099 payrolls, all money earned by
the candidate is paid on an untaxed basis. It is then the responsibility
of the candidate to file and pay the appropriate taxes.
 C2C or Corp to Corp – In this a sub vendor to your staffing company
does a 1099 type of contract and then pays to his consultant on W2
Payrolls.
 To do a 1099 or C2C contract, a subvendor or the self contractor
needs to have following insurances.
 General Liability – Amount of $1 million (Mandatory, Always ask
the candidate or vendor when dealing a 1099 or C2C case).
 Errors and Omissions
 Workermen’s Compensation

Tax Terms
• Per Diem is basically an allowance given to candidate in case the
candidate is relocating from his home location to the client site to work
for an assignment. For Per Diem to be applicable, following conditions
must be fulfilled.
 The candidate should own a house / should be renting a house at his
home location. (Proof of Ownership / Rent Agreement will be
asked at the time of paper work.)
 Distance between the location should be 50 miles or more.
 He should have enough expenses to maintain the two houses.
 Per Diem will be provided to the candidate for the first year of the
contract only. If the contract extends for more than 12 months, Per
diem will be stopped after completion of 12 th month.

Per Diem
• Phone Screening the Candidate is the most critical step in identifying and hiring the
candidate for the a given requirement. While hiring the candidate the recruiter
generally follows following steps.

 Greets the Candidate on opening of the call.

 Introduces himself and his staffing company.
 Seeks the permission from candidate to speak about the position.
 Gives the Details about the position (Title, Location, Client, Duration and nature
of job ) and discusses the candidate’s experience to qualify the resume for the
assigned requirement.
 Negotiate for Pay Rate / Salary Range and Summarizes the details for the call to
confirm the candidate’s interest
 Closes the Call and Sends him a RTR (Right to Represent) mail to reserve the
candidate for the assigned position.

Screening the Candidate Over the

Phone
• After sourcing and screening the candidate, the recruiter can go
ahead and get the candidate’s resume submitted to the client.
• If the resume is short-listed depending on the client’s feedback,
and client forwards an interview request, the recruiter gets in
touch with the candidate, discusses the interview schedule with
him.
• If the candidate is appointed by the client, it then adds up to a
closure (Purchase Order or PO) in the recruiter’s name.
• Once the candidate officially starts his assignment, it is
regarded as a placement in recruiter’s name and the recruiter is
awarded incentive accordingly.

Closing the Candidate for a particular

Requirement
• While Screening the Candidate, it is mandatory that certain check points
are ruled out in order to confirm that candidate in all probability is a
willing candidate and will join the job, provided client offers it following
the interview.
 Commute
 Pay Rate
 Willingness to Join
 Willing to Perform a Background Check and Credit Check as per the
client’s requirement
 An Ex – Employee of the same client
 Any Pending Interviews or Back-up Offers
 Qualification and Experience are neither under or over qualified

Red Flags While Screening the

Candidate
• Job Boards are basically websites where job seeking candidates post
their resumes and Employers look for a potential candidate who can
be hired for their requirement.
• There are various Job Boards available in market where people from
US post their resumes. Some of the Job Boards are:-
 Monster US
 Dice.com
 Careerbuilder.com
 Hotjobs.com
 Sologig.com
 Netemps.com

Job Boards used in US Recruitments

• There are some portals available in US Recruitment market which
source resumes from all major job boards and act as a one stop
solution to have large database of candidates for various type of skill
sets.
• Some of the such major job portals are
 Bullhorn
 LinkedIn Recruiter
 JobDiva.com
 QCOM
 JobDiva.com
 Taleo.net

Applicant Tracking System

Thank You