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MAKING A TOUGH
PERSONNEL DECISION AT
NOVA WATERFRONT HOTEL
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Nova Waterfront Hotel in downtown Baltimore had 733 rooms and 21 suites
The hotel could accommodate meetings of up to 1,200 people, close proximity to many other attractions
Owned and operated by Nova International with 3,900 properties and 18 brands
Nova was known as an organization that puts people first and had revenue of $13 billion
Their Value was spirit to serve and to create better places to live and work
Situation analysis
Laura Green was responsible for recruiting a selection team and managing the selection
process
There was a opening position of Senior Event Manager
Two candidate for the position – Shannon Smith and Matt Mayes
Selection team was composed of: the hiring manager, boss of the hiring manager, peers of
the position
Options available are to hiring one, hiring neither and hiring both
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Main characters
Senior Banquet
Director of Event
Event Manager at Manager at the
Management at the
the Nova Waterfront Nova Waterfront
Nova Waterfront
Hotel Hotel, joined the
Hotel
hotel in 2001
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Candidates comparison
Had consistently received good Worked with 600 person groups, lacked
performance evaluations experience of handling larger events
Had an excellent track record planning Had a dominant and formal style,
events hungry for growth
Receive offer
Phone Screen
or Feedback
Apply Interview
Hiring team was in dilemma as to whom to select for the role of the Senior Event Manager
Green was jumbled whether Should she hire to a very high standard or give people the opportunity to grow
into the position
Provide both the candidates the same position and analyze their performance
The other one can be hired and utilized in different part of Nova Hotel Business
It can also be recommended to hire both as they can be utilized in their own better way
One person from the company should be appointed to look after the process undertaken by the organization
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Thank you
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