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Educ 603: Administrative Behavior

RJ Lovely Sangrador (MAN1-1) and Maxinne Marie Sentina (MAN 4-1)


ORGANIZATIONAL BEHAVIOR

 The study and application of


knowledge about how people – as
individuals and as groups – act
within organizations.
GOALS
 Describe
 Understand
 Predict
 Control
FORCES
1. People
2. Structure
3. Technology
4. Environment
FORCES
 People
 — Internal social system

 Structure
 — Formal relationship and use of
people
FORCES
 Technology
 — Resources

 Environment
 — Where organizations operate
POSITIVE CHARACTERISTICS
1. Interdisciplinary nature

2. Research knowledge and conceptual


frameworks

3. Increased Acceptance of theory and


research
POSITIVE CHARACTERISTICS
 Interdisciplinary nature
 Org behavior integrates the behavioral
sciences with other social sciences

 Applies ideas from other disciplines

 Integration  improve relationships


POSITIVE CHARACTERISTICS
 Research knowledge and conceptual
frameworks
 Theories — explanations
 Research — process; relevant evidence
 Practice — application of research results

 Increased Acceptance of theory and


research
FUNDAMENTAL CONCEPTS
 The Nature of People  TheNature of
 Individual Differences Organizations
 Perception  Social Systems
 A Whole Person  Mutual Interest
 Motivated Behavior  Ethics
 Desire for Involvement
 Value of the Person
The Nature of People
 Individual Differences
 Perception
 A Whole Person
 Motivated Behavior
 Desire for Involvement
 Value of the Person
The Nature of Organizations
 Social Systems
 Social and psychological laws
 Social roles and status.
 Dynamic.
 Interdependent
 Mutual Interest
 Ethics
BASIC APPROACHES
1. Human resources (supportive)
approach
2. Contingency approach
3. Results oriented approach
4. Systems approach
BASIC APPROACHES
 Human resources (supportive) approach

 Developmental.
 Supportive.
 “Better people achieve better results.”
BASIC APPROACHES
 Contingency approach

 Analysis of each situation prior to action.


 More interdisciplinary
 more system oriented
 more research oriented.
BASIC APPROACHES
 Results oriented approach
 Productivity.
 Outcomes are assessed in terms of their
efficiency.

 Systems approach
 Treating an organization as a system.
 Holistic view.
LIMITATIONS OF ORGANIZATIONAL
BEHAVIOR
 Behavior Bias
 Law of Diminishing Returns
 Unethical Manipulation of People
LIMITATIONS OF ORGANIZATIONAL
BEHAVIOR
 Behavior Bias
 Narrow viewpoint
 Tunnel Bias

 Law of Diminishing Returns


 Overemphasis on an organizational behavior.
 More of a good thing is not necessarily good.

 Unethical Manipulation of People


LIMITATIONS OF ORGANIZATIONAL
BEHAVIOR
 Ethical Leadership
 Social Responsibility
 Open Communication
 Cost-benefit Analysis
CONTINUING CHALLENGES
 Seeking Quick Fixes
 Immediate expectations are not realistic.

 Varying Environments
 Adaptation to change
Challenges and Opportunities
 Responding to Globalization
 Managing Workforce Diversity
 Improving Quality and Productivity
 Responding to the Labor Shortage
 Improving Customer Service
 Improving People Skills
 Empowering People
 Coping with “Temporariness”
 Stimulation Innovation and Change
 Helping Employees Balance Work/Life Conflicts
 Improving Ethical Behavior
Changes that are taking place in
organizations at a rapid pace

 More women at workplace


 People of different color, race, nationalities working
together
 Increasing use of temporary workers
 Global competition