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Appraisal
Performance Appraisal :
Pe rfo rm a n ce A p p ra isa l ( PA )
re fe rs to a llth o se p ro ce d u re s
th a t a re u se d to e va lu a te th e
p e rso n a lity , p e rfo rm a n ce ,
p o te n tia l, o f g ro u p m e m b e rs
What is Performance
Appraisal
Pe rfo rm a n ce a p p ra isa lis th e p ro ce ss o f o b ta in in g ,
a n a lyzin g a n d re co rd in g in fo rm a tio n a b o u t th e
re la tive w o rth o f a n e m p lo ye e . T h e fo cu s o f th e
p e rfo rm a n ce a p p ra isa lis measuring and improving
the actual performance of the employee and also the
future potential of the employee.
Assessment should not be condensed to past performance
alone. Potentials of the employee for future performance
must also be assessed.
Improving
performance
Making correct
decision
Values and behavior
Competitive
advantage
Setting
performance
Taking standards
corrective Communicating
standards standards
Discussing
results Measuring
standards
Comparing
standards
Performance Appraisal in a
Brokerage Firm
Business Model of a
Brokerage Firm
[
An Important Management Tool For
The Employee
¶ Recognizes the employee’s accomplishments
¶ Helps the employee to set goals and improve
performance
¶ Employees have a chance to communicate their
career goals & ask about opportunities for
career development
¶ Employees become aware of needed
improvement
¶ Assures them that appraisals are fair
EMPLOYEES
FIRST,
C U STO M ER S SEC O N D
C U STO M ER S SEC O N D
E M P LO Y E E S
Thank You