Anh Văn Unit 9. Hoan Chinh

Trường Đại học Kinh tế TP.
Hồ Chí Minh
Khoa Kinh Doanh Quốc Tế - Marketing
Môn Giao Tiếp Trong Kinh Doanh
UNIT 9: PLANNING
LISTENING - SKILL
L/O/G/O
GVHD: Cô Hoàng Anh Thư
http://dichvudanhvanban.com
Member of group 5:
1. Trần Thị Thu Cúc
2. Hoàng Kim Quỳnh
3. Lê Ngân Phương
4. Nguyễn Thị Phương Thảo
VOCABLARY
• Disastrous (adj)
• /diˈzastrəs/
=> Something that has serious consequences
• Depend on (v)
• /dɪˈpend ɔːn/
=> to rely on somebody/something and be
able to trust them
• Rescue (v)
• /’reskju:/
=> Get free after letting go of all the bindings
in life
• Brilliant (adj)
• /’briliənt/
=> Achieved a more prominent
performance than normal
• Venture (n)
• /’ventʃə/
=> Despite all the dangers, disaster seems
to be predictable
• Unwieldy (adj)
• /ʌnˈwiːldi/
=> difficult to move or control because of its
size, shape or weight
• Accommodate (v)
• /əˈkɑːmədeɪt/
=> to provide somebody with a room or
place to sleep, live or sit
• Entrepreneur (n)
• /ˌɑːntrəprəˈnɜːr/
=> a person who makes money by starting
or running businesses, especially when this
involves taking financial risks
• Assessment (n)
• /əˈsesmənt/
=> an opinion or a judgement about
somebody/something that has been thought
about very carefully
• Farewell (n)
• /ˌferˈwel/
=> the act of saying goodbye to somebody
• Itinerary (n)
• /aɪˈtɪnəreri/
=> a plan of a journey, including the route
and the places that you visit
• Eventually (adv)
• /ɪˈventʃuəli/
=> at the end of a period of time or a series
of events
Review
• Disastrous (adj):/diˈzastrəs/: tai hại, thảm khốc
• Itinerary (n): /ai’tinərəri/: hành trình
• Rescue (v): /’reskju:/ : cứu thoát, giải thoát
• Brilliant (adj): /’briliənt/: tuyệt vời, xuất sắc
• Venture (n): /’ventʃə/ : liều lĩnh, mạo hiểm
• Unwieldy (adj): /ʌnˈwiːldi/ : quá tải
Review
• Accommodate (v): /əˈkɑːmədeɪt/: chỗ ở
• Entrepreneur (n): /ˌɑːntrəprəˈnɜːr/: doanh
nhân
• Assessment (n): /əˈsesmənt/: đánh giá
• Farewell (n): /ˌferˈwel/: tạm biệt
• Depend on (v): /dɪˈpend ɔːn/: phụ thuộc
• Eventually (adv): /ɪˈventʃuəli/: cuối cùng
LISTENING
PART 1: LISTENING
A. Ian Sanders is a business consultant and the author of
Unplan your business. In the first part of the interview, he
answers the question “ How far ahead business should
business plan?”. Listen and complete these notes.
• Depends on …(1)…
• Three – year contracts should have a plan for…(2)…
• Three years is a long time for….(3)….business and
new business entering in the market in the field
of…(4)….
• Ian likes the idea of a…(5)….plan, because it’s
very…(6)…
• Ploblem with business phanning: it can sometimes be
businesss…(7)…
ANSWER
(1)The size of the business

(2) Three-year
(3) a lot of other business
(4) technology for instance
(5) three – month
(6) manageable
(7) guessing
B. Listen to the second part and complete this
audio script.
I think the best business plans are one that

are…(1)…and…(2)…enough to take into
account changing markets and changing
situations. Any plan that is too…(3)…or too set
in…(4)…becomes very unwieldy, because it
can’t accommodate economic changes, market
changes,…(5)…changes.
ANSWER
(1)Simple
(2) flexible
(3) fixed
(4) stone
(5) technology
C. Listen to the final part and answer these question
a. A very successful
1. What is it important international web –
for entrepreneurs to do? based business
b. The entrepreneur
2. Ian talks about an
failed. (It was his
entrepreur he met lessons that he learned
recently. What business in that failure that led
had the entrepreneur set up? him to create Version 2).
c. Learn lessons, and if

3. Why did the entrepreneur
something’s not right,
eventually succeed ? we can adapt it http://dichvudanhvanban.com
SKILL
PART 2: SKILL
A. Listen to a meeting in which members of the planning
group discuss relocating their head office. In which
order are these points mentioned?
a. The cost of moving 6
b. When to move 1
c. The adventage of using a specialised firm 5
d. Whether to use their own transport departmen 2
e. How to communicate with staff 3
f. Which transport company to use. 4
B. Useful language
Interupting Dealing with Clarifying
interruptions
+Could i say +If you’ll let me finish.. +How do you

something? +Just a moment, please mean exactly?
+Could i just +I’d like to finish if i +What exactly
comment on that? may do you mean
+Hold on a minute by..?
+Sorry to +Are you
interrupt,but… saying..?
+So what you’re
saying is that...
C. Look at these extracts from the planning meeting in
Exercise A. Decide whether each expression in italics is
a) interrupting or b) clarifying.
1. B: I think july would be the best time. It’s very quite
then, isn’t it?
A: You mean, we don’t do too much business then?
=> clarifying
2. C: could i just say something ?
=> interrupting
3. C: in my opinion, we shoul do it department by
department
B: How do you mean exactly?
=> clarifying
4. B: we’ve contacted two companies, National
Transport and Fox Removals
A: sorry, could i just comment on that, Mark?
=> interrupting
5. B you know, there’s another possibility. We
could get our own people to do the moving
A: what? You think our transport department
could do the job?
=> clarifying
Situation
“ A group international VIPs is going to visit

our company, so you have to discuss a plan
to welcome them with your manager”
Thanks for
listening
L/O/G/O
www.themegallery.com

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Trường Đại học Kinh tế TP.

GVHD: Cô Hoàng Anh Thư

1. Trần Thị Thu Cúc

2. Hoàng Kim Quỳnh

4. Nguyễn Thị Phương Thảo

(1)The size of the business

I think the best business plans are one that

c. Learn lessons, and if

a. The cost of moving 6

c. The adventage of using a specialised firm 5

d. Whether to use their own transport departmen 2

e. How to communicate with staff 3

f. Which transport company to use. 4

+Could i say +If you’ll let me finish.. +How do you

“ A group international VIPs is going to visit

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