COMPANY

PROFILE
 ABOUT US

The Linex network was established in 1989 when

Linehaul Express (HK) Ltd was appointed wholesale General
Sales Agent (GSA) for Cathay Pacific Wholesale Courier and
since then has been awarded with further exclusive GSAs with
Dragonair in 1995 and Air China in 2006. Linex is proud to be
one of the largest independent Linehaul networks in the world.
Our network of wholly owned subsidiaries, joint ventures and
agents is available to any company in the transportation
industry requiring a top quality neutral express sales and
distribution solution.

Linex MNL office was established on July 6, 1996

between Linehaul Express (HK) Ltd. and PARAF Holdings (Phils.)
ABOUT US

OUR WHOLESALE GSA PARTNERS

GSA GSA GSA

agreement agreement agreement
with Cathay with with Air
Pacific since Dragonair China since
1989 since 1995 2006
ABOUT US

CORE VALUES
• Because people respond best to recognition and
Recognition reward in a risk-free environment and the ability to
learn from a mistake is essential to being competitive.

Responsibility
• Because direct dealings are an essential tool as we
learn to support one another.

Integrity
• Because people are interdependent, we believe in each
other’s integrity and honor.

Respect • Because self – esteem produces self-empowerment

and the ability to empower others.
(for People)
• Because if every party supports the decision, it is a Win
Consensus – Win situation.

Trust • Because openness is the glue to collaboration

ABOUT US

MISSION

LINEX aims to be the leading Asian-based global

distribution service provider supplying multi-modal
transportation and logistics solutions to customers from
all industry sectors
 ABOUT US

GLOBAL NETWORK China

Beijing Shanghai Shenzhen Qingdao

Guangzhou Xiamen Dongguan Tianjin

Hangzhou Fuzhou Suzhou Ningbo

Europe Chengdu Shenyang
London Frankfurt
Amsterdam Paris

Asia
Hong Kong Taipei Manila
Tokyo Penang Jakarta

Osaka Kuala Lumpur Singapore

Seoul Colombo Phnom Penh
Middle East Hanoi Ho Chi Minh Bangkok
America Dubai City

Los Angeles Vancouver

India
New York Toronto Delhi Chennai
Africa
Mumbai Bangalore Australia
Johannesburg
Sydney Auckland

Melbourne Brisbane
ABOUT US

OUR LOCAL OFFICE

Second Floor, GGB

Building, Pascor Drive,
Sto. Niño, Parañaque
City.
ABOUT US

CORPORATE GOALS

Strengthen its network in Asia with

priority in China and India

Be recognized as the preferred

premium express operator throughout
Asia and ultimately globally

Provide time-definite logistics and

fulfillment solutions to retail and
wholesale customers
 OUR SERVICES

EXPRESS SERVICE
ORIGIN ORIGIN DESTINATION DESTINATION
CUSTOMER AIRPORT AIRPORT CUSTOMER

AAC
ADC
DDC

AAC
(Airport-To-Airport
Courier)
• a combination of the latest cut-off
times, guaranteed uplift, nominal
entry weights, simplified customs
clearance procedures and direct
flights to many worldwide
destinations.
ADC
DDC
(Airport-To-Door
(Door-To-Door Courier)
Courier)
• with efficient commercial customs • building on the ADC product, the
clearance and final-mile delivery at DDC service encapsulates all of
worldwide destinations. Neutrality Linex’s unique advantages into an
is guaranteed, with deliveries end-to-end solution.
completed using Linex’s customer’s
own paperwork
OUR SERVICES

GATEWAY LOGISTICS

Brokerage and Customs Clearance for

Imports and Exports

Domestic Delivery and Collections

Premium Services – “Just in Time”, Next

Flight Out, Hand carry
OUR SERVICES

e-COMMERCE LOGISTICS

We offer one stop solutions for e-merchants

entering the Chinese and European markets. It is a
neutral airport to door service, from worldwide point
of entry to the ultimate customer. Commercial B2C
clearance is completed at one of our designated
gateways, and final mile delivery by either courier or
local post. Additionally, with our recently established
partnership with CCL, we can offer expert B2C
clearance solutions into the European market.
OUR CAPABILITIES

CLINICAL TRIALS
 Linex can provide specialized management of the clinical trial supply chain and Research
and Development. Our trained team can help in classifying your products; advise you on
the documentation for export and import in order to be regulatory compliant and avoid
any delay. Our staff hold Science degrees and have extensive knowledge in time critical
logistics. They understand all requirements in handling and moving your priceless
shipments.

 When material needs to be shipped in a temperature controlled environment, our

dedicated staff are here to help you in choosing the right packaging for the journey. Our
range of packaging can accommodate anything from one vial to multiple pallet
shipments, in a variety of different – temperature controlled environments including:

 Our different temperature controlled environments

• -20c Ambient controlled
• -180c Liquid Nitrogen
• +4c Fresh
• +20c Ambient controlled
OUR CAPABILITIES

CUSTOMS CLEARANCE
 We carefully manages the smooth transition of cargo from country to
country and works closely with local customs to minimize the risk of
delay when moving freight across international borders.

 Our dedicated professionals around the world possess multilingual

capabilities and a clear understanding of the specificity of trade
regulations and agreements at global, regional, national and local
levels.

 You can rely on our licensed customs brokers in many countries that
provide our customers hassle-free customs clearance service and
professional solutions based on customers’ shipping needs.

 Our worldwide experts will serve as the first points of contact with
both customs authorities and receiving customers, to ensure a
smooth entry for your goods, even in challenging environments.
OUR CAPABILITIES

TECHNOLOGY
 What sets Linex apart is our ability to design, build and implement
powerful technology solutions that deliver real, measurable value.

 Working with our business partners and clients, we provide solutions

that enable end-to-end customer service beyond expectation.

 We give our clients a competitive advantage in their supply chains,

with efficient and effective planning and operations based on solid IT
infrastructure.

 All our Integrated Logistics solutions are customer specific,

individually designed and implemented to meet precise requirements.

 Our in-house developed software (SAM) can easily be integrated into

your existing IT Infrastructure.
OUR CAPABILITIES

TIME CRITICAL
 Linex has an extensive international service network for global reach
and vast delivery options.

 Additionally, for emergency and unusual situations; Linex can offer a

range of express delivery services, with an outstanding level of
flexibility and personalized service, together with the reliability and
experience of two of the world’s great airlines.

 With unrivaled access to Cathay Pacific’s comprehensive networks,

Linex offers it’s customers a unique three-tiered service.

 Platinum (Hand Carry Service)

 Gold (Next Flight Out)

 Silver (Value for Money service for regular shipments)

OUR CAPABILITIES

TIME CRITICAL
 At Linex, we specialize in providing global express delivery services to
customers from all market sectors, from textiles to healthcare,
aerospace and wine.

 Linex provides 24-hour customer service support and a broad range

of value-added services – including emergency, OAG and cold-chain
solutions – to meet the particular requirements of each customer.

 We work with you to identify your unique set of needs and priorities,
allowing you to enjoy tailored solutions to your logistical
requirements.
OUR CAPABILITIES

PROHIBITED COMMODITIES
NOT acceptable for transport (under any circumstances) as courier materials (via on
board courier service or via UCB).
1. Animals
2. Animal products, plant and plant products (e.g. animal skins, cotton, seeds, teas)
3. Any Item(s), the carriage of which is prohibited by any law, regulation or statute
of any federal, state or local government, from, to or through which the shipment
may be carried
4. Counterfeit or pirated goods or material
5. Currency & bullion
6. Dangerous goods, hazardous or combustible materials, including asbestos, as
defined by IATA regulations
7. Illegal Drugs / Narcotics
8. Firearms, parts thereof, weapons (including swords) and ammunition
9. Human remains (including ashes)
10. Dangerous liquids
11. Perishable items (e.g. flowers, foodstuffs, items requiring temperature control or
special handling)
12. Pornography
OUR CAPABILITIES

RESTRICTED COMMODITIES
MAY be acceptable under certain conditions (check with origin office for acceptance).
1. Antiques or fine arts or works of art
2. Collectible and / or irreplaceable items
3. Drugs and pharmaceutical products
4. Furs / ivory / endangered animal products
5. Industrial Diamonds / Carbons
6. Medical samples (e.g. diagnostic specimens, blood, tissue samples)
7. Precious Metals and Stones
8. Movie Coupons, tickets and vouchers
9. Non-dangerous Liquids (paperwork required to prove it is non-DG and subjected
to the approval by local CX and security)
10. License-controlled medicines
11. Lithium Batteries (subjected to the approval by local CX & IATA dangerous goods
regulations)
OUR CAPABILITIES

PACKAGING LIMITATIONS
Shipments must be packed properly. Each individual bag must comply with the weight
and size limitations.
Shipments must be packed properly with plastic or nylon courier bags with clear marking
on the exterior of the bag of its final destination, Linex airwaybill No., flight number/date
and total bag number.

i.e.:
Destination: LHR
Linex Awb: 123456789
Flight/Date: CX 251/30 Jul
Bag Number: 1 of 2

Each individual bag must not exceed the following weight and size limitations :
Maximum weight per courier bag/package is 30 kg
Maximum length per courier bag/package is 152 cm

However, there is no limit to the total shipment weight or number of packages in a

shipment.
In spite of the growth, Linex has remained a totally
independent company – without external investment.
The company maintains its neutrality and remains
flexible to market demand.
This neutrality allows the Linex network to represent
airlines without any conflicts of interest. It allows retail
courier companies to use their own house airwaybills to
provide a global service without having a global
presence of their own. It allows freight forwarders to
serve the express market without losing their identity.
Whatever the express solution, our network is ideally
placed to work with you.
Thank you