CASE STUDY :

THE WET VALLEY

CRISIS LOGO
“ W AT E R C R I S I S
IN
KLANG VALLEY”
CONTENTS
General
Overview

Case Strategic
Analysis
Contents Plan

Approach
GENERAL OVERVIEW 1998 KLANG
VALLEY WATER CRISIS
• Selangor and the Federal Territory of Kuala Lumpur, particularly a large section of the Klang
Valley experienced a serious water shortage in 1998
• This water shortage, never experienced to such an extent since 1982, actually resulted in a
crisis situation involving practically the whole water supply system
• Some 1.8 million consumers in 665 areas and housing estates in the Klang Valley were affected
by the water shortage to the extent of disrupting their daily lives and affecting them
emotionally.
ANALYZING KLANG VALLEY WATER
CRISIS

Internal Problem External Problem

Analysis Cases

Environment and
Organization Factor
Globalization
INTERNAL CAUSES
(ORGANIZATION FACTOR)
Intergovernmental Relationship

Privatization of water distribution

Weakness of Law Provision

Risk Management Decision making

Lack of clear information, system and employer

EXTERNAL CAUSES

Globalization causes :
1. Industrial development Environmental cause :
Natural disaster :
2. Rapid growth population 1. River Pollution
1. El-Nino
3. Water waste 2. Illegal Logging
KLANG VALLEY WATER CRISIS
ANALYSIS DIAGRAM
Problem Strategic
Problem • Strategy Plan
Intergovernmental al Relationship
 Privatization of water distribution 1) The role of society
 Weakness of Law Supervision Cooperate
 Risk Management: Decision Making Thrift
 Lack of clear information, system and employer
2) Government's role
Maintain rain catchment area
Water rationing
Awareness campaign
Distribution and use of water
should be detailed