Employee welfare, Grievance

And Discipline
 Contents
• Employee welfare
Introduction,
Types of welfare facilities, and
Statutory provisions

• Employee grievances
Employee grievance procedure,
Grievance management in Indian Industry

• Discipline
Meaning, approaches to discipline,
Essential of a good disciplinary system,
Managing difficulties.
 Employee welfare
• Meaning: Employee or labour welfare is a
comprehensive term including various
services, benefits, and facilities offered to
employees by the employer.
Eg: housing benefits, education,
provision of loan, etc.
 Types of welfare facilities
• Intramural • Extamural
1. Drinking water 1.Housing
2. Toilets 2. Education
3. Cre’ches 3.Maternity benefits
4. washing and bathing 4. Transportation
facilities
5. Sports facilities
5. Rest shelters
6.Uniforms and protective 6. Leave travel
clothing 7. Vocational training
7. Recreation facilities 8. Holiday homes
8. canteens 9. Cooperative stores
9. Subsidised food 10. Fair price shops
10. Medical aid 11. Social insurance
 Statutory Provisions
• Factories Act, 1948
• Plantation Labour Act, 1951
• Mines Act, 1952
• Motor, Transport Workers Act, 1961
• Contract Labour (Regulation and Abolition)
Act, 1970
 Employee Grievances
• Defined as an e’yees dissatisfaction or feeling
of personal injustice relating to his
employment.
Economic, Work environment, Supervision,
Work group, miscellaneous.
 Employee Grievance Procedure
• Step – 1: Identify grievance
• Step – 2: Define correctly
• Step – 3: Collect data
• Step – 4: Analyse and solve
• Step – 5: Prompt redressal
• Step – 6 : Implement and follow up
 Employee discipline
Discipline is the force that prompts
individuals or groups to observe rules,
regulations, standards and procedure deemed
necessary for an organisation.
 Approaches to discipline
• Positive approach
• Progressive approach
• Judicial approach
• Human relative approach
• Human resources approach
• Group discipline approach
• Leadership approach
 Essentials of a good disciplinary
system:
• Rules and performance criteria
• Documentation of facts
• Training of subordinates
• Centralization of discipline
• Impersonal discipline
• Progressive discipline
• Discipline should be fair
• Disciplinary action should be prompt
• Discipline shall be flexible and consistent
• Review discipline decisions
• Follow-up
 Managing difficult employees:
• Poor attendance
• Poor performance
• Insubordination
• Workplace bullying and harassment
THANK YOU