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Voice & Data Convergence

Network Services
January 11, 2001
PSTN = Public Switched
Telephone Network

 Although the PSTN is effective and


does a good job at what it was built
to do (switch voice calls), many
businesses are striving to change it
to a new network whereby voice
rides on top of a data network.
Drawbacks to the PSTN
 Data has overtaken voice as the primary traffic on
many networks built for voice.
 The PSTN cannot create and deploy features quickly
enough. Only the venders of the equipment could
develop the applications for that equipment.
 Data, Voice, & Video cannot converge on the
inflexible PSTN as currently built.
 Wasted bandwidth using a 64k connection.
VoIP = Voice over IP

 Provides an advanced digital


communications network that
bypasses the traditional public
switched telephone system and
uses the Internet to transmit
voice communication.
VoIP Signaling Protocol

 H.323- ITU standard for


transmitting audio video and
data across an IP network.
IP Telephony

 IP Telephony is the technology


which allows for data, voice, and
video to be transmitted over a
single, IP based network
infrastructure.
IP Telephony Pilot Project
 In the 4th Q 2000, Network Services, in
cooperation with Telecommunications
and OIR have begun to implement IP
Telephony on the UF campus. Cisco’s
AVVID (Architecture for Voice, Video
and Integrated Data) family of products
were chosen because of their scalability
and availability in the current market.
UF AVVID Campus Pilot

Analog Gtwy -4 MCS-7835 Call Mgr. NERDC 7960

C3524-PWR

MCS-7835 Call Mgr. OIR

7960
C3524-PWR
PSTN Service UF Campus Core

C3524-PWR
PRI
(future) C3524-PWR

Analog Gtwy -4
7960 DDF/CETS

CI SCO V G200
V OICE GATEWAY

P OWE R RP S ACT
I VIT Y
MCS-7835 Call Mgr. Telecomm
VG200 7960
Key Benefits

 Lower Total Cost of Ownership:


– reduced PSTN circuits
– reduced long distance
– reduced operational costs (MAC)
– unified MIS for voice & data
Key Benefits (cont’d)
Next generation business
applications:
Unified messaging
integrated email, voice mail,
fax
Web-Telephony Integration /
CTI
push / pull technology
telecommuting / tele-
learning
The Next Steps
 Rollout phones to test sites

 H.323 Gateway to PSTN

 Call Manager Clustering

 Unified Messaging
Cisco IP Phone
 Model 7960
 Executive set:
– 6 programmable line
/feature
– 4 interactive soft
keys:
• Messages
• Directory
• Help
• Settings
• Services
– graphic capability
Cisco Call Manager

 Administration
– phone / user setup
– features:
• caller id
• call forwarding
• call park / hold
• DID / DOD
• Distinctive ring
• Call Detail Records
• Etc.
VoIP Issues

 Call Management
– cost accounting
– cost modeling / production pricing
– admin policy
– dial plan
VoIP Issues (continued)
 QoS
– bandwidth limitations
– Traffic Shaping (control the usage)
– delay
– jitter
– packet loss
VoIP Issues (continued)

 Wireless Applications
 Open Interoperability
– standards development
 Security
– 911, E-911
– network
– policy
Credits:

• Cisco Systems, Inc.

• Telecommunications, UF.

• Network Services, UF