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Introduction to
Managerial Accounting
First Edition
Irwin/McGraw-Hill 1 © The McGraw-Hill Companies, Inc., 2002
Prologue
Managerial Accounting
and the Business
Environment
The Changing Business
Environment
A more competitive
environment emphasizing:
Higher quality products
Lower prices and costs
Global competition Business environment
changes in the past
Meeting and anticipating
customer needs twenty years
Just-In-Time
Total Quality
Management
Process Reengineering
Theory of Constraints
Schedule
production.
Reduced
inventory Greater
costs customer
satisfaction
Higher quality
products
More rapid
response to
Less warehouse customer orders
space needed
Do we need How do
to change Act Do we start?
the plan? is
Check Continuous
Improvement
How are we doing?
Irwin/McGraw-Hill 7 © The McGraw-Hill Companies, Inc., 2002
Process Reengineering
A business process
is diagrammed
in detail.
President
Treasurer Controller
Irwin/McGraw-Hill 12 © The McGraw-Hill Companies, Inc., 2002
Decentralization
Decentralization is the delegation of decision-
making authority throughout an organization.
President
Treasurer Controller
Irwin/McGraw-Hill 13 © The McGraw-Hill Companies, Inc., 2002
Line and Staff Relationships
Competence
Confidentiality
Integrity
Objectivity
Maintain
professional Competence
competence.
Do not subvert
organization’s
legitimate
Integrity
objectives.
Recognize and
communicate personal and
professional limitations.
Irwin/McGraw-Hill 20 © The McGraw-Hill Companies, Inc., 2002
IMA Code of Ethics for
Management Accountants
Avoid activities that could
affect your ability to
perform duties.
Objectivity