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Act?
a) Determine which
processes or transactions
constitute frontline
services
2007
b) Undertake reengineering
of transaction systems and
procedures, including time
and motion studies, if
necessary and after
compliance
c) Set-up their respective
service standards to be
Why do the agencies or
offices need to do these
Anti-Red Tape Act of
following:
1) steps in providing the
service;
2) forms used;
3) requirements;
What is a “Citizen’s
Anti-Red Tape Act of
Charter”?
It is an official document, a
service standard, or a pledge,
that communicates information
on the services provided by the
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applications or requests to
be acted upon?
Applications or requests must
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difference
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between a
simple
transaction and
Simple Transaction
Anti-Red Tape Act of
It refers to requests or
applications submitted by
clients of a government office
2007
It refers to requests or
applications submitted by
clients of a government office
2007
considered as a light
offense for erring
public officials?
Refusal to accept
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application and/or
request within the
prescribed period or
any document
What acts can be
Anti-Red Tape Act of
considered as a light
offense for erring
public to
Failure officials?
act on an
2007
considered as a light
offense for erring
public to
Failure officials?
attend to
2007
considered as a light
offense for erring
public officials?
Failure to render
2007
frontline services
within the prescribed
period on an
application and/or
What acts can be
Anti-Red Tape Act of
considered as a light
offense for erring
public
Failure officials?
to give the client
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considered as a grave
offense?
Fixing and/or
collusion with fixers in
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consideration of
economic and/ or other
gain or advantage
which can be committed
Who is a FIXER?
Anti-Red Tape Act of
fixers?
Fixers can be charged
with imprisonment not
exceeding six (6) years
2007