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manufacturing
• QR is a state of responsiveness and flexibility in which an organization
seeks to provide a highly diverse range of products and services to a
customer/consumer in the exact quantity, variety and quality, and at
the right time, place and price as dictated by real-time
customer/consumer demand.
• The concept of QR is based on a Japanese concept – Time Based
Competition (TBC)
• It was developed by Rajat Suri in Late 1980s
Why Quick Response?