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Chapter 12
Working in the
Enterprise
Objectives Overview
Identify the
Describe various
Identify the qualities of components of and
information systems
valuable information steps in information
used in an enterprise
literacy
Describe career
Identify job titles and
opportunities available
responsibilities for
in various segments of
various technology jobs
the computer industry
Explain how to
Identify ways to create a
begin a job search professional online
presence
Cost
Accessible Useful
effective
Engineering or Product
Human Resources (HR) Manufacturing
Development
Customer
Human resources
support
• A transaction
processing system (TPS)
is an information
system that captures
and processes data
from day-to-day
business activities
– Online transaction
processing (OLTP)
• A decision support
system (DSS) helps
users analyze
information and make
decisions
– Online analytical
processing (OLAP)
Research and
Technical support
Management software Operations
services
development
Information
Training/Support Marketing/Strategy
security services
Database
Data scientist
administrators
Digital
Database
forensics
analysts
examiners
© 2016 Cengage Learning®. May not be scanned, copied
Page 573 or duplicated, or posted to a publicly accessible website, 32
in whole or in part.
Technology Certifications
• Hardware Certifications
Cable Computer
Corporate
installation repair
trainers
technicians technicians
System
Help desk
IT consultants engineers and
specialists
administrators
© 2016 Cengage Learning®. May not be scanned, copied
Page 573 or duplicated, or posted to a publicly accessible website, 33
in whole or in part.
Technology Certifications
• Networking Certifications
Hardware
Network
service IT consultants
managers
technicians
Network System
engineers administrators
System
IT consultants
administrators
• Program/Developer Certifications
Mobile
Game developers IT consultants application
developers
Project
Systems analyst Web developers
leaders/managers
• Security Certifications
Wireless Network
Security
network security
administrators
administrators specialists
Various technology
Information
career fields and
systems in an
specific technology
enterprise
jobs
Chapter 12
Working in the
Enterprise
Chapter 12 Complete